PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices. Efficient and speedy service”

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Posted 4 years ago

“Very fast delivery for our kitty's favourite wet food.”

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Posted 4 years ago

Thank you for your review, Carina!

Posted 4 years ago

“Fast delivery and exchanged my shoes which were a little to big quickly and with ease”

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Posted 4 years ago

Thank you for your review, Jo!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Great customer service. My order was processed quickly and my item dispatched within a couple of days. Would definitely shop with them again.”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thanks, Rodney!

Posted 4 years ago

“Lovely site”

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Posted 4 years ago

Thank you, Morvoran😀

Posted 4 years ago

“I have yet to receive my item. I appreciate you looking into what is going on with the delivery and replying back. All this virus stuff has messed up some orders for quite a long time. I look forward to getting the bit.”

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Posted 4 years ago

“Great hutch and delivery”

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Posted 4 years ago

Thank you! We are glad you like your hutch😀

Posted 4 years ago

“very helpful will use this company again 5 stars”

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Posted 4 years ago

Thank you, Jennifer!

Posted 4 years ago

“All good with food and delivery Thanks”

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Posted 4 years ago

Thank you for your review, Shaun!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thanks, Ben!😀

Posted 4 years ago

“When everywhere was going mad with people buying up everything in larger quantities than usual, I was having trouble getting food for my dog - a real worry! Tried PetnPony who came to my rescue, so many thanks to them.”

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Posted 4 years ago

Thank you for the lovely review!

Posted 4 years ago

“Smooth stansaction”

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Posted 4 years ago

Thank you for the 5 star review!

Posted 4 years ago

“Ordered online for pick up and it was ready the same day. Pet n pony called me to let me know my order was there. They were very friendly and professional! Always are in store also. -dragonville, durham”

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Posted 4 years ago

Thank you, Karina. We are glad you are happy with the service you receive 😀

Posted 4 years ago

“Smooth service from start to finish, good communication, would use again”

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Posted 4 years ago

Thank you, Diana!

Posted 4 years ago

“I was over charged on postage and the company have agreed to refund this in full. The cage was damaged in transit but I have decided to keep it due to the hassle of returning it.”

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Posted 4 years ago

Hi Rachel, we apologise for the inconvenience this has caused you.

Posted 4 years ago

“Excellent communication and very prompt delivery. Will definitely use again”

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Posted 4 years ago

Thank you for your lovely review, Larissa!

Posted 4 years ago

“Always buy my dogs collars from here. Strong, sturdy and fantastic price”

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Posted 4 years ago

Thank you for your review, Holly!

Posted 4 years ago

“Good service, swift delivery.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

PetnPony is rated 4.8 based on 1,699 reviews