Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,613 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 25th March 2025

Michael

Permagard 5 star review on 18th March 2025

Jeff

Permagard 5 star review on 27th February 2025

Georgi

Permagard 5 star review on 12th February 2025

Bob

Permagard 5 star review on 4th December 2024

Mark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like the delivery.it was on time.”

Helpful Report

Posted 1 year ago

“The 8mm drill was no good for clamp bricks so I drilled at 6mm and that worked. I would include or ask what you are going into.”

Helpful Report

Posted 1 year ago

“Service is excellent, ordering is straightforward, I used the on line system. As promised it was dispatched same day and delivered next day, (I noted it is not promised next day) my order was less than 24hrs from order to delivery. The product is very good quality and straightforward to fit. The membrane is more ridged than I expected so easy to hold against the wall. The fixings are very good. I would use again and happy to recommend. Here is my gripe! I missed an item (the small adapter from the drain to pipe) from my order. I placed a second order for this small lightweight item and the delivery cost was the same sum I paid for the original order - basically doubled the price of the item. No option available to have a later delivery at a lower cost. My mistake and I paid for it!!”

Helpful Report

Posted 1 year ago

Hi Derek. Thanks for taking the time to leave a review. As most of our products are classified as chemicals it means we have to use a courier that's a little more costly, but we’re currently working with our delivery company to try and reduce the costs. Unfortunately in this case, as your original order had already been dispatched we weren't able to merge the two. However if this happens again in future then please give us a call and we'll try our best to combine. The Permagard team

Posted 1 year ago

“If I could see all the little dead bastards,I'd send an image,If ur permaguard works like u say? Cheers job done!”

Helpful Report

Posted 1 year ago

“The product is just what I wanted, a very quick delivery.”

Helpful Report

Posted 1 year ago

“Hello Steve, The Technical advice was very comprhesive and willing to chat the application through with me. Also great that the mix is in two batches which really helps me with this particular application Thank you for your time and effort on this mater Regards Kevin”

Helpful Report

Posted 1 year ago

“Brilliant product and great delivery times Packaging was very good but not enough to.prevent damage and spillage. Thus could have been the couriers though.”

Helpful Report

Posted 1 year ago

“I haven’t used the product yet Delivery was as described but there was an excess of packaging in my opinion.”

Helpful Report

Posted 1 year ago

“Used to treat timbers in roof that got wet. Used in sprayer I can’t say whether it was successful yet but I hope so time will tell.”

Helpful Report

Posted 1 year ago

“Easy transaction and speedy delivery.”

Helpful Report

Posted 1 year ago

“I bought the Permaguard Condensation Control vent and so far so good, it seems to have helped with my condensation problem. I haven't had the grills fitted yet, the only negative is that the delivery/P&P is very expensive at £10 (although the delivery was very fast). I wish they offered a cheaper delivery option. I wouldn't mind waiting a few days.”

Helpful Report

Posted 1 year ago

Hi there, thanks for taking the time to leave a review. Unfortunately as most of our products are classified as chemicals it means we have to use a courier that's a little more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 1 year ago

“Click and collect purchase of epoxy damp course was simple and material was perfect for what was needed.”

Helpful Report

Posted 1 year ago

“Although shipping isn’t cheap it was surprisingly fast which was good. I’ve washed the black mould in our wall with the permaprotect mould wash as per instructions. All I can say is so far so good. It was removed very easily and so far hasn’t showed any signs of reappearing after 4 days.”

Helpful Report

Posted 1 year ago

“I have brought the Microshield ultra product after using there products some years ago, previously I had found the product to do what it states - repels water.., protecting the wall I have brought the microshield for a single skin garage on my property, I've not had the opportunity to apply this product at present due to the so called micro climate in Shaftesbury,Dorset - hence 4*”

Helpful Report

Posted 1 year ago

“It will be a 4 as the only thing missing was a tracking number”

Helpful Report

Posted 1 year ago

“Easy to order and arrived quickly. But courier left outside in the rain. (Large box). Fortunately home quickly before it was soaked.”

Helpful Report

Posted 1 year ago

“Good service and helpful”

Helpful Report

Posted 1 year ago

“Just what I needed (DPM) supplied quickly”

Helpful Report

Posted 1 year ago

“The original order was delivered in a broken bucket. An email to sales meant that a new delivery arrived 2 days later and the original delivery charge was refunded. I was very impressed by the customer service element of the transaction”

Helpful Report

Posted 1 year ago

“Great product but why is the kit cheaper with 10 tubes in , cheaper than buying 10 separate tubes dosent make sense unless I’ve got it wrong”

Helpful Report

Posted 1 year ago

Hi Kevin. Thanks for the question. Our Kiesol C Kit is on a bulk buy deal meaning you do indeed get the kit cheaper than buying the cartridges individually. If you have any questions when it comes to using the product, please do get in touch. The Permagard team

Posted 1 year ago

Permagard is rated 4.8 based on 5,613 reviews