Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, great shoes, great price and the bonus of a couple of free gifts too - thanks!”

Helpful Report

Posted 9 years ago

Dear Customer, thanks so much for taking the time to provide feedback for us. We are glad you're happy with your footwear and free gifts and we hope to see you again. Regards, Matthew

Posted 9 years ago

“Very happy with purchase thankyou”

Helpful Report

Posted 9 years ago

Hello, and thanks for reviewing us. We're very grateful for the feedback and we are glad you're happy, regards Matthew

Posted 9 years ago

“The Pediwear employs professionals .Order processing and packaging no claims .Very handy website of the company .Will be your client again.”

Helpful Report

Posted 9 years ago

Thanks for reviewing us and for your kind comments. We appreciate the feedback and we're very glad you're happy with us. Regards, Matthew

Posted 9 years ago

“This is a fantastic service, which I have used many times. Products are first class and prices are extremely competitive. The discount applied on all subsequent orders of the same make of shoes and boots means you are really getting a bargain.”

Helpful Report

Posted 9 years ago

Thanks for taking the time to review us. We're very glad you are happy with our service and we're delighted that you've chosen to be a repeat customer. Regards, Matthew

Posted 9 years ago

“I have recently purchased a Pair of Loake, McDowell Black. I ordered a pair in a 7.5uk fitting and unfortunately were too small and I had to return them for a 1/2 size up. The down side is the additional postage cost at returning them and you charging an additional fee too ship them out again. This does make the purchase extremely expensive and that I live in Australia. I do always ask, via email, before purchasing, if the shoe that I am looking at acquiring to match the size of my previous purchase. This last purchase was costly and I feel that the 1/2 size difference was extreme. I have bought several shoes from you in the past and generally has been very good. Need to look at a way to minimise this expense. I would suggest with clients who have purchased shoes from you previously and ask you the question - Am I buying the right shoe size based on my last purchase? Would it be so hard to measure the previous purchase to the new potential purchase? - I know that there may be some variables such as last forms and width sizes, but saying that, it wouldn't be that hard to measure from a previous purchase to the new potential purchase. Very good overall, however a little more effort would go a long way. We all strive for perfection!!!”

Helpful Report

Posted 9 years ago

Dear Customer Thank you for your review and feedback - and for the 5 stars despite your concerns. I note your points and understand your frustration. We frequently discuss sizing with customers on Live Chat or email - but I think that even if we had done this in your case we would have ended up sending you the same size 7.5 in the first instance. The the shoe you bought is made on a longstanding last of Loake's and is generally considered to fit true to size - and given that you have bought size 7.5 on other true to size lasts previously we would have been as confident as is possible that sending the 7.5 would have been the correct thing to do. Unfortunately, as you have discovered, there is no sure way to ensure a shoe fits other than trying it on. I do think you were particularly unlucky - and I really do not think we could have anticipated the difficulty you experienced with fitting. We hope this issue will not affect your confidence in buying online - and please do contact Stephen or David via live chat to discuss your fitting before you buy.

Posted 9 years ago

“Not as fast as the previous order, but pretty good for an international delivery. Arrived well packed and safe.”

Helpful Report

Posted 9 years ago

Thanks for your review. We appreciate your custom and hope to deal with you again. Regards Matthew

Posted 9 years ago

“Great product and service as usual - the handwritten note was a great old school touch!”

Helpful Report

Posted 9 years ago

Thanks for your review. Feedback like this helps those potential customers who are undecided if they want to use our services to determine if they want to deal with us. It's appreciated. We're glad you liked the handwritten note! :)

Posted 9 years ago

“Best service and shoes ever ! Will buy my next pair of ***** when I have saved up my pennies :)”

Helpful Report

Posted 9 years ago

“Very professional service. Shoes arrived quickly and were very well packaged. I was kept well informed of the parcel's progress as well. The Loake Pimlicos are superb and an excellent fit at a good price. The complementary polish and shoe horn are a nice touch too as is membership of the "Loake Discount Club" for future purchases. Hope to deal with you again.”

