Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,560 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We havent installed the product we purchsed yet but as a review of Permagard customer service it was excellent. Staff friendly and helpful, insuring I was directed to the most suitable product for our needs. Grateful, as I am a novice so really needed help.”

Helpful Report

Posted 10 months ago

“ordered remedial ties and crack stitching kit before 12 oclock on a friday and arrived saturday morning products are easy to use and website is clear and simple to order from. my next order coming soon”

Helpful Report

Posted 10 months ago

“Prompt delivery at a good price , very pleased”

Helpful Report

Posted 10 months ago

“Great customer care and rapid service”

Helpful Report

Posted 10 months ago

“Great service. Fast delivery. A great product,will definitely use Permagard next time I need this product”

Helpful Report

Posted 10 months ago

“Permagard did exactly as required, good price, easy purchasing and delivered quickly and on time. I will use these guys again.”

Helpful Report

Posted 10 months ago

“Made order online for 2 perma wash to be delivered. Some how the delivery turned into a click and collect. Phoned company to arrange delivery as it should have been, they charge me £10 for delivery of 2 very small bottle.”

Helpful Report

Posted 10 months ago

“Very efficient company esay to deal with with excellant staff”

Helpful Report

Posted 10 months ago

“I'm a first time (amateur) user of this type of product, and was relieved to find that it is very straightforward to use.. So far so good. Advice from Permagard tech department was useful and delivery v prompt. All in all pretty chuffed really..”

Helpful Report

Posted 10 months ago

“Goods not received.”

Helpful Report

Posted 10 months ago

Hi David. We're sorry that you've experienced a problem with your order. Due to a failed delivery attempt, your order was taken to a DPD pick up point for collection. We emailed over the collection details. If you ever encounter any delivery issues in the future, please give us a call and we will sort them out as quickly as possible.

Posted 10 months ago

“Next day delivery allowing the job to be started in quick time. Used Permaguard before, so can confirm the effectiveness is very good.”

Helpful Report

Posted 10 months ago

“Very efficient service, ordered my product at 14:00 and received it the next day. Very happy with the quality and price.”

Helpful Report

Posted 10 months ago

“Exactly what you need. Delivery was practically before I ordered. Impressed”

Helpful Report

Posted 10 months ago

“5* Brilliant service, the product turned up well packaged and it record breaking time, will use again!”

Helpful Report

Posted 10 months ago

“I have to say I phoned Permagard on a couple of occasions for some advice on damp issues in a lean to extension. They were absolutely spot on and made sure I was happy with the answers given and if they could be of any more help. I bought the Permagard Liquid DPM and although I have only just painted it on it seems to be a very good product. I would definitely use them again”

Helpful Report

Posted 10 months ago

“After paying for delivery I received three different items over three days which caused a delay on our project….”

Helpful Report

Posted 10 months ago

Hi Fergus. Thank you for taking the time to leave a review. Unfortunately because of the various sizes of boxes required, DPD's policy is to ship them separately. All packages did arrive within the 1–3 working day time frame that we work to, but we apologise for the inconvenience of you receiving multiple deliveries from one order. The Permagard team

Posted 10 months ago

“Staff is so helpful. Return goods has no problem. Products are cheaper than many supplier. Fast delivery. I don't think I can ask for more.”

Helpful Report

Posted 10 months ago

“I spent many hours researching green roof products and it was clear that Permaguard products were industry leading. It’s also clear that they know their “stuff”. I spoke to one of the technical team and he was most helpful and knowledgeable. I have now received the products and they were well packaged and in perfect condition. I plane to install my roof in the next week and will update my review thereafter.”

Helpful Report

Posted 10 months ago

“Excellent service and product. Delivered before expected date and replied straight away when I had a query. Would recommend”

Helpful Report

Posted 10 months ago

“I bought a stitching kit, Everything in it seems top be of high quality, Too early for any results.”

Helpful Report

Posted 10 months ago

Permagard is rated 4.8 based on 5,560 reviews