Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,613 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 25th March 2025

Michael

Permagard 5 star review on 18th March 2025

Jeff

Permagard 5 star review on 27th February 2025

Georgi

Permagard 5 star review on 12th February 2025

Bob

Permagard 5 star review on 4th December 2024

Mark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Information on how to use product is severely lacking, it doesn’t explain how to use product at what depth do you drill the hole or how to deal with a linked cavity wall etc, The injection kit (pump up sprayer) doesn’t hold pressure so is in the bin before using it so simple job turned into a nightmare before I have even started. Not impressed.”

Helpful Report

Posted 1 year ago

We’re sorry to hear that your experience wasn’t up to expectations. Our injection kit does comes with instructions in the box and also on the product page on the website. Our team are always on hand to answer any additional questions you may have too – whether that’s around application or how to use the product. Please do give us a call or email if you have any further questions or issues.

Posted 1 year ago

“Using the website was easy and items were explained clearly with a lot of information available. Order came very quickly although I had no dispatch warning of what day it was arriving or options to change or select a safe place. Thankfully I happened to be home as it was a big parcel. Also, emailed a query nearly a week ago and have had no response. Cannot review actual items yet as not used.”

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Posted 1 year ago

“Coated a block wall and damp came through the mortar joints, but much less so.Applied a second coat improvement was made.”

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Posted 1 year ago

“always good”

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Posted 1 year ago

“Ordered online and received in a timely manner”

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Posted 1 year ago

“Very pleased with delivery and product.”

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Posted 1 year ago

“Arrived superquick thanks! :) Good website”

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Posted 1 year ago

“Service and products fine. Shipping charges high, £10.80 for 2 mastics next day with DPD, up to 2kg is £7odd on their website.”

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Posted 1 year ago

Hi Paul. Thanks for taking the time to leave a review. Unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 1 year ago

“Helpful advice, fast delivery.”

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Posted 1 year ago

“Easy to navigate online and found what I required, also easy payment, delivery very quick. My only issue was delivery charges found them quite expensive especially as I am not a trader”

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Posted 1 year ago

“The service - delivery- was AMAZING!!!! I ordered it expecting a 3 working day wait and it arrived the following morning (so less than 24 hours) I haven't used the product yet so can't comment but I'm hopeful.”

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Posted 1 year ago

“Quick delivery but limited feedback with progress of order and shipping”

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Posted 1 year ago

“Hi Steve all good except when I get 3 m rods rolled up awkward to fit as not straight with roll up for better transporting Have to straight by hand and use nail to fit Regards Roger”

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Posted 1 year ago

“Quick delivery, product as described.”

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Posted 1 year ago

“First experience with the company. Seems fine.”

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Posted 1 year ago

“Can't really comment as I don't know if the products work yet. What I can say is the delivery time is great. The only concern I have is this membrane needs more plugs if the brickwork is uneven.”

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Posted 1 year ago

“Fantastic fast delivery now applied to daughters walls in old house just what was required.”

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Posted 1 year ago

“Product is good. Dries to a glass-like finish and hopefully solves our slight problem with damp. Excellent instructions for mixing and I made a couple of wooden spreaders. Loses one star because this resin goes off insanely quick. Beware unused resin left in the bag - strong exothermic reaction and gets very hot.”

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Posted 1 year ago

“The product itself (5l liquid dpm paint) has worked to an extent but not solved the problem. Very easy to apply but, I found that it wasn't adhering very well to the concrete floor. It was bought to seal it as the previous dpm had either failed or not been applied. It has worked in places but not everywhere as I'm still getting damp patches here and there.. The service and advice from them was second to none. Delivery was rapid and they were really helpful and an absolute pleasure to deal with.”

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Posted 1 year ago

“My builder recommended this and so far so good”

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Posted 1 year ago

Permagard is rated 4.8 based on 5,613 reviews