Pensionlite Ltd Reviews

Name: Pensionlite Ltd
Address: Denby HouseStafford Court, Telford
Rating: 4.80

4.8 Rating 206 Reviews

97 %

of reviewers recommend Pensionlite Ltd

Company Reviews

Metrics

Info

4.8

Based on 206 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01952 279379

Email:

support@pensionlite.co.uk

Location:

Denby HouseStafford Court
Telford
TF3 3BD

Anonymous

Anonymous // 01/01/2019

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“Took forever To arrange (5 months) and they needed constant reminders to update myself on what was (or rather what was not) happening .”

Helpful Report

Posted 10 months ago

Hi Ross. Thank you for your feedback. We’re sorry that the service you received didn’t meet your expectations this time and we’re taking your comments very seriously. Our Managing Director is personally going to take a closer look at your case and identify where we can make improvements. We would like to reach out to you for some more detail to understand what we can do to put this right. We do hope that you’ll give us the opportunity to show you that we can deliver an excellent customer experience.

Posted 10 months ago

“Pensionlite have always provided a consistently high quality of service and a very professional approach in providing investment advice and guidance for more than twelve years. At every level they are a joy to deal with, engendering trust and confidence in the management of my affairs.”

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Posted 10 months ago

“Excellent company and very professional advisor who explains everything so clearly. Would highly recommend.”

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Posted 10 months ago

“Highly recommend Rob Venvil. As usual he is very professional and explained everything to me.”

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Posted 10 months ago

“The team at Pensionlite have been amazing throughout for us. I just can't praise them highly enough. The best decision I've made in years was to contact them about my pension and mortgage. Thank you team from the bottom of our hearts.”

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Posted 10 months ago

“PensionLite proved a very helpful company in resolving my pension issues. They went the extra mile and sought the best possible deal for me, even when faced with insurance companies that dragged their feet. I have no hesitation in giving them a very good recommendation.”

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Posted 10 months ago

“Many thanks to Tom Flint, Pippa Payne and Libby Hook for their invaluable help resolving my private pension transfer from Royal London. Helpful and pleasant at all times (unlike RL!) So far, so good ... couldn't have done it without you. Would definitely recommend.”

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Posted 10 months ago

“Pensions are very complex and it’s important to use a company you can trust like Pensionlite. The whole team were very responsive. Ryan helped navigate me through with patience and his support was invaluable, thank you Ryan.”

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Posted 11 months ago

“The request for 25% was swift and with out any problems. My old car was about to breakdown, I now have my new car . I shouldn't need any more for some time. Thanks Jason.”

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Posted 1 year ago

“Good advice and service.”

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Posted 1 year ago

“Great company & fantastic people. I was kept informed of every stage in the process. I have no hesitation recommending this company. My personal advisor; Mr Ryan Steward; is extremely knowledgeable and helped me understand the process and explained every option carefully and clearly.”

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Posted 1 year ago

“We recently remortgage our house with Jason at Pensionlite. He was very patient, knowledgeable and always happy to answer my questions even when I asked him multiple times. Will be looking to use Jason at a pensionlite in another 5 years when we need to remortgage again.”

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Posted 1 year ago

“Pensionlite provide a good , professional service ,also offer helpful advice and products.”

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Posted 1 year ago

“Very good service. Great advice and they follow through on their promises. Would not hesitate to recommend to friends and family. Dealt with Ryan Steward who delivered excellent service”

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Posted 1 year ago

“Very polite, professional and understanding of our requirements. Initial free consultation was very informative with no obligation.”

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Posted 1 year ago

“Retiring and finding your way through the pensions maze can mean having to make some difficult decisions that will effect the rest of your life. I can thourghly recommend Pensionlite Ltd. to guide you through the maze provide solid financial advice based on individual circumstances. They dealt with my case in a timely manner without any pressure and gave me valuable insights into my pension options. I can't thank the team at Pensionlite enough for their assistance.”

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Posted 1 year ago

“After more than 5 years my pension investments achieved a less than modest return and much less than estimates. It has of course been a difficult time (Pandemic, Russia, etc) but the impact on my tax-free withdrawal is a loss of £20k from the target. However, the withdrawal process was handled very well by Pensionlite. The volatility in pension values required swift action and Pensionlite performed. Difficult to give 5 stars given my overall experience. I am hoping for more positive returns going forward.”

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Posted 1 year ago

“I deal with Tom Williams regarding pension drawdown, I find Tom very efficient, affable and expedites my queries very quickly. I had a terrible experience with Royal London who if they get a bad rap then they deserve it. I’m so pleased I now deal with Tom and Pensionlite , Regards Sandra Menzies”

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Posted 1 year ago

“Ryan and the team were excellent throughout, apparently, we had no silly questions and always felt like the customer, would recommend with no hesitation and will be getting their support moving forward.”

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Posted 1 year ago

“Through from my initial contact with Lorna and Hayley, I cannot praise Pensionlite enough for their guidance and support. I am now able to understand pensions to a better degree thanks to Lorna.”

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Posted 1 year ago

Pensionlite Ltd is rated 4.8 based on 206 reviews