Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,506 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“No problems at all with Permagard but dealing with Fedex/TNT was a complete nightmare. These two businesses are merging and both are now avoiding dealing with problems. There was no notification of a delivery date, so I was not in and a FedEx card was left. This was actually a TNT service. The package number on the card was wrong - too many numbers - and the only response from TNT was a computer driven response system. This only worked if you were the sender of the package and not the recipient. FedEx were totally unhelpful. They would not recognise that there was a need for a contact number to sort out the delivery issue. In future, I am not going to buy anything from companies that use FedEx as a courier. Their customer service is truly awful”

Helpful Report

Posted 1 year ago

Hi David. We’re really sorry about the issues you experienced with your delivery. As most of our products are classified as chemicals it means that our delivery options are more limited. However we are working with our delivery company to try and improve this service. The Permagard team

Posted 1 year ago

“excellent service and products will defo use again”

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Posted 1 year ago

“Great product. Fast delivery”

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Posted 1 year ago

“Excellent service. 5 out of 5”

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Posted 1 year ago

“Easy to order. Used click & collect, which was easy and quick. Staff very friendly.”

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Posted 1 year ago

“Great service. Waiting for the rain to stop so I can apply the product”

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Posted 1 year ago

“Arrived as stated. Easy to fit onto walls.”

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Posted 1 year ago

“Usually cant fault this product but this time arrived with one vent cover broken / cracked The company replied within minutes and have sent out a replacement cover on next day delivery. Must say that I have always used permaguard for my venting requirements and never had any previous issues, VERY HAPPY WITH THE PROMPT CUSTOMER SERVICE”

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Posted 1 year ago

“All went according to plan and allowed us to get the job done timeously Good Service thanks.”

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Posted 1 year ago

“I used Permagard recently and found them very efficient.”

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Posted 1 year ago

“Very good communication with friendly staff. Item was easy to checkout on website and order Arrived as requested with no issues All seems good after using”

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Posted 1 year ago

“Thanks Permagard, we,re a small building company based in Leicestershire, always busy so your quick delivery of quality goods was just what we needed. will definetly deal with you again soon”

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Posted 1 year ago

“Excellent products, good prices….can’t say any more really!”

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Posted 1 year ago

“Service excellent !”

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Posted 1 year ago

“Fantastic service, arrived faster than expected and so easy to apply.”

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Posted 1 year ago

“Good products at a reasonable price and delivered promptly.”

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Posted 1 year ago

“Good product,service and prompt delivery 👍”

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Posted 1 year ago

“Easy to order and delivered within a couple of days great service”

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Posted 1 year ago

“Excellent service. The website is very informative and made it easy to know which products I needed, despite not having bought anything similar in the past. Delivery was also very efficient, arriving just 24 hours after I ordered.”

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Posted 1 year ago

“Came within expected time .... Could be a regular customer but maybe a trade price for us businesses would be a benefit”

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Posted 1 year ago

Permagard is rated 4.8 based on 5,506 reviews