PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,698 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 different purchases recently on different days and neither order dispatched until I called to chase up. Use Redpost or Equus if you are buying online. Orders always received next day without fail and returns refunded the same day received.”

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Posted 1 year ago

“Very easy to order , good price . Arrived very quickly and was kept up to date with delivery! Very pleased .”

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Posted 1 year ago

“Really good experience ordering dog food from Pet n Pony - quality product at a good price and with fast delivery. About to order again...”

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Posted 1 year ago

“Excellent price and really fast delivery time.”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

“Good on price. Efficient on delivery. Winner winner chicken dinner for my dog”

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Posted 1 year ago

“First time I’ve used PetnPony as we had a last minute doggie sitting. Needed some dog food in a hurry and couldn’t find locally. Great service and speedy delivery.”

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Posted 1 year ago

“Speedy delivery. I ordered the wrong item, returned it and refund was processed next day. Brilliant!”

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Posted 1 year ago

“It was very easy to order from PetnPony who promptly delivered our dog's food. We have tried to purchase it at other retailers but PetnPony was by far the easiest and most competitive on price.”

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Posted 1 year ago

“Delivery quick”

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Posted 1 year ago

“Petnpony are a very good company. Twice I've been able to buy my dogs brand of food at about £8 cheaper than anywhere else, which is a huge bonus in the cost of living crisis. They deliver very quickly.I will continue to buy from this great company.”

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Posted 1 year ago

“Absolutely fantastic company. Supportive and gives good advice on pet food. İ even bought something prior to vet diagnosis of my cat but petnpony assisted for all exchanges i needed.”

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Posted 1 year ago

“Excellent very fast”

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Posted 1 year ago

“Great company, some items are more expensive than other sellers and some cheaper, very quick shipping and polite customer service”

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Posted 1 year ago

“Quality puppy food at a good price.”

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Posted 1 year ago

“First time I've used PetnPony and it won't be the last! Very quick delivery and competitive prices - Highly recommended.”

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Posted 1 year ago

“Very happy with my purchase. Customer service was excellent, cannot recommend this company enough shipping could be a tad faster. Highly recommend. 5 stars”

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Posted 1 year ago

“Great service the NS bit is amazing thank you x”

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Posted 1 year ago

“Bought this food a couple of time now in different flavours for our bijon he absolutely loves it will definitely be ordering again very fast delivery”

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Posted 1 year ago

“Excellent service, quick shipping and helpful email updates. Very pleased!”

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Posted 1 year ago

PetnPony is rated 4.8 based on 1,698 reviews