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I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
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posted 1 year ago
- Anonymous
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Not delivered to my address. ‘Left safe’. Still awaiting a refund a week later.
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posted 1 year ago
- Matt K
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It has been a month now since original purchase and although they have received a return 11 days ago refund still has not been processed.
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posted 1 year ago
- Karolina P
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Received a defective item and trying to sort that was so disappointing. I had to call so many times and send many emails just to get a return label. I returned the item and have been waiting for a refund for two weeks now and still didn't get it. Disappointing experience
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posted 1 year ago
- HALA G
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Ordered aftershave first one got returned because you failed to put number of house on so you sent ot out again after I confirmed my address and you sent it to someone else's address and you admitted this bit failed to correct it so I still haven't got my order and no refund contacted you servel time but getting ignored now !!! Won't be buying from you again
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posted 1 year ago
- Michelle A
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Needed a refund so I requested one and never even got a reply back
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posted 1 year ago
- Giorgo B
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I ordered 3 units of Versace Dylan blue perfume only for us to get only one delivered. Various efforts to reach your customer care proved futile. Please I need to get a refund on the perfumes that weren’t delivered.
Order number: PO10887
Thank you
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posted 1 year ago
- Yusuf A
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It is very frustrating deal with Perfume Oasis!
I ordered a perfume before Christmas, didn’t arrived it .
I asked for refund they refused , very stressful deal with this company…
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posted 1 year ago
- Anonymous
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My arrived too late for when I needed it so have had to return it. Hope I don't have to fight to get a refund like some other companies
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posted 2 years ago
- June B