Perfume Oasis have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Fantastic service very good product and price.
”
- Emma B
“
Givenchy Amarige is my perfume for years. Price was excellent.
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- Beverley W
“
My YSL kouros arrived very quickly as promised.
It smells as it should and I would buy it again from this shop if the price is still good.
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- John B
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Genuine perfume, well packaged and fast delivery. Would absolutely use again and recommend.
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- Laura C
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Pleased with my purchase. Cheaper than anywhere else. Delivery was on time.
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- Graham B
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5 stars for Perfume Oasis. Good price and quick delivery. I recommend to everyone.
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- Anonymous
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I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
Not delivered to my address. ‘Left safe’. Still awaiting a refund a week later.
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- Matt K
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It has been a month now since original purchase and although they have received a return 11 days ago refund still has not been processed.
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- Karolina P
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This website restored my faith in purchasing perfumes online after 2 bad experiences with marketplaces.
Thank you for the incredible service and product.
”
- Kayleigh A
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Fantastic service very good product and price.
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- Emma B
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Great prices and service. Finding the product was smooth and item delivered as described very quickly.
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- Stuart B