Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of products and brands. Delivery was fast (England to Sweden in under a week) and free (special offer for Loake). They even included some bonuses, a free shoe horn and shoe wax. I will definitely come back as a customer.”

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Posted 8 years ago

“I had been looking for a source for well made kilties for about a year and Pediwear was able to provide Trickers brand at a fair price. Shipping to the USA was very quick and the order was packed in the best manner. It is a shame that the same care is not shown by vendors here in the USA. They will be receiving future business from me soon.”

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Posted 8 years ago

“Great service,quick delivery (to the other side of the world) and competitive pricing. Have used before and will use again.”

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Posted 8 years ago

“fast shipping and exact products.”

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Posted 8 years ago

“Great range and rapid response. Love the little personalised touches.”

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Posted 8 years ago

“Very quick response”

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Posted 8 years ago

“Great costumer service. David helped me find the right size for me, which was crucial because the shoes I purchased were a backorder. Plus, the simple fact that you can buy C&J online. Bonus points for that!”

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Posted 8 years ago

“Ordered on the web site, correct item and size entered into basket. Informed several days later that the item is no longer available either in stock or from the manufacturer. Why was it active on the website?”

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Posted 8 years ago

Dear Customer Thank you for your review, I am very sorry to see that we have let you down in this way, particularly as you are a regular customer. I hope you will bare with me while I take the time to explain why this happened. I am not making excuses - I agree that we failed on several counts in dealing with this matter - but I would like you to be aware of the circumstances. In fact we are as frustrated as you about the matter of these products. We were visited only a month ago by the representative who promised delivery if we ordered at that time - and we placed a significant order anticipating good demand. When the delivery arrived we put the images on our website - which was, I concede, a little hasty. We only realised that none of the colour you ordered were available when we received your order. We had falsely assumed that these would follow the first batch. Nobody had told us that there was any problem or that the item was discontinued. We only discovered this when we telephoned to enquire when the rest of our order would arrive. This manufacturer is not prone to these sorts of issues - but in future we will certainly check that we have received new items before advertising them. I am very sorry that we did not take the time to explain the situation in more detail to you at the time too. I will email you separately to try to resolve the matter. Kind Regards Mike Small Pediwear

Posted 8 years ago

“Excellent selection of high quality goods at very reasonable prices.”

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Posted 8 years ago

“I like loake 1880,and will buy more loake1880 in the future! If the shoe tree is free for our Chinese customers when we buy shoes we will be very happy!”

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Posted 8 years ago

“Not only is the website easy to use, the ordering process and delivery was fast. Even more satisfying is the customer service from Pediwear. Every question I had concerning size, delivery or availability, was answered quickly and satisfactorily. Thanks, Pediwear!”

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Posted 8 years ago

“I ordered a pair of Barker Boots online for a wedding, although they were my usual sizing the fit was too big. I called into the Halifax store on route to the event, although they didn't have the same colour boot in the size I needed, the team in store worked hard to make sure I left with something I was happy with (not easy when you're as indecisive as me). After making several trips to the Warehouse I finally had some footwear and wasn't forced to attend a woodland wedding barefoot. Great team of staff, my only minor gripe is that out of about 5 or 6 pairs I looked at and wanted to try, most were out of stock of the size I needed, but I realise companies hold less stock when they can order direct from the supplier. I would suggest maybe making a comment on the website when a shoe or boot fits bigger than usual to help customers get the right size first time. All my other shoes are an 8 but the size 7 Barker boots fit me perfectly (and also the Grenson boots I tried I needed a 7!).”

Helpful Report

Posted 8 years ago

Hi Ben Thank you for your review. We are very pleased to hear that we did manage to fit you out with some shoes for the wedding and that you thought our team were great. They try hard and work to ensure we do all we can for our customers. Our website does offer a very wide range of footwear from many different manufacturers - all of which we can obtain with a day or two in most cases - which is fine for our internet customers who are very happy with such a wide range. Unfortunately it would not be economically viable to hold such a large range in stock in all sizes - I hope you will appreciate this. We do have a number of customers who ring us a few days before attending the shop to check what is in stock and if necessary order particular styles in for them to try. Regarding the fitting issue you mention - unfortunately this is a very thorny issue. Feet are very different and some people who consider themselves usually a size 8 might find as you did, but others will not because of the different morphology of their feet. It is unwise therefore for us to make suggestions on the product pages because customers understandably become most upset when they find their own feet fit differently. We prefer to treat all of our customers like the individuals they are and give the personalised advise via telephone or live chat based on their previous shoes and current requirements. We look forward to being of service again - and with the new information we have regarding your fittings we will be better placed to advise you in future. Kind Regards Mike Small Pediwear

Posted 8 years ago

“Easy to navigate, great product information, fast delivery!”

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Posted 8 years ago

“Satisfied”

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Posted 8 years ago

“Good customer focused service and great range of products.”

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Posted 8 years ago

“Great service. Everything went smooth.”

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Posted 8 years ago

“Fast delivery and really good price. The price pledge worked perfectly and I am completely satisfied with my order!”

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Posted 8 years ago

“It has very good quality~”

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Posted 8 years ago

“Very good quality belts. I've purchased a British Belt Company's belt from Pediwear. So far I'm very satisfied with my purchase. I was looking for a deep blue belt for quite some time. Turns out it's a quite rare color so finding a right one - was really difficult. I've tried several ones from Amazon, including not very cheap ones. Had to return them because of not very good quality. Most of the time the problem was color bleeding (very light color pants). So far so good. I like my belt very much. So thank you, Pediwear. Staff was very courteous. With notification e-mails on every step of the way (I'm located in USA). So I'm a very satisfied customer. Thanks. Alex.”

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Posted 8 years ago

Dear Customer, Thank you for the 5 stars and your kind email, we are pleased to hear that we managed to supply a suitable belt and that it is proving satisfactory. Our aim is always to provide good service and quality merchandise.Hopefully we will hear from you again. Kind regards Brian Pediwear

Posted 8 years ago

“I am very pleased with the shoes and customer service, have enjoyed the process of placing an order followed by a friendly and customer-centric communication. Thank you!”

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Posted 8 years ago

Pediwear is rated 4.9 based on 6,533 reviews