Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,500 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,500 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered Monday products delivered Tuesday, fantastic service”

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Posted 3 months ago

“Good service but its a shame the trim is brittle. It needs to be tougher”

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Posted 3 months ago

Hi Daniel, thanks for taking the time to leave a review and we’re sorry to hear you encountered a problem with your order. We’ve never had this issue before, as they are designed to be extremely flexible and we have checked the batch. Please get in touch with our technical team to discuss the details further as we always aim to deliver the best products. If you ever have an issue with one of our products in the future, you can reach out to us and we’ll do our best to rectify it for you. Many thanks, The Permagard Team

Posted 3 months ago

“Very helpful in adding to my order and fast delivery”

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Posted 3 months ago

“From ordering to applying it has been to the instructions. Ordering was easy after watching the film on how the Permaguard membrane is fixed. Arriving 2 days after ordering was fast even though we ordered on a Saturday but did not go for express delivery. No damages and no parts missing. All parts in the kit arrived. Fixing to the wall is easy after cutting to lengths with sissors, then using a knife when fixed to wall for cut offs. Even the membrane went very well around two corners. We did order the double sided tape as well which came at same time in the same packaging.”

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Posted 4 months ago

“Popped into the warehouse in Bristol. Really helpful pleasant staff who were very knowledgeable. Would highly reccomend.”

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Posted 4 months ago

“I chose to use Permagard products in the renovation of my house to prevent further condensation and damp problems occurring again. It had everything I needed for the job. It’s easy to work with and good coverage.”

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Posted 4 months ago

“Although not the cheapest, the quality is very high and i would reccomend to others.”

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Posted 4 months ago

“Excellent company, great products, good communication, super fast delivery, very smooth transaction - great service, happy customer, recommend”

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Posted 4 months ago

“I spoke to Steve and he assured me that the product I purchased would be ideal for the work I was doing. The product arrived, well packaged and quickly. I cannot comment on the product yet as I haven't been able to use it due to adverse weather. Hopefully, fingers crossed that the product functions as well as advertised.”

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Posted 4 months ago

“Good customer service fast response and delivery’s”

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Posted 4 months ago

“Came very quickly, really good service, am injecting inside, but now realised the bottom 150mm is stone so will inject above that, then build a stud wall in front of it”

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Posted 4 months ago

“They were out of stock for the product I was going to buy and recommended a cheaper alternative that has worked out better”

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Posted 4 months ago

“Great service Super fast delivery 5 star 🌟 🌟 🌟 🌟 🌟”

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Posted 4 months ago

“Excellent products Excellent service 5 out of 5”

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Posted 4 months ago

“This product is exceptional, I applied this to my 18th century cottage and it helps to bead and repel heavy rain away. I ran out of the product and you can clearly see where the Permagard hasn't been applied, the rain just soaks into the stonework and lime mortar. Would strongly recommend this product to anybody who wishes to prevent moisture ingress on a wall of their house. Product delivered very quickly.”

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Posted 4 months ago

“excellent product, arrived next day.”

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Posted 4 months ago

“Product is fine but when the postage outweighs the cost of the item it makes you think twice !”

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Posted 4 months ago

Hi there, thanks for taking the time to leave a review. Unfortunately, as most of our products are classified as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 4 months ago

“I have used Permagard products quite a few times and found them to be far superior to what you can buy say from your local merchants. They deliver very quickly but I would say a bit more communication would be helpful. Ie, delivery date and time.”

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Posted 4 months ago

“Great products and good customer service. Everything ready for collection in arrival at their depot”

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Posted 4 months ago

“All good, delivered next day”

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Posted 4 months ago

Permagard is rated 4.8 based on 5,500 reviews