Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and excellent customer service.”

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Posted 8 years ago

“Excellent service! My order was shipped in three days after ordering, to Finland! Items were packed so neatly and carefully. Really fast and still so high-class order handling and shipping.”

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Posted 8 years ago

“Great service, will be returning”

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Posted 8 years ago

“Fast delivery, good prices and selection.”

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Posted 8 years ago

“Excellent service as always, they got my order ready on time, shipped very fast. Offers good prices as well.”

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Posted 8 years ago

“My order was cancelled. The reason cited was because they ran out of sizes for the pair of shoe they were showing/selling on the site and the factory stopped production of the series. However, now i see the same pair of shoes that is supposed to run out of sizes are still on sales with the size available. This happened during the Black Friday Promotion.”

Helpful Report

Posted 8 years ago

Dear Customer I am sorry to read about your experience with ordering from our site. I can understand why this experience was puzzling and frustrating. The shoes have been discontinued - part of a number of styles they have discontinued without notifying us. The shoes should have been removed from the website as soon as you were advised of this problem - it understandably causes frustration for customers when this does not happen immediately. We have removed them now and I have discussed this with the relevant brand manager so that they have been reminded of the need to remove such styles immediately. I hope you will appreciate that there was no intention to deceive and the shoes have been discontinued. In our defence we have had a very busy time following Black Friday which may have contributed to them omitting to carry out what should have been a routine task. I have emailed you separately regarding this matter. Kind Regards Mike Small Pediwear

Posted 8 years ago

“My order arrived on time in perfect condition”

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Posted 8 years ago

“They sent me the best shoes I could ever dream of, have me a free shoe horn, free Prediwear polish and (which was included in the online offer anyway) a pair of lasted shoe trees. The Alfred Sargent Exclusive collection really surpasses the quality of the "old" AS Premier collection in many details (e.g. the "fiddle back" of the sole, the shape of the heel etc.). They must have improved their style, learning from G&G. The leather quality also is splendid. Alas, the shoes came "in the rough", not polished as in the picture. On the other hand, this leaves the fun of preparing them properly to the owner!”

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Posted 8 years ago

“Very good, constructive and polite communication.”

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Posted 8 years ago

“1. Change Russian courier company. Russian EMS now doesn't ship parcels home! I need to go to their office far from my home. So just use simple Russian Post. It's more cheaper and close to home. 2. You don't have more summer shoes like topsiders (Sperry, Sebago) or chukka boots (Clarks). 3. Add Russian sizes to your size chats”

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Posted 8 years ago

Dear Customer Thank you for giving us 5 stars despite your concerns over Russian EMS. Unfortunately we do not have any choice regarding the shipping agents used within Russia - this is decided upon between Royal Mail and Parcelforce. We can use other couriers to some Russian customers - please do email before your next order if you would like to consider. We no longer stock Sebago and indeed have never stocked Sperry or Clarks. We specialise in premium Goodyear welted footwear and this will always be our main focus. However, many of the brands we sell do offer chukka boots and boat shoes - please use our footwear search to see these products. Finally - we have now added some Russian sizes to our sizing chart. It is not an area we have two much experience with so we would be very grateful for your views on whether our conversions appear accurate. Thank you again for all the feedback, we look forward to being of service to you again. Kind Regards Mike Small Pediwear

Posted 8 years ago

“Prompt personal service. Which is surprising fir an online seller. Good pricing.”

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Posted 8 years ago

“Good shoop”

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Posted 8 years ago

“Cedar shoe trees were delivered promptly (with tracking) and in excellent condition. I have also noticed that Pediwear cedar shoe trees are of higher quality than several other brand name cedar shoe trees that I've come across, well done!”

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Posted 8 years ago

“They were extremely helpful when the shoes I ordered were slightly too small and sent another pair very quickly. I cannot praise them enough.”

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Posted 8 years ago

“I was please buy (properly) made in England doc marten shoes which although they are more expensive are certainly far superior to the Chinese DMs and actually fit properly. Pediwear's price is cheaper than other websites and their service is good.”

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Posted 8 years ago

“excellent service and price”

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Posted 8 years ago

“Pediwear are the obvious first stop for high end gentleman's shoes. Pricing, available stock and customer service are first rate, definitely 5 out of 5.”

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Posted 8 years ago

“The order was excellent and very well managed. Thank you”

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Posted 8 years ago

“The order arrived on time and every product I ordered met my expectations.”

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Posted 8 years ago

“Ease of ordering, good website, well packaged and speedy delivery. A nice touch was the handwritten note inside, hoping that my purchase was satisfactory. Small details like this add to the shopping experience.”

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Posted 8 years ago

Dear Mr Aylott, thank you for the 5 stars and your kind comments. In this computer driven age, it is sometimes good to know that behind all the techno wizardry there is actually a human being checking that things are as they should be, we hope the handwritten note confirms that we are real people who care. Kind regards Brian Pediwear

Posted 8 years ago

Pediwear is rated 4.9 based on 6,533 reviews