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Pediwear Reviews

4.9 Rating 6,533 Reviews
72 %
of reviewers recommend Pediwear
Company Reviews Product Reviews
589
 Metrics Info
4.9
Based on 6,533 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pediwear Reviews

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“I would appreciate your service more if I had received information when my order was complete and what was estimated delivery date. I was surprised it took about two weeks to receive my order.”
Helpful Report
Posted 9 years ago
Dear Customer We are sorry to hear you did not receive our email communications. It is our standard practice to reply within one working day to all orders - and we emailed you on 16th - the day after your order to advise we would expect your order to take 7 to 10 working days to reach Poland. I have checked our email servers and I can find no evidence that our email was rejected so I wonder if it might have ended up in a 'spam' folder? Please also bear in mind that this was a free shipping service. Thank you for giving us 4 stars despite your concerns and we hope this will not put you off ordering in future. Please don't hesitate to contact us via Live Chat or email if you have any concerns in future. Kind Regards Mike Small Pediwear
Posted 9 years ago
Anonymous
Verified Buyer
“Excellent service!!!”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for your review, which we appreciate. We are glad that you're happy with us and we hope to see you again. Regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“great shoes and fabulous customer service!”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for your review, which we appreciate. We are pleased to have been of service. Regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“I found the shopping experience at Pediwear to be very rewarding they were extremely helpful and pleasant to deal with. I will use them again.”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for your much-appreciated review. We hope that reviews such as these will encourage others to shop with us. We are delighted to be of service and we would like to say that we greatly appreciate your custom. Regards Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“This was not the first time that I've ordered from Pediwear, and certainly not the last! Pros - great selection of shoes, sizes and brands. Also, I''ve found the prices to be unbeatable. Cons - slow delivery ( I live in Denmark) Overall, a good experience”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“There was nothing wrong with Pediwear service or products. although I prefer a round toed shoe rather than one with an unnecessary extended toe with nothing in it which causes front of shoe to crease, but that is a personal style thing The problem with buying shoes over the internet for me was getting the right size shoe. If a better way could be found with regard to sizing I am sure that would stop possible returns.The reason I came to pediwear, Is the selection plus I do not like trawling around shopping centres yours David Connah”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Prompt service, delivery of quality item expected, at a discounted price. Perfect.”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for your review, which we appreciate. We are glad that you're happy with us and we hope to see you again. Regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Loved the service, good value and product good as expected. Though, having the option of express delivery would be a good improvement. Thank you!”
Helpful Report
Posted 9 years ago
Dear sir, many thanks for your review and your business - we appreciate both. Thanks for your suggestion: we actually are able to offer express delivery at an additional cost to the customer upon request and are currently looking into integrating this service into the website so it's available as a choice at checkout. Best regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Mycket god service.”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for leaving feedback for us. Regards, Matthew
Posted 9 years ago
Shi K
Verified Reviewer
“Pediwear really went the extra mile for me in my first experience with them. I had first sought fitting advice for a pair of Sanders Holborn, which I promptly received and confirmed within the same day. Somehow something went wrong during payment processing with my bank and the whole delivery had to be delayed by more than a week. Despite this, not only was Pediwear more than happy to still see the delivery through, they threw in a complimentary shoe horn and shoe polish and arranged for an express delivery from the UK to Asia which arrived after 2 business days. All at their own cost. The boots fit perfectly too! I'm more than happy with the service provided by Pediwear and would be more than happy to do business with them again.”
Helpful Report
Posted 9 years ago
Dear customer, thanks for taking the time to place this review - we rely on these to encourage potential shoppers to try our products and services. We are delighted that you're happy with us and we very much look forward to seeing you again. Best regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Nice shoes”
Helpful Report
Posted 9 years ago
Dear customer, Thanks for your feedback. We look forward to seeing you again. Regards, Matthew
Posted 9 years ago
Ian K
Unverified Reviewer
“I went to the shop in Halifax to try on some boots, the staff were brilliant. My little boy had the hiccups, and he received an extra strong mint that cured his malady, in the meantime I was helped to try the boots I have wanted for a while. I purchased a fine pair of sanders Newmarket boots with the help of these ladies. Just a note to their employers, your staff and your products are worth their weight in gold. Thank you”
Helpful Report
Posted 9 years ago
Dear sir. many thanks for this review, which our management will see and will appreciate. We thank you for your custom and I know that the ladies in the shop will have genuinely enjoyed serving you and curing your son's hiccups! We hope you will shop with us again and we are delighted to have been of service. Regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Very efficient and competitive on price”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for your feedback. We are pleased to have been of service. Regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Pediwear accidentally sent me shoes in the wrong size. I was asked to return them, which I did, to get the correct ones. I was able to change the model of the shoe to a different one of the same price, and I got a refund of the costs related to shipping back shoes to Pediwear. Mistakes sometimes happen and Pediwear solved it in a good way, I will for sure return to them for my next pair of shoes.”
Helpful Report
Posted 9 years ago
Dear sir, many thanks for your review, which we appreciate. I would like to apologise for the inconvenience of our getting your order wrong and to assure you that this is a very rare occurrence. Thank you for being understanding about it and we look forward to seeing you again. Best regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Great experience. Customer service answered my questions about sizing within the day and shoes were delivered (in France) within 3 days. I chose the size customer service recommended to me : it suits me perfectly. Merci!”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Reliable and fast delivery! Recommended!”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for your feedback, we appreciate it. Regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Good packaged, express delivery.”
Helpful Report
Posted 9 years ago
Dear customer, Thanks for your feedback. Regards, Matthew
Posted 9 years ago
Anonymous
Verified Buyer
“Excellent service and top class product.”
Helpful Report
Posted 9 years ago
Christoffer D
Verified Reviewer
“First I purchased a pair of Loake Mulligan. After two weeks of use I noticed this highly annoying clicking noise from the left heel. Got in touch with Pediwear who told me to send them back, so they could send them to Loake for further investigation, and to prove that there was a manufacture malfunction. Shortly after this I received a mail where Pediwear would like to hear what I wanted to do. Decided to go for another pair of boots (Loake Pimlico), great chukka boots btw. I also got a refund for both the return postage, and the price difference of the pairs. Excellent customer support!”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Great service, great quality goods. Thanks.”
Helpful Report
Posted 9 years ago
Dear customer, many thanks for your much-appreciated review. We look forward to seeing you again. Regards, Matthew
Posted 9 years ago
Pediwear is rated 4.9 based on 6,533 reviews
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