Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,337 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 15th February 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with what I bought delivered quick”

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Posted 8 months ago

“Easy to and excellent service”

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Posted 8 months ago

“I bought a 25th anniversary candle and a personalised 25th anniversary silver coloured photo frame. The items were packaged well, delivery was prompt and the recipients of the items as gifts were really delighted with them.”

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Posted 8 months ago

“Fantastic service.”

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Posted 8 months ago

“Very pleased with this purchase, a vase for a silver wedding anniversary. Easy to order and personalise. Good seller communication.”

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Posted 8 months ago

“Nice clock engraving perfect Many thanks”

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Posted 8 months ago

“Ordered my photo frame with personalised on it should me what it looked like then I pressed the buy now button when I got the email it didn’t have anything on so I emailed customer service straight away she said she would sort it out and when it came very disappointed there was no personalise on it”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“excellent product and service”

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Posted 8 months ago

“Beautiful wallet..highly recommend this company”

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Posted 8 months ago

“Just received personalised candle for a special event and it is really lovely.”

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Posted 9 months ago

“Very pleased with this transaction. Easy to order, super quick delivery and personalised gift was beautiful”

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Posted 9 months ago

“Very good efficient and fast service”

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Posted 9 months ago

“Excellent customer service. Slight blip with the discount code but it got sorted and a call to say it was fixed and then my order was rushed through with a speedy dispatch. Cannot fault this company and use them each year for a set of photo frames for a course we run. Highly recommend”

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Posted 9 months ago

“Just received my personalised trinket box and I am so very pleased. Its better than I had imagined, beautifully engraved and lovely Box. Thank you so very much from a very happy recipient. Its just gorgeous .”

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Posted 9 months ago

“Poor customer service / aftercare. I ordered personalised items, however had major issues with delivery. When I used the contact us details on the website for help to enquire re the delivery date of my item, I received no response. Finally found an email address re who to contact. Someone finally responded and stated parcel had been left in unlocked leaky shed next to my property. No card was left, no email was sent to regarding the fact my parcel was due to be delivered and or had been delivered. When I finally found the parcel, the personalised card I had purchased was ruined by rain damage.”

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Posted 9 months ago

“I’m extremely disappointed by the quality of the personalised box I have purchased. The front is damaged, there is a crack and marks on the side. The hinges are rusty and the screws haven’t been put in properly. One of the corners is also chipped. This is my first order from personalise and only purchased as had okay reviews but this is a really poor quality product. The Christening is on Saturday and now I am going to have to try and find an alternative gift as I cannot give this as it is. They have a form to submit issues but you cannot submit without adding an image but every time you add images they say the file size is too big. Got through to Wendy via email who sent a screenshot of the website stating ‘There may be slight blemishes due to natural wood’. And stated there was nothing they would do. No apology either. I understand wood blemishes, but rust, black marks and sticking out screws? Not so much. Do not bother wasting your money here. Website is also filled with spelling mistakes so this should have been the red flag!!”

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Posted 9 months ago

“Absolutely brilliant item and was extremely fast delivery”

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Posted 9 months ago

“Was looking for a keepsake for my relatives and found the perfect item on Personalise.co.uk - excellent product and great amount of choices - such an easy and pleasurable shopping experience!!”

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Posted 9 months ago

“I love every single detail of the Guardian Angel”

Personalise.co.uk 5 star review on 13th May 2024

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Posted 9 months ago

Personalise.co.uk is rated 4.4 based on 4,337 reviews