Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,503 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“Very efficient with helpful support on line.”

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Posted 10 months ago

Hi Elizabeth - thank you for taking the time to leave a review, and we’re glad to hear that you were pleased with our service! With this in mind, we can see that you gave us two stars - were there any issues with your order that have led to this? If so, please can you share more information so we can look into it? Thanks The Permagard team

Posted 10 months ago

“I use Permagaurd quite often but I was unhappy with the service on my last occasion. When trying to buy a 50sqm kit of tanking we somehow ended up with half what was needed and then I had to buy the missing products that didnt arrive. This puit me over budget on the materials side of the project.”

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Posted 10 months ago

Hi David, thank you for taking the time to leave us a review. We noticed that you ordered the individual membrane rolls on our website rather than the membrane kit. Unfortunately, as the orders were placed online, we wouldn't have known that you really required the kit with the plugs and tape as well. Sorry to hear that you didn't receive what you thought you had ordered.  Our customer service team has reached out separately to help if you have any other queries. Thanks again, The Permagard team

Posted 10 months ago

“Easy to navigate website, competitive price, rapid delivery (day 1 of possible 3) all packaged in recycled/able materials. Hugely impressed.”

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Posted 10 months ago

“Good website, easy to navigate and identify appropriate product. Whole process took less than 10 minutes. Confirmed completion and delivery arrived within 3 working days!”

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Posted 10 months ago

“First time ordered prodiucts from Permagard, no problems at all. very easy to order.”

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Posted 10 months ago

“Great communications, great product and super fast delivery. Thanks.”

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Posted 10 months ago

“Ordered two only received one”

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Posted 10 months ago

“Hi will definitely be ordering all our menbrain of you now on thanks”

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Posted 10 months ago

“I have not used the.product yet so I can't comment o n it's use but the ordering process was easy with a quick delivery”

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Posted 10 months ago

“1St rate service. Arrived next day. Easy to use website. Many thanks”

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Posted 10 months ago

“Additiional plugs and washers ordered to finish a job and arrived next day on standard delivery. All in good condition. Very pleased with the servce”

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Posted 10 months ago

“Very efficient service. Easy to order, and my item arrived within 24 hours of placing the order!”

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Posted 10 months ago

“I’ve been using the anti mould paint with 5 year guarantee . Went on really well and covered nicely . Let’s wait n see what happens over the next 5 years 👍🏻👍🏻”

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Posted 10 months ago

“Very helpful staff and informative on applying the product . Would highly recommend the product and the company”

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Posted 10 months ago

“Neoprene remedial wall tie kit, absolutely perfect for the job and very easy for an amateur to fit . Quick delivery.”

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Posted 10 months ago

“Arrived well packed and promptly. Thank you”

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Posted 10 months ago

“Good product and excellent service!”

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Posted 10 months ago

“all very good so far easy to order arived quikly”

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Posted 10 months ago

“Order process easy, very quick delivery, and easy to use products. Hoping the anti-mould cleaner and paint additive works 🤞🏻”

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Posted 10 months ago

“Excellent service with quality products.”

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Posted 10 months ago

Permagard is rated 4.8 based on 5,503 reviews