Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,613 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 25th March 2025

Michael

Permagard 5 star review on 18th March 2025

Jeff

Permagard 5 star review on 27th February 2025

Georgi

Permagard 5 star review on 12th February 2025

Bob

Permagard 5 star review on 4th December 2024

Mark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and the product was delivered within two days. There were clear instructions for use on the website and the label of the product. Installation of the damp course cream was easy if you purchase the extender tube. Just waiting for it to cure and see if it actually stops the damp from rising.”

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Posted 2 years ago

“Easy to fit and good replacement for redundant gas flue.”

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Posted 2 years ago

“All good thanks”

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Posted 2 years ago

“Excellent service from Permagard, quick delivery. Great products stops water quickly… used on cellar steps to stop small trickle of water - due to the high water table, during a wet winter…”

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Posted 2 years ago

“Purchased the crack stitching kit, was very easy to use and came with instructions so any DIYer could do this themselves. Customer service was top-notch, I experienced issues with the delivery but this was down to the carrier. A quick call to the Permagard team resulted in a back plan being established if my original order didn't make it on time. Special thanks to Bronwen.”

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Posted 2 years ago

“Service was excellent. Thank you for a quick delivery. Postage was a bit pricier than I was expecting so just went with it as wanted that particular product.”

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Posted 2 years ago

Thanks for your feedback. Unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

“I would award 4.5 only because the carriage cost is so high. I have yet to try the paint.”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

“Very quick delivery”

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Posted 2 years ago

“I didn't give it five stars as there was so much of that polystyrene packaging, and I never know how to dispose of it, can I recycle or is it just waste. Other than that really good service. I haven't used it yet.”

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Posted 2 years ago

Thank you for taking the time to leave a review. The loose fill is biodegradable and the air pockets are recycleable. We will look to include a note in our boxes on how to recycle each component of the packaging.

Posted 2 years ago

“Good communication and delivery, flatmaster 2000 could be moulded better in manufacturing the pcd cover is poor and I ended up taping it rather than damaging the circuit board. but in general does the job”

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Posted 2 years ago

“I wondered why a Permagard crack stitching kit was less than half the price of its more well known rival rival but decided to try it anyway. Stainless steel helical bars seemed the same and worked just fine, cementitious mortar mixed easily and has cured rock solid. Already had a Roughneck mortar gun so can’t comment on their guns but the mortar was really easy to apply. Of course, only time will tell if it all works but so far everything seems to be just fine.”

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Posted 2 years ago

“A1 seller and products”

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Posted 2 years ago

“I have not used the product yet but hoping it to be good postage was a bit steep on the product !!”

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Posted 2 years ago

“I have used permaguard before and have found the products to be of good quality and well priced. I thought the packaging was heavy on plastic and polystyrene which was a shame.”

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Posted 2 years ago

“I recently used the kiesol c damp proof cream and found it very user friendly, much easier and safer than the high pressure compressor system of old !… the proof of the effectiveness of the product will be found out over time, as it’s only been in a week…”

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Posted 2 years ago

“Excellent service and delivery though I ordered the wrong material firstly, I have 5 litres of dry rot treatment which I thought was for timber, if you wish for me to return it just say it remains unopened. Regards Ian”

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Posted 2 years ago

Hi Ian. Thanks for your feedback! We'd be happy to refund you for the Dry Rot Treatment however we'd be unable to refund you for the delivery cost of returning it to us sorry. Please do give us an email at sales@permagard.co.uk if you want further details on returning the product. Thanks, Vicky

Posted 2 years ago

“Other than the items being delivered on different days, first class service”

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Posted 2 years ago

“Liquid DPM was easy to use and effective. Roller provided as epoxy roller was not appropriate as it melted and gave of noxious fumes. Spare roller I had from screwfix was much better and did not melt or give off fumes.”

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Posted 2 years ago

“I thought, for such a small article, the postage & package charge was very high!!”

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Posted 2 years ago

Hi Leonard. Thanks for your feedback. Unfortunately, as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

Permagard is rated 4.8 based on 5,613 reviews