Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual, Pediwear dealt with my order promptly, delivery within stated times. Shoes of excellent quality. Very happy with the whole service.”

Helpful Report

Posted 9 years ago

Hello, We appreciate your feedback, which will help prospective customers make a decision on whether to use our services. We're pleased that your transaction proceeded smoothly and we look forward to being of service once more in due course. Regards, Matthew @ Pediwear

Posted 9 years ago

“Fantastic service, lovely quality would definitely recommend”

Helpful Report

Posted 9 years ago

Hello, Thanks for your comments, which will help potential customers to decide whether to use our services. We are pleased that the shopping experience proceeded smoothly and we hope that you will shop with us again in due course. Regards, Matthew @ Pediwear

Posted 9 years ago

“Thank you to Stephen in support who helped me get the right size by taking the time to help me compare different boots over the phone! Awesome service and I didn't have to return for a different size! Thank you!”

Helpful Report

Posted 9 years ago

Thanks for your comments and I will pass on your remarks to Stephen, who is very knowledgeable. We do try to give good pre-purchase sizing advice, but it's complicated by different foot types and of course shoe last types. We're delighted that you're happy and I will pass on your comments to Stephen. Regards Matthew @ Pediwear

Posted 9 years ago

“Excellent service as always. I've lived in the U.S. for 18 years; I love it that my shoes are still sent (with a friendly note) from Yorkshire! I'm so pleased I can get the Loake suede brogue with a dainite sole now. Expect to hear from me once or twice a year!”

Helpful Report

Posted 9 years ago

Hello, we're delighted to be of service to a Yorkshireman abroad. Loakes with the dainite sole are very popular and durable, and the suede brogue was a good choice. We look forward to dealing with you again and we're very glad you like the Loakes. Regards Matthew @ Pediwear

Posted 9 years ago

“I ordered a pair of slippers and it took almost a week before they were shipped. I had to call them to make sure that they would arrive in time before christmas. The service was good and I realize that the staff was very busy, but I think that 7 days is too long to wait for an order to get shipped.”

Helpful Report

Posted 9 years ago

Thank you for your review - we are sorry to hear that you were not satisfied with the delivery time for your order. Thank you for letting us know that otherwise the service was good. I checked your order and the delivery date and see that it was delivered within 9 working days from the day you ordered it to your address in Denmark. I note that we advised you by email the day after your order that we would deliver your order within 12 working days. Whilst we appreciate it is frustrating for customers when deliveries take longer at busier times, I hope you will appreciate that we provided prompt accurate information. It is possible that your item was not in stock and had to be ordered in - at this time of year these slippers sell quickly and we frequently have to replenish stock. I hope this episode will not put you off ordering again - we also provide prompt response to emails should you have any concerns in future. Kind Regards Mike Small Shoes International.

Posted 9 years ago

“David is good man”

Helpful Report

Posted 9 years ago

Hello and thanks for your feedback. My colleague David is indeed good and works very hard to keep customers advised and informed. We're very glad you've mentioned him and I'll pass the compliment on to him. Best regards, Matthew @ Pediwear

Posted 9 years ago

“A pleasure to do business with their communication was terrific !!!!!!!!!! Will definitely recommend to others And thanks for the purchase”

Helpful Report

Posted 9 years ago

Many thanks for your review and for your business. We are very glad you're happy with our service and we look forward to seeing you again if you should need quality footwear in the future. Best regards, Matthew @ Pediwear

Posted 9 years ago

“good service”

Helpful Report

Posted 9 years ago

Hello, We appreciate your feedback, which we hope will encourage prospective customers to use our services. We're pleased that you had a good experience shopping with us and we look forward to seeing you again in the near future. Regards, Matthew @ Pediwear

Posted 9 years ago

“Helpful staff and excellent service.”

Helpful Report

Posted 9 years ago

Dear Customer, Many thanks for your comments, which we hope will encourage potential customers to use our services. We're glad that the shopping experience proceeded smoothly and we hope that you will shop with us again in due course. Regards, Matthew @ Pediwear

Posted 9 years ago

“All was perfect. Thank you”

Helpful Report

Posted 9 years ago

Hello, We greatly appreciate your feedback, which we hope will encourage potential customers to use our services. We're pleased that your transaction proceeded smoothly and we look forward to seeing you again in the future. Regards, Matthew @ Pediwear

Posted 9 years ago

“Quality shoes at a good price as well as quality customer service. Highly recommended.”

