Pensionlite Ltd Reviews

Name: Pensionlite Ltd
Address: Denby HouseStafford Court, Telford
Rating: 4.80

4.8 Rating 206 Reviews

97 %

of reviewers recommend Pensionlite Ltd

Company Reviews

Metrics

Info

4.8

Based on 206 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01952 279379

Email:

support@pensionlite.co.uk

Location:

Denby HouseStafford Court
Telford
TF3 3BD

Anonymous

Anonymous // 01/01/2019

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“Excellent personal service.”

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Posted 6 years ago

“On any of my Pension reviews whoever I speak to always takees the time and trouble to explain things thoroughly and answer any questions that I may have.”

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Posted 6 years ago

“the advice that has been received has as on many occasions only been forth coming, once an enquire has been raised by myself. The share market is on a downward slope at the present time the advise has been to switch to a new fund, but it has not been made clear if the gains will out weigh the charges made by the new funds. this now leave me in the state as a lay man of trying to make what could be a costly decision. The advise over the pass ten years has been very good but now we are in uncertain times it would appear not to come up to par with the uncertain times we are facing.”

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Posted 6 years ago

Hi Robert, thank you for your comments. Any changes we recommend will be in the firm belief that they're in your best interests. If you would like a further discussion please call on 01952 279379, email support@pensionlite.co.uk with your questions, or a convenient time for us to call you. Thanks, Pensionlite.

Posted 6 years ago

“Always a thorough review and detailed conversation on our calls. Options clearly explained.”

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Posted 6 years ago

“Great service again first class”

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Posted 6 years ago

“I am very pleased with the service and advice given by my advisor.”

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Posted 6 years ago

“no problems always answered any queries”

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Posted 6 years ago

“I have been a client of Pensionlite for some 7 years now and am totally satisfied with their service and performance. Easy to talk to, explain things in simple English, reply promptly by phone or email; offer regular reviews and expert advice with no pressure.”

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Posted 6 years ago

“I have nothing to complain about and nothing to rejoice about. Neutral, which I classify as Good.”

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Posted 6 years ago

“My advisor was brilliant explaining my pension options in easy to understand terms, no confusing jargon. All my questions were answered satisfactorily and I wouldn't hesitate to recommend Pensionlite to my colleagues.”

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Posted 6 years ago

“My dealings with Lorna and her colleagues have always been prompt and helpful, informing me effectively for the decisions that I have needed to make.”

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Posted 6 years ago

“I am Personally very pleased with the service that we get, we mainly deal with Alex. But who ever I have spoken to have always come across as very professional and there is never ever any pressure put on you. So we would be only too happy to recommend Pensionlite. John & Brenda”

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Posted 6 years ago

“Until earlier this year I had no complaints with Pensionlite, however, a few months ago I tried to login to your website only to find it was under construction. This reconstruction went on for weeks and now I am unable to log in to the new site. I had no notification this was going to happen and cannot avail of the service I am paying for!! Will you please advise on how I should access the website.”

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Posted 6 years ago

Hi Noel, we are in the process of overhauling our secure website which is expected to be re-launched early next year. In the meantime if there is anything you need we are available on 01952 279379 or please email your request to support@pensionlite.co.uk. The office is open Monday - Thursday 8.30am to 7.30pm, and to 6pm on a Friday. Thank you for your comments.

Posted 6 years ago

“It's great my pension is being looked after by pensionlite. Thanks”

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Posted 6 years ago

“Pensionlite have looked after my pension investments for the last eight years, always had great service and advice.”

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Posted 6 years ago

“One of the best things I have ever done by dealing with Pensionlite fantastic service and my investments are doing really well.”

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Posted 6 years ago

“At the time I discovered Pensionlite my own pension and savings were in a sorry state trough no fault of mine but more from the company I was with. Mike Shaw was very patient and helpful using his knowledge to guide me and my wife through some tough times. I am now in a happy situation and feel confident that Mike and colleagues try their hardest for clients. He has become a trusted friend even though we have never met. Thank you Mike and all the staff for your help.”

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Posted 6 years ago

“The management charges are expensive. Difficult to get info from. Not very good at answering question. Except by phone. Difficult to leave a badreview on the website”

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Posted 6 years ago

I'm sorry to note your comments; if you let us know your preferred contact method - telephone, text message, email, web chat or home visit - your adviser would be happy to discuss your feelings.

Posted 6 years ago

“Not a good time to ask for a review as since commencement of drawdown, the market has dipped and it has caused initial losses to my pension pot. Started drawdown on 25th April 2017 and to date have drawn down £17831 over the 22 months in total. Meanwhile, my pot had reduced by £29000 during December 2018, but it has since improved to £22000 reduction up to February 2019 which is just over £4000 more than I have actually drawn down. However, I remain faithful to the advised investments and realise that it is possible to move into positive territory in a very short time, hence my Pensionlite rating as GOOD. Have recently discussed the facts with Mike Shaw and am hoping the recent recovery continues. I will review the situation at the end of the tax year (April 2019) and am hoping that it will not be necessary to temporarily stop drawing down. I do have confidence in the advice that I am being given and am sticking with the current investments that have been advised.”

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Posted 6 years ago

“A professional approach to their Customers”

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Posted 6 years ago

Pensionlite Ltd is rated 4.8 based on 206 reviews