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Perfume Oasis Reviews

4.9 Rating 954 Reviews
F
Happiness Grade
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Phone:

0333 577 0308

Email:

info@perfumeoasis.co.uk

Location:

Unit 1 Bradfield Road,\nRuislip

F

Refund - Difficult

20.00%
Industry Average
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
posted 1 year ago - Anonymous
Not delivered to my address. ‘Left safe’. Still awaiting a refund a week later.
posted 1 year ago - Matt K
It has been a month now since original purchase and although they have received a return 11 days ago refund still has not been processed.
posted 1 year ago - Karolina P
Received a defective item and trying to sort that was so disappointing. I had to call so many times and send many emails just to get a return label. I returned the item and have been waiting for a refund for two weeks now and still didn't get it. Disappointing experience
posted 1 year ago - HALA G
Ordered aftershave first one got returned because you failed to put number of house on so you sent ot out again after I confirmed my address and you sent it to someone else's address and you admitted this bit failed to correct it so I still haven't got my order and no refund contacted you servel time but getting ignored now !!! Won't be buying from you again
posted 1 year ago - Michelle A
Needed a refund so I requested one and never even got a reply back
posted 1 year ago - Giorgo B
I ordered 3 units of Versace Dylan blue perfume only for us to get only one delivered. Various efforts to reach your customer care proved futile. Please I need to get a refund on the perfumes that weren’t delivered. Order number: PO10887 Thank you
posted 1 year ago - Yusuf A
It is very frustrating deal with Perfume Oasis! I ordered a perfume before Christmas, didn’t arrived it . I asked for refund they refused , very stressful deal with this company…
posted 1 year ago - Anonymous
My arrived too late for when I needed it so have had to return it. Hope I don't have to fight to get a refund like some other companies
posted 2 years ago - June B