Helpful Report

Posted 9 years ago

Dear Customer, Thanks for your feedback, which we hope will encourage prospective customers to use our services. We're glad that the shopping experience proceeded smoothly and we hope to deal with you again in due course. Regards, Matthew @ Pediwear

Posted 9 years ago

“Customer service and responsiveness is some of the best I've ever experienced in online shopping. Responses are polite, professional and fast. A refreshing change. And when a problem occurs (due to something out of Pediwear's control) they make it right, no questions asked. Will continue to do business with this class company.”

Helpful Report

Posted 9 years ago

Hello and thanks so much for your kind comments. We are very glad indeed that you're happy with us and we look forward to seeing you again when you need some more high-quality shoes. Regards, Matthew @ Pediwear

Posted 9 years ago

“Very good communication from the sales team. Quick response when messaged and helpful advice was given. The item was delivered fast and in perfect condition. As described on the website. Would highly recommend!”

Helpful Report

Posted 9 years ago

Hi and thanks so much for your feedback. We're very glad you're happy with our communication - swift and effective communication is something we focus on in particular. Regards, Matthew @ Pediwear

Posted 9 years ago

“Excellent slippers which lasts for a long time even when they get old and I wear them outside, popping from house to garage or taking the bins out. I will always buy from pediwear as they are very prompt with my order and get it right....well worth the money.”

Helpful Report

Posted 9 years ago

Hello and thanks for your feedback. We're really glad that you're happy with us! Regards, Matthew @ Pediwear

Posted 9 years ago

“The holdall arrived well packaged and was exactly as it had appeared on your website. The only thing I would say is that it took a long time for you to despatch the holdall after I had ordered it on-line. I had an email to confirm the order and then nothing for ages. It was only after my husband phoned to find out what was happening with our order that it was actually despatched. I think somehow in your systems it had got lost?! All was well in the end though and it arrived in time for Christmas (it was a present for my son).”

Helpful Report

Posted 9 years ago

Hello, we're sorry that this took a long time to arrive. It's possible that we had to obtain stock from the supplier, but if this had been the case you should have been informed by us. In any event, I'm very glad that the item arrived in time for Christmas and I hope your son is happy with it. Regards, Matthew @ Pediwear

Posted 9 years ago

“Quality products and great service. For me, it's Pediwear's communication and attention to detail that make the difference.”

Helpful Report

Posted 9 years ago

Thanks for your feedback! We are very happy you appreciate our communication - it's one of the things we especially focus on. We're delighted you're happy with your purchase. Regards, Matthew @ Pediwear

Posted 9 years ago

“Greetings from Hong Kong! This is the first time I shop at Pediwear. I am amazed by their sincere attitude and excellent customer services. Because of some reasons, I have had to alter my order. The staff responded to my enquiry promptly and offered me assistance. So that I could purchase my favourite product during the sale period. Thank you and I would love to purchase shoes from Pediwear again.”

Helpful Report

Posted 9 years ago

Dear Customer, Thanks for your comments, which will help prospective customers make a decision on whether to use our services. We're very pleased that your transaction proceeded smoothly and we look forward to seeing you again in the near future. Regards, Matthew @ Shoes International

Posted 9 years ago

“The shoes were delivered to me (Singapore) in fairly quick time in excellent and safe packaging. I had no problems with the sizing so I do not know how to size exchange is like, but if it's anything like the original delivery then I have no complaints. Good price and good service, will definitely buy again!”

Helpful Report

Posted 9 years ago

Hello and thanks for taking time to leave a review. We appreciate it. We're very happy you're satisfied and we hope we will see you again! Best regards, Matthew @ Pediwear

Posted 9 years ago

“Good products; great service; website is not as user friendly as others - needs improvement for use on all platforms,”

Helpful Report

Posted 9 years ago

Hello, thanks for you review and specifically the comments on the website. We're in agreement on the need for our site to perform well on mobile/tablet devices as well as more traditional machines, and are looking into improvements in this area in the medium future. Best regards, Matthew @ Pediwear

Posted 9 years ago

“Slower delivery than normal due to the order being made at Xmas time, but they were very helpful in ensuring my order would be delivered as soon as possible; the personal touch still counts. I've used them twice and will continue to do so.”

Helpful Report

Posted 9 years ago

Hello, thanks for understanding that Christmas does slow down deliveries. We're glad you're happy and appreciate the feedback. We hope to see you again and you're always welcome to contact us regarding sizing, or any other, queries you may have while considering a purchase. Best regards, Matthew @ Pediwear

Posted 9 years ago

Pediwear is rated 4.9 based on 6,533 reviews