Name: Pest Defence Ltd
Rating: 4.95

“I never thought I'd be waxing lyrical about a pest control service, but honestly, these guys were just brilliant. - They identified the likely problem really quickly on the phone and via email (I sent them a photo) and were clearly knowledgeable about cockroaches - They were realistic about what to expect (i.e. this type of cockroach can't always be removed completely long term) but then went and overdelivered, and did get rid of them - Charles was just brilliant on his visits, friendly, thorough and went above and beyond, visiting more than they had to, and most importantly, he got the job done! They were marginally more expensive then a couple of other places I looked at, but so happy I went for them. It did take a good number of visits to stop them coming back. Michael”

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Posted 1 month ago

Thank you so much for your 5-star review, Michael! We're pleased to hear that you received great service from Charles. Thank you again for your kind words!

Posted 1 month ago

“Excellent service from Andrew Lock who dealt with the Wasp Nest at the bottom of Our garden. Dealt with efficiently and eradicated the Nest in a few minutes and we were Very Happy Customers and would definitely recommend Pest Defence. Thankyou!”

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Posted 2 months ago

Thank you for your 5-star review, Tony and Karen! We're delighted to hear that we was able to deal with your wasp nest in the garden and that you would recommend our pest control services. Thank you again for your kind words!

Posted 2 months ago

“I submitted a web form earlier today and received a callback from Trevor (Basildon) within an hour. He was so helpful with his advice and we appreciate your assistance. Thank you again Trevor!”

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Posted 3 months ago

Thank you so much for your 5-star review, Shannon! We're delighted to hear that you received fantastic service from Trevor. Thank you again for your kind words!

Posted 2 months ago

“As a company we use Pest Defence in our local sites. Today I came into work (I am a lone worker) to find a pigeon which had been mauled by a fox but was barely alive with a lot of its body missing and in pain. I could not bring myself to put it out of its misery so I contacted Andrew Lock my local contractor and he was here on site within half an hour to help me and the pigeon. It was a great relief as I didn't want the bird to suffer and my elderly residents to get upset seeing this poor creature. I can't recommend this company enough as nothing is too much trouble and it doesn't matter which member of the team comes out to you they are all super friendly and professional. Thank you Andy for your quick response :)”

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Posted 6 months ago

Thank you so much for your 5-star review, Pauline! We're so glad to hear that you had a fantastic service from Andrew. Thank you again for your kind words!

Posted 6 months ago

“Great service, professional, friendly and helpful both over the phone and especially with Mark at our home. Best of all problem solved.”

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Posted 9 months ago

Thank you for your 5-star review, Iain! We're delighted to hear that we was able to solve your pest problem.

Posted 7 months ago

“We had a fantastic service from beginning to end by Mark, he did a great job solving our problem, he gave us lots of good advice, he went out of his way to help us. He was a very nice and friendly guy too, very professional. I would say excellent value for money.”

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Posted 11 months ago

Thank you so much for your amazing 5-star review, Christine and Jonathan! We're so glad to hear that you had a fantastic service from Mark from start to finish. Thank you again for your kind words!

Posted 11 months ago

“Great people with big knowledge, always happy to answer questions. Fully recommend.”

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Posted 1 year ago

Hello, Thank you for your review. We're pleased to hear that you had a positive experience with our pest control services. Please do not hesitate to contact us if you have any other problems with pests! Regards, Pest Defence

Posted 11 months ago

“A helpful service, great advice and assurance as they completed a thorough inspection of every room when visiting my property. Ben was excellent and took on board all of my concerns. I feel very re assured the silverfish problem has been dealt with. Would highly recommend.”

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Posted 1 year ago

Hello Julia, Thank you for your review. We're pleased to hear that you had a positive experience with our pest control service. Please do not hesitate to contact us if you have any other problems with pests! Regards, Pest Defence

Posted 11 months ago

“We had a mouse intrusion into our property. PestDefence came promptly, identified the problem, and provided the solution. All is quiet again. It was all done efficiently, and in a very friendly manner, so I wanted to express my appreciation. If this or something similar ever happened again, I would contact PestDefence. I recommend them to anyone who needs this type of service.”

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Posted 1 year ago

Hello, Thank you for your review. We're pleased to hear that you had a positive experience with our pest control service. Please do not hesitate to contact us if you have any other problems with pests! Regards, Pest Defence

Posted 1 year ago

“As a company we have been using Pest Defence for over 12 years and they've always been extremely reliable and helpful. The staff go above and beyond in so many ways and would recommend their services to anyone.”

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Posted 2 years ago

“We have had a pigeon problem for a while and Andrew has dealt with this problem now. Great service very helpful and efficient.”

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Posted 2 years ago

“We had a problem with swarms of flies in our house , after contacting pest defence Andrew Lock discovered vermin had died in our drain and decomposed causing the problem, after investigating and baiting two drains he returned weekly to check and re bait ,we haven’t had the problem since. Fabulous service, and a nice man who deals with the problem professionally. Would not hesitate to recommend Andrew or his company again 5Star service Thanks .”

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Posted 2 years ago

“Excellent service, by knowledgeable, friendly, helpful staff. I tried other pest controllers before who couldn't get rid of my squirrel infestation and seemed more interested in upselling other options/repeat visits to me without actually getting rid of the problem for me. Trevor & Ben did the job for the fee they quoted- it took a while but they always turned up cheerfully and promptly; they offered expert guidance on what we needed to do and kept up their side of the bargain by catching all the squirrels until they were all gone. I've already recommended them to friends and family and although I hope I never have cause to call them in again if we do have a pest control problem of any sort in the future I know who I will be calling.”

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Posted 2 years ago

“Great service . Helpful and efficient”

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Posted 3 years ago

“Contacted 3 companies when I saw a rat in the garden. Left 3 messages and within half an hour Pest defence had returned my call and listened to my message. From there on in I can honestly say, this has been 5 star service. Professional, on time, did what they said they would do and more and above all Andy Lock their representative was a quite frankly brilliant, affable and a really nice man. Will have them back at the drop of a hat. Thank you Andy and Team”

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Posted 3 years ago

“Charles came over to release a pigeon that had fallen into our chimney and was stuck in the fireplace. He was quick, professional, took the necessary safety precautions and released the bird without any harm. Very grateful and would definitely recommend their services!”

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Posted 3 years ago

“Brilliant & inteligent too. guy knew exactly what the infestation was , very clever & helpful ,many thanks”

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Posted 4 years ago

“We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.”

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Posted 4 years ago

“We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.”

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Posted 4 years ago

“We phoned and booked Pest Defence after finding both Flea bites and Fleas in our house which had been brought in from the garden on or clothes. Roger came along as arranged and began by asking questions (we had no pets) he gave us lots of useful information regarding Flea infestation and confirmed that we did not need to have our home sprayed as there was no “host animal” present and that any Fleas still present (probably Bird fleas not Foxes) would not be able to breed, without a host. Any Fleas remaining would naturally die off shortly “humans are not a host”; given the above our house was not sprayed. I asked Roger what was the cost for his visit and advice, to which he replied “No charge” for his time and knowledge/advice. Many Thanks, Roger, for your time and expert advice, we are both so grateful to you and your Company for all your help and expertise, regarding this worrying situation, which I have not had to face before. We would both thoroughly recommend Pest Defence to anyone who finds themselves in this situation, best wishes Tony and Karen.”

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Posted 4 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Pest Defence Ltd Reviews