Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,528 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery”

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Posted 2 years ago

“I recently spoke to a Customer Service Agent, Bronwyn, about purchasing a product. Customer Service Agent was unable to help me directly but said she'd refer the matter to a member of Permaguard's technical team who'd ring me back shortly. That promise was kept and I received a call back within the hour which subsequently led me to placing an order. My order arrived promptly and safely. All in all my phone call was handled in a timely and professional manner. Excellent customer service to boot.”

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Posted 2 years ago

“I brought PermaSEAL Facade Cream 5L. Fast delivery, goes on easy and as creamy no drips. Also you can see what you have covered. Goes clear within an hour. It's only been on a few days so fingers crossed it does the job.”

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Posted 2 years ago

“Had water coming in, house is high faces south West the render looked good silicon around patio doors good too so thought i would give this a try. Have had terrible weather the last couple of days like a power washer hitting the house and no water, lets hope it last 25 years now !”

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Posted 2 years ago

“Not sure who printed address label but it was printed as 33 instead of 35. Checked order and address was correct for 35. Couldnt find item untill next door neighbour brought it. Contacted courier originally to say hadnt received parcel they never got back to me.”

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Posted 2 years ago

Hi Alexander. Please accept our apologies that there was an issue with your order. We've never seen this before but have circulated this information in hope it doesn't happen again. Once again, we apologise for the inconvenience. The Permagard team

Posted 2 years ago

“Fast delivery. Great.”

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Posted 2 years ago

“5/5 Good quality product, arrived quicker than we expected. Would be better if the instalation booklet was clearer.”

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Posted 2 years ago

“Brilliant came on time,I painted two coats and it's stopped the damp and mold coming through, top marks 5 out of 5 thanks very much John...”

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Posted 2 years ago

“Great service, quick delivery and the kit has everything you need. Top job!”

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Posted 2 years ago

“Called the team to check i was purchasing the correct product for the issue i need to resolve. Super helpful, placed my order online, fast delivery exactly as described,”

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Posted 2 years ago

“I have purchased products from permagard for over 10 years. their products are of the best quality and their customer service and delivery are first class I will always purchase products from this company until I retire many thanks to all the staff and company owner steve”

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Posted 2 years ago

“First class service”

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Posted 2 years ago

“Product arrived within given timescales and as per order. Just started apllying to our stonewalls today and is eady to use and coverage ratez are as per product info. Just waiting for rain now to see if it works”

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Posted 2 years ago

“Easy to contact, helpful and knowledgeable staff at the end of the phone, really quick delivery, competitive prices, I was very happy with all aspects. Thanks”

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Posted 2 years ago

“I used permagard on an earlier project and did not hesitate to use it on the next phase of my basement conversion. It is easy to use and does the job I need it to do”

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Posted 2 years ago

“Really rate this product 👍🏼”

Permagard 5 star review on 10th November 2022

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Posted 2 years ago

“Damp proof cream arrived in damaged container which had leaked in transit. Customer service from Permagard has been exceptional once I'd bought the issue to their attention.”

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Posted 2 years ago

“Quick delivery. All good 👍”

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Posted 2 years ago

“I ordered a woodworm treatment. It arrived the next morning. It was easy to use and seems to have worked. I am a happy man.”

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Posted 2 years ago

“I didn't give it five stars as there was so much of that polystyrene packaging, and I never know how to dispose of it, can I recycle or is it just waste. Other than that really good service. I haven't used it yet.”

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Posted 2 years ago

Thank you for taking the time to leave a review. The loose fill is biodegradable and the air pockets are recycleable. We will look to include a note in our boxes on how to recycle each component of the packaging.

Posted 2 years ago

Permagard is rated 4.8 based on 5,528 reviews