Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a lovely friendly note in with the purchase. Sadly although the box stated ‘Wine slipper size 8’ the contents were brown and probably size 10 or 11! We greatly appreciated the very prompt no quibble refund.”

Helpful Report

Posted 3 years ago

Dear Customer Thank you for your review and for noting some positives despite the issue with size and colour. We can only apologise regarding the size - whilst this particular manufacturer does not place sizes on their footwear - only on the box, it was clear that the footwear you returned to us was indeed not as you ordered. The colour was correct however, this slipper is only available in wine and black and the colour you received was wine. However, it is clear that we sent you the wrong product which is well below our acceptable standards. We have since ensured that our despatch department check unmarked footwear against standard footwear sizes to avoid this matter in future. We hope we can be of service again in the future. Kind Regards Mike Pediwear

Posted 3 years ago

“Service from Pediwear was first class. My Tilley hat arrived speedily and well packaged (no plastic) in pristine condition.”

Helpful Report

Posted 3 years ago

“Pediwear were excellent in handling all aspects of the transaction but were badly let down by Parcelforce who couldn’t get it together to deliver to my address so I eventually had to pick the order up from their depot.”

Helpful Report

Posted 3 years ago

“The ordering process was chaotic. I ordered some slippers to give as a birthday present so it was important that they arrived on time. On a Thursday Pediwear sent me a confirmation e-mail saying that I should get the slippers in 4-5 days then on the following Monday I got an e-mail telling me that the order had not been placed because there was a problem with my credit card details. I reordered the slippers knowing that I had missed the birthday deadline! Apart from that the service was very good.”

Helpful Report

Posted 3 years ago

Dear Customer Thank you for your review, we are sorry to hear you considered the ordering process to be chaotic. As you are aware, we have been in touch by email to further clarify the reasons for your concerns. We reviewed the ordering process and found that the only thing which prevented your order from being delivered as advised was a problem caused by your bank. We could not find evidence of chaos and I am quite confident that all parties involved on our side acted in accordance with our policies and high expectations with regard to customer service. Whilst we do not find ourselves in agreement regarding the chaotic nature of the ordering process, we are pleased that we reached a better understanding with you regarding this matter by email. We also remain impressed that you chose to give these slippers as a gift - we envy the lucky recipient. We hope to be of service again in the future. Kind Regards Mike Pediwear

Posted 3 years ago

“Very helpful. Nice personal touches.”

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Posted 3 years ago

“Arrive on time good price fit well and very happy with my shoes this was my second purchase from pediwear as always good service thanks.”

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Posted 3 years ago

“good website and efficient/pleasant to deal with. my hat arrived on time and was what i ordered”

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Posted 3 years ago

“Great customer service and flawless delivery to EU using DDP service.”

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Posted 3 years ago

“Great reliable company to deal with. Very fast service to New Zealand. Thank you”

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Posted 3 years ago

“Very fast international delivery (Middle East) and best prices I have found for Tilley hats. I have already recommended to family and friends. Will definitely buy from Pediwear again. Thank you!”

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Posted 3 years ago

“Order was delivered within two days of ordering,excellent service.”

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Posted 3 years ago

“I had ordered Alfred Sargent‘s boots in this store. Everything was very well. I want to mention the excellent care about a customer! High recommend!”

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Posted 3 years ago

“Top notch service, top notch boots.”

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Posted 3 years ago

“Very happy with the service.”

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Posted 3 years ago

“Such service was was impeccable and quick delivery was good here our kid the price was alright also the the Ashwood travel leather holder is good quality and just what I needed Mrs Lynn DAY”

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Posted 3 years ago

“Excellent customer service. They keep the customer informed of the progress of their order every step of the way. I would highly recommend this company and I will certainly be purchasing from them again.”

Helpful Report

Posted 3 years ago

“非常に親切で安心感のある対応でした。”

Helpful Report

Posted 3 years ago

優しい言葉をありがとう。

Posted 3 years ago

“A fantastic customer service . I had a very good experience with this company . I needed to to change the hat I bought and they were very helpful and patient . I had several e mails letting me know what was happening . The new hat is on its way now . Free postage and waiver of a small extra cost . How lovely to be treated so kindly and efficiently . Thankyou Simon and your team”

Helpful Report

Posted 3 years ago

Dear Customer Thank you for your kind comments, I have forwarded your review to Simon. We hope to be of service again. Kind Regards Mike Pediwear

Posted 3 years ago

“An excellent service with high quality products. Overall a great value for the price.”

Helpful Report

Posted 3 years ago

“Fantastic service”

Helpful Report

Posted 3 years ago

Pediwear is rated 4.9 based on 6,533 reviews