PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,644 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great friendly service, good advice ordering is easy and delivery is good”

Helpful Report

Posted 1 year ago

“Fantastic service and communication. Price competitive too. Will definitely be ordering from PetnPony again. Thank you”

Helpful Report

Posted 1 year ago

“Excellent service and very good price dog food.”

Helpful Report

Posted 1 year ago

“Perfect for my dog. Fab customer service and fab item”

Helpful Report

Posted 1 year ago

“Excellent, fast delivery, great Value , couldn’t be beaten on price.”

Helpful Report

Posted 1 year ago

“Let down by DPD delivery company, otherwise an excellent service at a competitive price”

Helpful Report

Posted 1 year ago

“2 different purchases recently on different days and neither order dispatched until I called to chase up. Use Redpost or Equus if you are buying online. Orders always received next day without fail and returns refunded the same day received.”

Helpful Report

Posted 1 year ago

“Very easy to order , good price . Arrived very quickly and was kept up to date with delivery! Very pleased .”

Helpful Report

Posted 1 year ago

“Really good experience ordering dog food from Pet n Pony - quality product at a good price and with fast delivery. About to order again...”

Helpful Report

Posted 1 year ago

“Excellent price and really fast delivery time.”

Helpful Report

Posted 1 year ago

“Excellent!”

Helpful Report

Posted 1 year ago

“Good on price. Efficient on delivery. Winner winner chicken dinner for my dog”

Helpful Report

Posted 1 year ago

“First time I’ve used PetnPony as we had a last minute doggie sitting. Needed some dog food in a hurry and couldn’t find locally. Great service and speedy delivery.”

Helpful Report

Posted 1 year ago

“Speedy delivery. I ordered the wrong item, returned it and refund was processed next day. Brilliant!”

Helpful Report

Posted 1 year ago

“It was very easy to order from PetnPony who promptly delivered our dog's food. We have tried to purchase it at other retailers but PetnPony was by far the easiest and most competitive on price.”

Helpful Report

Posted 1 year ago

“Delivery quick”

Helpful Report

Posted 1 year ago

“Petnpony are a very good company. Twice I've been able to buy my dogs brand of food at about £8 cheaper than anywhere else, which is a huge bonus in the cost of living crisis. They deliver very quickly.I will continue to buy from this great company.”

Helpful Report

Posted 1 year ago

“Absolutely fantastic company. Supportive and gives good advice on pet food. İ even bought something prior to vet diagnosis of my cat but petnpony assisted for all exchanges i needed.”

Helpful Report

Posted 1 year ago

“Excellent very fast”

Helpful Report

Posted 1 year ago

“Great company, some items are more expensive than other sellers and some cheaper, very quick shipping and polite customer service”

Helpful Report

Posted 1 year ago

PetnPony is rated 4.8 based on 1,644 reviews