Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,338 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 15th February 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with Christmas personalised bauble for my families tree this year. Excellent gift and prompt delivery”

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Posted 4 years ago

“Fantastic prices and products”

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Posted 4 years ago

“Easy to order”

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Posted 4 years ago

“Very quick delivery and well packaged items”

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Posted 4 years ago

“I’m very happy with my Christmas bauble.Fast delivery and will definitely use again”

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Posted 4 years ago

“Great item good value fast delivery”

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Posted 4 years ago

“I came across this site by chance and I personally have had a good experience with them, the product itself was good and the delivery was speedy.”

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Posted 4 years ago

“Very pleased with the First Christmas bauble. The printing is clear and professional. Delivery was quick, within 4 days of ordering.”

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Posted 4 years ago

“I ordered a personalised jewellery box for my friends 40th birthday on the 27th September. I chose standard delivery as the website stated delivery within 2 to 3 days after dispatch, this allowed plenty of time for the order to arrive. Two days before my friends birthday the gift still hadn’t arrived so I emailed to ask the status of my order. Someone did email back straight away asking for my order number to which I replied, but didn’t hear back for a further 24 hours. This email then stated unfortunately this order is on standard delivery therefore it won’t be received in time for the birthday, if you want to upgrade delivery for an additional cost we can get it to you tomorrow. This indicated to me that the order hadn’t even left their premises. I did pay to upgrade delivery and it was delivered the following day. I just feel that the company is only interested in orders with premium delivery options and that their customer service needs to be worked on. The actual product was smaller then I thought it would be but maybe I should have checked the measurements. The engraving was lovely and said exactly what I wanted. The inside was plain whereas I thought it included a ring holder. I wouldn’t recommend this company or product to other people.”

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Posted 4 years ago

“I have emailed several times regarding a faulty order and I have been shocked by the lack of customer service. I emailed the first time on the 5th September regarding an order that I had received where the personalisation on one of the items was printed complete wonky, and I provided an image to show this. I received an email reply on the same day saying that a member of the team will review my enquiry, typically within 2 working days. I waited until the 20th of September for a reply but I didn't receive one so I email again asking for an update. I still didn't receive a reply so I emailed again on the 3rd of October. I still haven't received a response of even acknowledgment. This is appalling customer service and it has now been well over a month!”

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Posted 4 years ago

“Great wine glass. Really good quality and excellent service.”

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Posted 4 years ago

“Ordered over a week ago. Still not had it worried”

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Posted 4 years ago

“Am a bit disappointed with my candle. Just a sticker on a jar and seems expensive for the quality. Did arrive in good time though.”

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Posted 4 years ago

“My photo frame arrived damaged and because it was a staple that was bulging out the front I suspect it was sent out in this condition. I must admit I'm very disappointed as this is a bday present for my mum however I will wait for the reply from the after care team and hopeful resolution before I make my final judgement”

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Posted 4 years ago

“Exactly what o was looking for”

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Posted 4 years ago

“I ordered the personalized diamante mirrored glass tea light holder for a friends 30th birthday . She was really pleased with it. Excellent service”

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Posted 4 years ago

“This is my first visit to Personalise.co.uk and I am very pleased with my purchase, I shall return.”

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Posted 4 years ago

“Ordered a personalised book, realised after I went to screenshot order that I had made a mistake, tried contact form , that wasnt working, tried email & messenger as it was after close of business, so hoping they would see first thing. Had email saying already in production, cant alter, it's a fly sheet for a book cover... no way would they consider reprinting. I admit I was wrong on my order, but customer service could have been at least sympathetic and helped, bear in mind they contacted me 2/3 hours after they opened to say it was already in production. Complaint now to directors...money totally wasted”

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Posted 4 years ago

“Ordered a personalised glass for xmas prezzie shes gonna love it excellent gift excellent quality & delivered so quick”

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Posted 4 years ago

“Amazing quality and delivery time. Product looked better in real life than the picture which is amazing. I’d order from here again”

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Posted 4 years ago

Personalise.co.uk is rated 4.4 based on 4,338 reviews