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Pest Defence Ltd Reviews

5.0 Rating 132 Reviews
99 %
of reviewers recommend Pest Defence Ltd
5.0
Based on 132 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
We have been really impressed with the service given from Pest Defence. Trevor has listened to us and our rat/smell drama without ever being condescending and has systematically tried to get to the root of the problem. He really seems to love his work too which is great to observe. He has made a potentially disturbing problem into a quite pleasant experience. Thanks Trevor
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Posted 5 years ago
Trevor has been a massive help in getting rid of an ant infestation in our flat, we found him to be professional, friendly and extremely knowledgeable. Highly recommended!
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Posted 5 years ago
We have used Trevor for over 10 years, we have always found him to be polite, pleasant, hard working and more importantly reliable and thorough in his work. We can highly recommend him.
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Posted 5 years ago
Trevor has been keeping the dreaded mice at bay at my property for many years - an absolute hero - totally reliable and supremely knowledgeable. I wouldn't hesitate to recommend his services and in fact regularly do - thank you Trevor - if I could award more stars I would!
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Posted 5 years ago
We have used Pest Defence for the last 6 years. Our initial contact with them was for mice control, however, over the years they have also successfully dealt with wasps and moles. Our technician Andrew has always been extremely professional, helpful and knowledgeable. Having a quarterly contract gives us peace of mind that the mice are being kept under control and if we ever need to call Andrew out in between visits, he responds quickly and efficiently. The service they provide is outstanding and I would have no hesitation in recommending their services. Thankyou.
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Posted 5 years ago
I've used Pest Defence for 3 years. My technician, Charles, has been proactive in ridding us of our mice problem. I have found Pest Defence reasonably priced & their response times are exceptional. I would definitely recommend Pest Defence to any company that requires a value for money 5* service.
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Posted 5 years ago
To all at PEST DEFENCE. The service provided by yourselves was first class. Kevin who came three times was excellent. Very polite business like and professional. We had a mouse problem which has now been dealt with completely with poison trays in attic and airing cupboards.
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Posted 5 years ago
Thank you so much for helping us get rid of the rats in our home, we really cannot thank you enough! When we first rang we had spotted a rat in our garden and bait was being taken, we rang the company & despite the fact we were not a paying customer, the guy who answered was extremely helpful. We persisted by ourselves till a horrendous smell came from our utility room ( a rat hat died somewhere behind the wall/floor ). When Pest Defence came they really wanted to understand the problem, ascertain possible access points and advised us of things we could do to stop them getting in. It was not simply about killing the rats, they wanted to solve the problem for the long term. Sam was our pest controller and we cannot thank him enough. Thank you also to Trevor for coming up with a solution to clean the very hard to reach area! Would definitely recommend to anyone wanting to get rid of pests.
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Posted 5 years ago
Kevin came to our house to get rid of the rats in the loft. From day one he was very reassuring, helpful and professional. I would definately recommend Kevin and Pest Defence to a friend. Great job and thank you!
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Posted 5 years ago
I recently contacted pest defence to help with a mouse problem in a property, I was impressed by the quick response and how quickly we had an appointment booked in. Trevor was friendly, helpful, extremely knowledgeable and very professional. I am very pleased with the service provided and would recommend Pest Defence to anyone.
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Posted 5 years ago
Kevin comes to see us here at our Church and Halls in Colchester. He is absolutely amazing, always very friendly, cheery and helpful. If we ever have a problem he is with us as soon as he can be and often rings before to check that we are open and or give advice if he cannot be there straight away. We give Kevin A+++++++++
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Posted 5 years ago
I telephoned Pest Defence Ltd the morning after what sounded like partying going on up in my ceiling voids. I had a visit from a pest guy the same day which I was very impressed with. This company visit until the problem has been eradicated, not just for a set number of visits. Joe has been tackling my rodent problem (which we now know are rats) and I can honestly say I feel very confident my visitors are on the way out. Joe is very knowledgeable about pests and has given me some really helpful advice. He is very polite, professional, friendly and wears those lovely blue boot covers when in the house. I would definitely recommend Pet Defence :td and definitely ask for Joe!!
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Posted 5 years ago
We’ve been very happy with the service we have been given by Joe over the last few weeks, very professional, prompt, clean and informative. Thankyou.
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Posted 5 years ago
Sam Cooch was extremely helpful and explained all that he was doing, as well as giving valuable advice on how to prevent further pests. Thank you for such a fantastic service. Should the situation arise again I would definitely use pest defence and also recommend your company to a friend.
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Posted 5 years ago
I would like to thank Karen for her advice on Clothes Beetle, she was extremely helpful with a good telephone manner, very knowledgeable and able to appoint me with the correct technician for my area to deal with my problem. Ben came out on the same day and was able to advise me of my options and preferred methods of treatment. I am very happy with the service overall and would use again and recommend to others.
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Posted 5 years ago
I have had Pest Defence in my building for the past 14 years and have had Andrew Lock for the past 10 years. Andrew is always polite and respectful to myself and my elderly residents. He is an excellent worker and always very helpful, I would recommend Pest Defence as a company and also would say they are great value for money.
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Posted 5 years ago
JOE was very helpful and knowledgeable, against the war with rats at my place of work, i never see them now before they where everywhere. Thank you joe, I would highly recommend him A+++++++
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Posted 5 years ago
Joe is very helpful and knowledgeable. We thought we had rodents in the loft and he informed us that it was nesting birds. Joe advised us on how too prof against the problem.
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Posted 5 years ago
I had a problem with some wasps in the summer time and Joe dealt with the problem very well. Joe gave a prompt service and was very professional.
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Posted 5 years ago
Jo has been helpful and has great knowledge about his subject. always polite and friendly.
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Posted 5 years ago
Pest Defence Ltd is rated 5.0 based on 132 reviews