Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,506 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to order and efficient response”

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Posted 1 year ago

“Massively happy, the order turned up the next day, great service”

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Posted 1 year ago

“As I have not used the item ordered yet my 5star is for ease of payment & very prompt delivery”

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Posted 1 year ago

“Good delivery, haven’t tried product as I’m waiting for a few dry day before I apply”

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Posted 1 year ago

“Very efficient, product perfect, as advertised! Many thanks”

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Posted 1 year ago

“This is purely a review of the service as I have not actually used the woodworm treatment yet as it is for decking outside and there has just been too much rain. I ordered online and received the product very promptly. I asked a question via email and received a speedy response. I hope the actual product is as good as the customer service. I will review that in due course.”

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Posted 1 year ago

“Brilliant service will definitely use you again”

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Posted 1 year ago

“Unbelievable quick delivery. Unit arrived safe and sound. Very straightforward to fit and now working perfectly.”

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Posted 1 year ago

“Very happy to recommend Permagard. Our order was very easy to place and delivery was extremely quick.”

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Posted 1 year ago

“Great service quick delivery”

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Posted 1 year ago

“Products were great. Excellent friendly and helpful staff.”

Permagard 5 star review on 18th April 2023

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Posted 1 year ago

“Great service my delivery was on time as stated. Thanks”

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Posted 1 year ago

“Great product . Did not tell us that the sealer tape would be sent later in a separate package - still hasn’t arrived so project now delayed until it arrives.”

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Posted 1 year ago

Hi, We apologise for the inconvenience and the delay to your project. We've investigated with the delivery company and apparently the tape box got split from the rest of the consignment at the depot. It should have arrived by now within the three day window but please contact us if any further issues. Thanks Permagard Team

Posted 1 year ago

“Arrived quickly and well packaged. Was a little frustrated this couldn’t be left without a signature, despite me emailing details of where and when to deliver, but very relieved when they actually phoned and asked what was best place and day for Re-delivery! Impressed!”

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Posted 1 year ago

“They were so helpfully and I spoke to Sam , I told him my issues and the sizes and he worked out the rest . Top service can not fault anything . Order the products and it can the next working day . I just start the tanking and so far it be great as long as you follow the instructions and do it as they say . . How to now wait and see if it stop water coming in , as I built a large brick shed and sunk in 18 inches below ground to get more head room .”

Permagard 5 star review on 12th April 2023

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Posted 1 year ago

Hi Andrew Thanks so much for the detailed review and sharing images. We'll also let Sam know. Many thanks The Permagard Team

Posted 1 year ago

“Great product for tanking our Victoria cellar.”

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Posted 1 year ago

“Excellent had one of these I my last home. Not fitted yet as I have other projects on the go. 5”

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Posted 1 year ago

“Great product Easy to work with Not sure about the two bag system ( fixed to that amount ) Think it would be better in two tins so you could mix the amount you want”

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Posted 1 year ago

“Material arrived on time and was ideal to solve condensation issue. Well done.”

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Posted 1 year ago

“Had what I wanted in stock and delivered when I needed it”

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Posted 1 year ago

Permagard is rated 4.8 based on 5,506 reviews