Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,503 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“Great product, this is our 2nd order. Live in an old stone cottage and this really helps control the damp”

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Posted 9 months ago

“Very good fast reliable service needed to return item i bought no hassle whatsoever many thanks Chris”

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Posted 9 months ago

“I cannot tell you how good the product is as you don't get instant results but the service recieved from ordering to delivery also packaging was first class.”

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Posted 9 months ago

“Very efficient”

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Posted 9 months ago

“Really Good. Very Reliable.”

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Posted 9 months ago

“well packaged and speedy delivery. Not been able to use yet due to weather but no doubt will be top grade product.”

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Posted 9 months ago

“Very pleased with the quality of the product I purchased and the quick delivery. Thank you so much”

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Posted 9 months ago

“I'm really happy with the product. I also needed advise on how to solve a separate problem and was given really helpful feedback.”

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Posted 9 months ago

“Excellent service, well packaged and delivered on time. I used the facade cream, goes on easy and soaks in well. Looks very white to begin with, but after a few days the treated wall now looks no different to the other untreated areas.”

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Posted 9 months ago

“Just as ordered and looks great”

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Posted 9 months ago

“Great product”

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Posted 9 months ago

“No problems with my order. The package arrived within the time frame on the order/invoice. Well-packaged and was really impressed that all the packaging was recyclable (card) or biodegradable (the package fillers literally dissolved in water so can be added to compost.”

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Posted 9 months ago

“I ordered it total more than 10 times. And every time quality is worse and worse. Liquid less and less. I'm very upset. There used to be a super quality product. Now I have to look for another manufacturer.”

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Posted 9 months ago

Hi Serg. Thanks for taking the time to leave a review. We're sorry that you've experienced issues with this product. We changed to a new formulation last year which now requires you to add water to the concentration. If you have any problems, please do get in touch with our technical team who can support. The Permagard team

Posted 9 months ago

“I wanted to add a damp course membrane to the the floor of my garage and have not used these procucts before. I found Permagard VERY helpful via email and also on the phone, answering all my questions so I knew exactly what tools I needed and what I needed to do. I ordered the DPM and also a Grey HB to cover and this was delivered the next day I think. I would highly recommend them to anyone else.”

Permagard 5 star review on 5th April 2024

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Posted 9 months ago

“as it says on the tin”

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Posted 9 months ago

“Spot on . Very happy. Does what is says on the tin. 💯”

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Posted 9 months ago

“I bought this product to give the inside of my garage which has a useful utility room at the back which as it homes electrical appliances needed to be dry. The application has now been utilised and so far has kept the rain out of the garage/utility room. This has definitely done the job.”

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Posted 9 months ago

“Fast delivery Great product”

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Posted 9 months ago

“Permagard do a good job and supply excellent products but they are let down by DPD their delivery contractor. I live in rural West Wales and DPD quite often abandon deliveries they can't be bothered with.”

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Posted 9 months ago

“I do believe the white inner tube for the passive vent should be a at least 1m. At times I have had to by additional inner tubing as the one supplied was not long enough. Also I do think the delivery could be looked at.”

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Posted 9 months ago

Hi Mittle, thank you for your feedback on our product. Our Perma-Vent Standard is sized at 350mm to deal with most properties, however, we are aware that this may not suit all situations. And so we’re now taking this onboard and are looking into supplying different sizes of the Perma-Vent. We appreciate you taking the time to leave a review - it’s feedback like this that helps us shape our product offerings. Thanks - the Permagard team

Posted 9 months ago

Permagard is rated 4.8 based on 5,503 reviews