Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully crafted.”

Helpful Report

Posted 5 years ago

“I have had several pairs of Mephisto shoes over the years and will continue to enjoy them. I was disappointed when my order arrived and the shoes were two tone brown and not the solid one color brown that I had seen and ordered on your website. I decided to live with the shoes rather then go through the hassle of sending them back to England to be exchanged. Very comfortable, I just wish they had have been the color I ordered. Oh well, I guess that's the risk you take by ordering online.”

Helpful Report

Posted 5 years ago

Dear Mr B Thank you for taking the time to leave a review. We are very sorry to hear you were dissatisfied with your Mephisto. The image on our website is the latest Mephisto image intended to represent the product, and as far as I am aware, you have received the product you ordered. Unfortunately, the colour of the two leathers in the product does vary - which is very frustrating Although we suspect you may have received the correct product we do understand your frustration - and if the shoes remain in an unworn state we can arrange a free return for you? In the meantime, we are going to arrange for more photography to show the potential variation on the website. At least we can be confident, that being Mephisto, these shoes will provide many miles of comfortable walking - we hope that you enjoy them. Kind Regards Mike Pediwear

Posted 5 years ago

“Good communication; efficient service. Mephisto shoes excellent.”

Helpful Report

Posted 5 years ago

“I purchased the Northcote and Harlech boots. The one - two month wait was worth it. Great price and customer service. I’ve purchased C&J shoes from the NY store but I’ll be buying from here from now on. Both packages arrived one business day after shipping. Very pleased.”

Helpful Report

Posted 5 years ago

“I had issue with my two years old pair of shoes. My message to Pediwear was that "shoes on this price class" should not broke in pieces in two years time. Their customer care took this seriously, arranged pickup and renovation of shoes .... this operation exceeded all my expectations and made me happy. As a result I have pair of shoes in perfect condition. thank you for taking care of my case this well :-) Mika”

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Posted 5 years ago

“I ordered my mule slippers and I am pleased with the way they where made,also a good service.”

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Posted 5 years ago

“Very fast delivery from UK to HK. Good product with great price!!”

Pediwear 5 star review on 20th April 2019

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Posted 5 years ago

“I’ve been a Pediwear customer for over 15 years. Great service. Good communication if order is delayed etc. Competitive prices. Why go anywhere else?”

Helpful Report

Posted 5 years ago

Dear Customer Thank you very much for your review and your loyalty. We very much appreciate your positive comments. Kind Regards Mike Pediwear

Posted 5 years ago

“I have recently ordered two pairs from Pediwear, including one of their own brand Edward and James. Both are smashing pairs of shoes and delivery was prompt with no hassle. Thanks to all at Pediwear.”

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Posted 5 years ago

“Fast delivery to Sweden.”

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Posted 5 years ago

“You delivered very nice shoes for a great price and shipped them all the way from England. They got here quickly and fit great. Thank you for your excellent service. Joe from California”

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Posted 5 years ago

“A great selection of shoes available as well as a quality service. I ordered internationally and am very satisfied with my purchase.”

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Posted 5 years ago

“Thank You very much for excellent work. Really fast delivery and perfect products.”

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Posted 5 years ago

“Fast delivery, shoes in perfect condition”

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Posted 5 years ago

“Extremely fast delivery. From order to my pick-up point in Sweden in less than two days.”

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Posted 5 years ago

“Excellent service. Went the extra mile to get my shoes to me for my son's 18th birthday party. They didn't have the original style but provided alternative and gave me free socks and dubbin as a gift. Highly professional service and highly recommended. I would use this company again”

Helpful Report

Posted 5 years ago

“I had an excellent experience with Pediwear. Firstly because I ordered a pair of Barker shoes and they arrived one day earlier then expected, then in the box I found some extra special gifts for me as a new customer and this was really unexpected compared to other online shops. The shoes? Perfect, beautiful.”

Helpful Report

Posted 5 years ago

Dear Mr Giuseppe Thank you for taking the time to review your purchase with us - we are very happy to hear that you enjoyed the experience. We hope to be of service again soon. Mike Pediwear

Posted 5 years ago

“My initial order was out of stock but I was contacted by customer services firstly to say the boots would be back in stock soon . I was contacted again when available and I now own a new pair of Solovair boots at a very good price . They arrived in good time and were well packed . Full marks from me .”

Helpful Report

Posted 5 years ago

“Perfect customer service, personalized, handwritten card in the shoebox, fast delivery, free of charge worldwide, best prices”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review your purchase with us - we are very happy to hear that you enjoyed the experience.

Posted 5 years ago

“I have ordered may things from Pediwear without any problems. The latest order has not been delivered to me. I have contacted Pediwear by email twice. The second time I got an answer that Pediwear "confirm they are not lost but in fact they are still in Swedish Customs". As far as I know Britain is still a member of EU as Sweden are. The parcel should therefor not be stuck in any customs handling. I am not satisfied and want my money back.”

Helpful Report

Posted 5 years ago

Dear Mr Loid We are very sorry to hear how you feel about your latest order - particularly as you are a valued repeat customer. I note that your order was despatched on 19th March. I saw your enquiry email on 1st April advising your parcel had not been delivered and our reply on the 2nd April. When we received your email advising of non-delivery we telephoned our courier - Royal Mail. It is they who told us that the parcel was stuck in customs, but that they expect delivery within 7 days. We acted quickly and gave you accurate information as relayed to us by the courier. Whilst it is true the UK is in the EU - there are still reasons why parcels might be subject to customs checks and I cannot imagine that our trusted and long-standing partner Royal Mail would misinform us regarding the reason for the delay. We would never deliberately mislead our customers regarding a delay. It is simply not in our interests to do so. The many excellent reviews we have should give you the impression of the family-run, honest and reliable company that we are. I will reply separately by email in the hope that we can establish your trust. Kind Regards Mike Small Pediwear

Posted 5 years ago

Pediwear is rated 4.9 based on 6,533 reviews