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Pensionlite Ltd Reviews

4.8 Rating 209 Reviews
97 %
of reviewers recommend Pensionlite Ltd
4.8
Based on 209 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pensionlite Ltd Reviews
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Phone:

01952 279379

Email:

support@pensionlite.co.uk

Location:

Denby HouseStafford Court
Telford
TF3 3BD

Anonymous
Anonymous  // 01/01/2019
Rob and Jack have been working on my pension with Royal London for tax free lump sum and annuity to Legal & General. The service has been exemplary as I received the tax free amount within a couple of weeks and the annuity is progressing fast with Legal & General. The whole process has been smooth and painless especially compared to my other pension with another provider which has taken over 6 months and still no sign of payments. Thanks to the professionalism of Rob and Jack in dealing with this so promptly.
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Posted 1 year ago
Brilliant people, Tom and Ryan looked after us throughout the process brilliant communication could not fault thankyou
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Posted 1 year ago
Very pleased with the service I received from Pensionlite. Mike was both personable and professional and took the time to explain clearly all matters discussed.
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Posted 1 year ago
Took forever To arrange (5 months) and they needed constant reminders to update myself on what was (or rather what was not) happening .
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Posted 1 year ago
Hi Ross. Thank you for your feedback. We’re sorry that the service you received didn’t meet your expectations this time and we’re taking your comments very seriously. Our Managing Director is personally going to take a closer look at your case and identify where we can make improvements. We would like to reach out to you for some more detail to understand what we can do to put this right. We do hope that you’ll give us the opportunity to show you that we can deliver an excellent customer experience.
Posted 1 year ago
Pensionlite have always provided a consistently high quality of service and a very professional approach in providing investment advice and guidance for more than twelve years. At every level they are a joy to deal with, engendering trust and confidence in the management of my affairs.
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Posted 1 year ago
Excellent company and very professional advisor who explains everything so clearly. Would highly recommend.
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Posted 1 year ago
Highly recommend Rob Venvil. As usual he is very professional and explained everything to me.
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Posted 1 year ago
The team at Pensionlite have been amazing throughout for us. I just can't praise them highly enough. The best decision I've made in years was to contact them about my pension and mortgage. Thank you team from the bottom of our hearts.
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Posted 1 year ago
PensionLite proved a very helpful company in resolving my pension issues. They went the extra mile and sought the best possible deal for me, even when faced with insurance companies that dragged their feet. I have no hesitation in giving them a very good recommendation.
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Posted 1 year ago
Many thanks to Tom Flint, Pippa Payne and Libby Hook for their invaluable help resolving my private pension transfer from Royal London. Helpful and pleasant at all times (unlike RL!) So far, so good ... couldn't have done it without you. Would definitely recommend.
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Posted 1 year ago
Pensions are very complex and it’s important to use a company you can trust like Pensionlite. The whole team were very responsive. Ryan helped navigate me through with patience and his support was invaluable, thank you Ryan.
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Posted 1 year ago
The request for 25% was swift and with out any problems. My old car was about to breakdown, I now have my new car . I shouldn't need any more for some time. Thanks Jason.
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Posted 1 year ago
Good advice and service.
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Posted 1 year ago
Great company & fantastic people. I was kept informed of every stage in the process. I have no hesitation recommending this company. My personal advisor; Mr Ryan Steward; is extremely knowledgeable and helped me understand the process and explained every option carefully and clearly.
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Posted 1 year ago
We recently remortgage our house with Jason at Pensionlite. He was very patient, knowledgeable and always happy to answer my questions even when I asked him multiple times. Will be looking to use Jason at a pensionlite in another 5 years when we need to remortgage again.
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Posted 1 year ago
Pensionlite provide a good , professional service ,also offer helpful advice and products.
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Posted 1 year ago
Very good service. Great advice and they follow through on their promises. Would not hesitate to recommend to friends and family. Dealt with Ryan Steward who delivered excellent service
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Posted 1 year ago
Very polite, professional and understanding of our requirements. Initial free consultation was very informative with no obligation.
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Posted 1 year ago
Retiring and finding your way through the pensions maze can mean having to make some difficult decisions that will effect the rest of your life. I can thourghly recommend Pensionlite Ltd. to guide you through the maze provide solid financial advice based on individual circumstances. They dealt with my case in a timely manner without any pressure and gave me valuable insights into my pension options. I can't thank the team at Pensionlite enough for their assistance.
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Posted 1 year ago
After more than 5 years my pension investments achieved a less than modest return and much less than estimates. It has of course been a difficult time (Pandemic, Russia, etc) but the impact on my tax-free withdrawal is a loss of £20k from the target. However, the withdrawal process was handled very well by Pensionlite. The volatility in pension values required swift action and Pensionlite performed. Difficult to give 5 stars given my overall experience. I am hoping for more positive returns going forward.
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Posted 1 year ago
Pensionlite Ltd is rated 4.8 based on 209 reviews