PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,643 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.”

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Posted 4 years ago

Thank you, Eileen! We appreciate such a lovely review.

Posted 4 years ago

“Pet n Pony were fantastic to deal with....and the delivery was super fast, thank you.”

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Posted 2 days ago

“Thankyou so much for competative prices and excellent products.”

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Posted 3 days ago

“Fabulous, quick delivery and nicely packaged.”

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Posted 3 days ago

“Great service”

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Posted 6 days ago

“My clippers arrived in damaged packaging but Pet n Pony quickly organised a replacement. Very helpful and quick service!”

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Posted 1 week ago

“The service received from PetnPony has been second to none. I encountered an issue with my order (which had nothing to do with PetnPony, more with the product itself) but the service and resolution provided by the team were great and quick. Thank you and I will definitely order again from you.”

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Posted 1 week ago

“My sack of Orijen dog food was delivered very swiftly. I will be ordering again.”

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Posted 1 week ago

“Cheapest price for fly spray and prompt delivery”

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Posted 1 week ago

“A family buisiness is good enough for me.”

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Posted 2 weeks ago

“Excellent customer service! I was sceptical about buying a saddle on line but the service from start to finish was exceptional. Delivery was super quick and the saddle was packaged so well! Also the communication from PetnPony about delivery was brilliant. Will definitely order again from you. Thank you”

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Posted 2 weeks ago

“Order came really quickly.”

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Posted 2 weeks ago

“First time purchase, super quick delivery and updates on dispatch etc. will definitely use again!”

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Posted 2 weeks ago

“Excellent range of products and prompt service/delivery.”

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Posted 2 weeks ago

“The ordering process was easy and the rug arrived a bit sooner than I expected. The pricing is also competitive, will certainly order from PnP again.”

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Posted 2 weeks ago

“Great Service, Thankyou”

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Posted 2 weeks ago

“Good service and delivery will shop there again 👍”

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Posted 2 weeks ago

“Happy with the price and the service. deliveries always prompt and no issues.”

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Posted 2 weeks ago

“great service and communication”

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Posted 3 weeks ago

“Good and efficient delivery - when 1st product was damaged in transit after reporting a replacement was received the next day”

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Posted 3 weeks ago

“Easy to order very prompt delivery service”

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Posted 3 weeks ago

PetnPony is rated 4.8 based on 1,643 reviews