Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,610 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 25th March 2025

Michael

Permagard 5 star review on 18th March 2025

Jeff

Permagard 5 star review on 27th February 2025

Georgi

Permagard 5 star review on 12th February 2025

Bob

Permagard 5 star review on 4th December 2024

Mark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The DPC injection system I used was very easy to use and execute. Brad BK Development Ltd”

Helpful Report

Posted 1 day ago

“great product, great delivery although ended up with far too much so hoping to drop some back to your trade counter this week.”

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Posted 2 weeks ago

“I haven't used this product yet as I am waiting for temperature and humidity to reach the required levels. I have been in contact with customer service and they was very helpful, so if the product is as good, I will be recommending them.”

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Posted 2 weeks ago

“Service was excellent although I thought the shipping charge was high for the mould removing kit.”

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Posted 2 weeks ago

Hi Colin - thank you for leaving your review! Unfortunately, as many of our products are classed as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 2 weeks ago

“Product arrived in good time. Easy to use. As we needed more cartridges found it was cheaper to buy the kit again than individual cartridges. Forgot to order plug but found a £10.80 delivery fee for 100 plastic plugs (@£3.49) was expensive, purchased elsewhere.”

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Posted 3 weeks ago

Hi Mandy, thank you for taking the time to leave a review! We're pleased to hear that you found our product valuable. Regarding the price of the plugs, unfortunately, most of our products are classed as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 2 weeks ago

“I've found people at Permagard helpful and informative. Materials I've bought for tanking have worked well, so no complaints there. I haven't had a chance to use the stuff I bought recently, for crack stitching, but I received it quickly, well packaged so I'm happy with that. The only grumble about this last order was that I didn't receive any communication from the delivery company - no email, no tracking number, nothing about which company was delivering; the only contact was a card through the door saying that they'd missed me. From the card I found the company, tracking number etc., so was able to arrange delivery.”

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Posted 1 month ago

“I bought some tanking slurry, after having quite an in-depth chat with one of Permaguard’s technical advisers. It was very helpful advice and I feel I have the right product to help me solve my problem. I have not used the product yet. It arrived very quickly, once ordered and is suitably packaged both for transport and for storage. An excellent service!”

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Posted 1 month ago

“Easy order process, prompt delivery, easy to follow installation instructions , expecting the damp issue to be resolved now, early days hence only four stars”

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Posted 2 months ago

“was expecting the injection solution to be a little thicker. The first canister was almost like water. the second canister used on a different day, the solution was thicker. Not sure if this would be due to different outside temperatures or not. Delivery and packaging were good. Time will tell if Permagard works ok. Will still need another couple of canisters to finish the job.”

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Posted 2 months ago

“Shipping is pricey Product very good”

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Posted 2 months ago

Hi Alastair, thanks for taking the time to leave a review. Unfortunately, as most of our products are classified as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 2 months ago

“Installation on the face of it is straightforward. Drill hole for fixings and tap in wall plugs and rubber washer to create a moisture proof fixing. In practice I encountered a few problems due to inconsistencies in the drilled surface in this case a brick wall. If the drilled hole hit mortar then the plug would not grip sufficiently so a different fixing he was needed nearby but no advice how to deal the hole made in the membrane. I would suggest that the kit should include a small roll of waterproof sealing tape to mend such holes.”

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Posted 3 months ago

“Experience was good up until I had the items delivered not sure if they knocked as didn’t hear it but nothing to say left outside luckily no rain. Found it behind our bins a day later. :(”

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Posted 3 months ago

“Good service but expensive delivery charges”

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Posted 3 months ago

“Quick turnaround and hopefully does what it says on the tub. But poor van driver. Bottom fell out of cardboard delivery box spreading polystyrene litter everywhere. Luckily tub remained intact.”

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Posted 4 months ago

“Great product has done the job. Could have done with more plugs as there were not quite enough. Simple to use would definitely use again. Would give 5 stars if had more plugs.”

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Posted 4 months ago

“Excellent service. We got a next day delivery when it was important to us.”

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Posted 5 months ago

“The product went down well, very quick delivery, and dried as it says on the tin - too early to check if damp has been help back - time will tell.”

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Posted 5 months ago

“Very helpful tec department”

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Posted 5 months ago

“We’ve had a problem with this wall for a number of years we’ve had to have it re-plastered as well as new Cornish over £1000 has been spent on the wall and it was still not right we’re thinking it still had leaks in the roof, but it had salt in the plaster Which your product has solved the problem now we can finally move forward ,thank you”

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Posted 6 months ago

“Just used Microshield Ultra and at the moment it is doing exactly as described. My observations are that getting the lid off proved to be difficult and I was disappointed that because you did not recommend dilution I could not use my electric sprayer to achieve the maximum viscosity for my sprayer. I ended up painting my walls by hand and your product applied very easily. Thank you, Graham Beard.”

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Posted 7 months ago

Permagard is rated 4.8 based on 5,610 reviews