Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,337 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 15th February 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's the 1st time I bought from the company. It's a gift for my husbands anniversary. It's beautiful and I'd highly recommend this product.”

Helpful Report

Posted 1 year ago

“Was amazed at how quickly my items arrived and the quality is fantastic. Would highly recommend.”

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Posted 1 year ago

“A complete delight to behold the pencils for a stationery lover's 70 th birthday. Clever idea, well executed, fast and very good value for money.”

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Posted 1 year ago

“Don’t bother with these people, absolutely rubbish. Sent numerous emails , tried to call them , even sent a secondary email to confirm what I want to have put on the item, still got it wrong, for a special anniversary which is really important for my parents 60th Diamond wedding anniversary, you will get better service and communication from Woolworths and they have not been trading for over 30 years, absolutely WASTE of time and MONEY!! I’m now left with something that can’t be used but has been paid for and with no response from the company to even offer to rectify THEIR mistake!!! . BEWARE DONE WASTE YOUR MONEY.”

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Posted 1 year ago

“First time buying and I am how easy it was fast delivery”

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Posted 1 year ago

“Easy site to use with lots of range. The personalised child’s money box arrived very quickly and the quality is excellent. Perfect for my godsons christening”

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Posted 1 year ago

“Arrived unbelievably quick. Ordered four items Monday 11pm. Had them Wednesday!! All great. Gifts for friends and feel confident they will all mean that much more with the lovely engraving. Well done!”

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Posted 1 year ago

“Exactly what we wanted for our grandson's christening.”

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Posted 1 year ago

“I accidentally ordered a glass without the personalisation, less than 2 minutes after placing the order I have been trying to cancel to reorder, the contact process is a joke, they say they take care in after sale customer service but they really don't, the phone number listed on the website is missing numbers so impossible to try and speak to anyone directly. The item I mistakenly ordered has no personalisation on it and so can easily be resold without any issue however after a day of emailing and posting in their website at least 10 different times, as I placed the order with a fast shipping method, I was refused a refund or any actual help. They obviously only want your money and couldn't care about the customer experience. I am extremely disappointed and upset as this was a present for my partner.”

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Posted 1 year ago

“MY parcel arrived this morning securely packaged. I am thrilled with how it looks and I am sure little Felix will be happy as well. Many many thanks Bobby Britnell”

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Posted 1 year ago

“An ideal gift for wedding or anniversary. Good quality, good price. Recommend it.”

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Posted 1 year ago

“Very fast delivery, I wanted a personalised money box for my baby the same as my daughters and its come exactly the same I'm very pleased with it”

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Posted 1 year ago

“Poor communication and refusal to observe basic consumer rights. We purchased a product and contacted the company immediately within an hour of purchase to cancel the order. No confirmation email received and when customer service finally got back to us two days later, they refused a refund due to the order already being processed and the product personalisation already having started. We have repeatedly asked the company to refund our money and they have refused to do so due to their 'policy.' We have already placed a review on trustpilot and will be contacting the ombudsman with regards the company's failure to refund us. This matter can easily be resolved, but it seems the company are a bit of a shambles. Please do not use them”

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Posted 1 year ago

“Easy to order and good delivery time. Very pleased with the personalisation as the names were no common spellings but perfectly done.”

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Posted 1 year ago

“Excellent this is the second one I have bought from personalise and next year hopefully another one.”

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Posted 1 year ago

“The Box Was Bigger Then Expected. Amazing Quality Fast And Reliable Would Definitely Use Again And Recommend Family And Friends To Use! Happy With My Order For New Niece 😊 😃”

Personalise.co.uk 5 star review on 15th July 2023

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Posted 1 year ago

“Delivery very efficient and in expected time scale”

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Posted 1 year ago

“I ordered a lovely glass for my nephew for his 16th birthday, it was perfect and arrived on time and in one piece. No issues was packed well but I think a fragile sticker would be a good addition. Other than that perfect service and glass.”

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Posted 1 year ago

“Fast delivery. Beautifully boxed. Much better than I’d imagined! Really classy graduation gifts”

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Posted 1 year ago

“Chose the silver car money box for a christening gift. Very quick delivery within 3 days. Beautifully engraved and very well packaged. I would use this company again.”

Personalise.co.uk 5 star review on 25th June 2023

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Posted 1 year ago

Personalise.co.uk is rated 4.4 based on 4,337 reviews