Pension Access Reviews

Name: Pension Access
Address: Affinity House, Beaufort Court,, Sir Thomas Longley Road, Rochester, Kent
Rating: 4.78

4.8 Rating 568 Reviews

98 %

of reviewers recommend Pension Access

Company Reviews

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About Pension Access:

Pension Access is a pension advice specialist and will help clients make the right decision about their pension.

Phone:

0800 009 3388

Email:

adviseme@harbourrockcapital.co.uk

Location:

Affinity House, Beaufort Court,,
Sir Thomas Longley Road,
Rochester
Kent
ME2 4FD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found dealing with Portafina very difficult, they certainly seem to have a manyarna attitude to chasing third parties for information. If I personally hadn’t chased for updates and drove the whole process I feel it would never have been concluded. Hopefully they will be better at investment and fund management time will tell.”

Helpful Report

Posted 3 years ago

Hi Stuart, I'm really sorry to hear about your experience. Our aim is to make the process of pension checking as seamless and pain-free as possible. And while a nudge from clients can help encourage the less proactive pension providers to share with us the information they are required to, this should be a last resort. Thanks for bringing this to our attention. We can look into this learn from why the experience was less than pain free for you. We believe our investment philosophy puts our clients one step ahead when it comes to their retirement savings and we look forward to helping you get the most out of your pot. Best wishes, Sharon.

Posted 3 years ago

“I have put a request to take money of 1500 pounds out of my account and you keep lose ing my letters now i have sent you another by recorded delivery please Don't lose it this time thankyou”

Helpful Report

Posted 5 years ago

Dear David, thank you for getting in touch. We're sorry to hear that you have experienced these problems. We have made our service team aware and they will be in touch again shortly. Kind regards, Sharon.

Posted 5 years ago

Pension Access is rated 4.8 based on 568 reviews