Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,641 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“This is the second time I have used your cream kit which is easy to use & worked well on the first job so I’m now doing another with it. Will definitely use it again next opportunity.”

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Posted 2 months ago

“Not received!”

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Posted 2 months ago

Hi Jackie - thank you for leaving a review, and we're sorry to hear you've had problems with delivery. We've now reached out to you and arranged your replacement - please let us know how you get on! Thanks, the Permagard team

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Very helpful and knowledgeable.”

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Posted 2 months ago

“Easy order process, prompt delivery, easy to follow installation instructions , expecting the damp issue to be resolved now, early days hence only four stars”

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Posted 2 months ago

“Great service from Permagard and excellent products. However their chosen courier threw the package over our 6' gate and fence - luckily enough the liquid and the sprayer was intact!!!”

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Posted 2 months ago

“Fast delivery .. great communication Damp in basement so ordered Permagard products to hopefully rectify the problem Good technical support especially from Bron who was very helpful .. Thank you”

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Posted 2 months ago

“The product I ordered came the very next day. So quick! It was anti condensation paint. Hopefully it will work but too soon to know. Price was ok but the delivery knocked it up a bit. Can't seem to get this stuff from any local merchants. All in all, a good transaction. Customer services were very good too.”

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Posted 2 months ago

“Great again Delivered next day, the job is now done and a happy customer!”

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Posted 2 months ago

“Got my goods very quick and used it now i hope it does what it says on the tin thanks”

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Posted 2 months ago

“was expecting the injection solution to be a little thicker. The first canister was almost like water. the second canister used on a different day, the solution was thicker. Not sure if this would be due to different outside temperatures or not. Delivery and packaging were good. Time will tell if Permagard works ok. Will still need another couple of canisters to finish the job.”

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Posted 2 months ago

“Hi. The service I received from Permagard has been excellent! My order was delivered within a couple of days without any issues. I'd definitely recommend Permagard!”

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Posted 2 months ago

“Excellent product and fast delivery.”

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Posted 2 months ago

“I have nether ad bad experience with any company twice the product came out damaged”

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Posted 2 months ago

Hi there - thank you for your review. We sincerely apologise for the issues you have had with delivery of your order. Unfortunately, we have had a spate of issues recently that have led us to review the current packaging of the specific product with the courier. We feel that we have come to a short term solution but will be working on a permanent solution with our packaging supplier. Thank you for your patience. The Permagard team

Posted 2 months ago

“Products excellent as usual”

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Posted 2 months ago

“Glad to find the product online and it came very swiftly with adequate H and S warnings. However, no usage instructions so I just remembered what I had read online and got on with it. Thanks.”

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Posted 3 months ago

“Great service from permagard. One very large order was delivered really fast! Needed an extra drain item for which the wrong item was accidentally delivered. After a quick phone call to them the correct item was very quickly delivered next day no fuss. Membranes and drainage materials are really high quality too. Highly recommend these guys.”

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Posted 3 months ago

“Used Permagard a few times now. Website is good and easy to follow with plenty of information. The membranes kits have everything included with plenty of fixings. Delivery is very quick and items packaged well.”

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Posted 3 months ago

“A complete kit to do the job as describe. Ease of ordering, very quick delivery would not hesitate to recommend or use again.”

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Posted 3 months ago

“I had black mould growing underneath a bedroom window which was rapidly increasing in amount. I used the Permagard treatment whose instructions were very easy to follow and so far, no more growth of black mould! It has been 3 days since the application and I shall be watching it carefully but so far, I am delighted: thank you.”

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Posted 3 months ago

Permagard is rated 4.8 based on 5,641 reviews