Helpful Report

Posted 9 years ago

Thank you for your review. We're glad you like your footwear: Loake are a popular and high-quality brand. We look forward to doing business with you again in future and thanks for shopping with us. Regards Matthew

Posted 9 years ago

“My ordered product was unavailable in the colour and size required. This was advised to me by return email together with the advice that the product was available in my size in a different colour. I ordered both pairs advised as being in stock, and these were received in Brisbane, Australia in approximately 4 days. Overall a totally satisfying shopping experience”

Helpful Report

Posted 9 years ago

Dear Sir, thanks for your review, which we greatly appreciate. We're proud to offer a quality service and are delighted when we receive feedback like this. Regards Matthew

Posted 9 years ago

“Great shoes at a very competitive price. The customer service I received given the item I ordered was out of stock was first class - I received regular updates without needing to ask for them, was offered my money back if I could not wait, and my expectations were exceeded in the end on the delivery date.”

Helpful Report

Posted 9 years ago

Thanks for your review. We're proud to provide a high-quality service and are very glad that your expectations were exceeded. Your review will help potential customers decide whether they want to use our services, and is much-appreciated. Regards Matthew

Posted 9 years ago

“Bought from Pediwear for the first time. Did not know what to expect. My overall experience was very good. Got some freebies, don't know if its they do this for every order but it was a very nice gesture. I received prompt service and was over all very satisfied.”

Helpful Report

Posted 9 years ago

Hello and please accept our thanks for leaving a review. We hope you will shop with us again. Best regards Matthew

Posted 9 years ago

“Excellent range and pricing, fast delivery to Australia and friendly, efficient service always. I have been a repeat customer for over 5 years now and have always been delighted - Thank you Pediwear.”

Helpful Report

Posted 9 years ago

Thanks for leaving a review for us! We're delighted to have been of service and hope to see you again. Regards Matthew

Posted 9 years ago

“Ausgezeichneter Service, schnelle Lieferung! Herzlichen Dank!”

Helpful Report

Posted 9 years ago

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit unserem Service zufrieden sind.

Posted 9 years ago

“Outstanding service and products. This was my second purchase of shoes for delivery in the USA - professional correspondence and follow-through until I received my shoes. I emailed a question and received a rapid response. Would not hesitate to shop with Pediwear again. Highly recommended - first rate service that you definitely don't see these days. Well done Pediwear!”

Helpful Report

Posted 9 years ago

Dear Sir, thanks very much for your review, which we appreciate greatly. We're pleased to offer a quality service and glad that you enjoyed your experience shopping with us. We look forward to doing business with you again and thanks once more for shopping with us. Regards Matthew

Posted 9 years ago

“Order received on time and in good condition, everything I expected. My Timberlands are great. Good service and dealing with you is a pleasure. Thank you.”

Helpful Report

Posted 9 years ago

Thanks so much for your review. This will help potential customers decide whether to use our services or not and we're very grateful for the feedback. Regards Matthew

Posted 9 years ago

“Wonderful company. Brilliant range of shoes and accessories. In addition to my Alfred Sargent shoes, I received a free pair of Alfred Sargent lasted shoe trees (RRP £79- what a great deal!), a free tin of Grenson shoe polish and a shoe horn. The order arrived very quickly. The box was only wrapped in brown paper, and I think this should have had bubblewrap or some form of extra protection. However, there was no damage to the box or to the shoes, so this is simply an observation rather than a criticism- you never know how careful the people handling your package en route will be. In addition to the free gifts, I now qualify for a discount on future purchases of Alfred Sargent shoes and on luggage. You'll be hard pushed to find service this good on other websites, but that doesn't matter as Pediwear are already doing it. Will certainly use Pediwear again in future. Five stars all the way!”

Helpful Report

Posted 9 years ago

Hello and thanks so much for your review. We do actually place packages sent abroad in additional cardboard layers but tend not to with UK packages, and haven't had any real problems so far (though, as always, we would amend our policies if necessary). We're very glad indeed that you're happy with our products and service and look forward to seeing you again. Regards Matthew

Posted 9 years ago

“Excellent service, ordered Tuesday evening delivered Friday morning. Great quality shoes. Will definitely use again. Wish I'd known about the 20% off for Black Friday, on Tuesday when I ordered!”

Helpful Report

Posted 9 years ago

Thanks for reviewing us. We're happy to provide you with great quality shoes.

Posted 9 years ago

“Excellent fast courteous service and delivery”

Helpful Report

Posted 9 years ago

Thank for reviewing us. We hope your footwear gives you years of good wear!

Posted 9 years ago

“Competitive prices, cheap or free postage, great range and reliable fast delivery”

Helpful Report

Posted 9 years ago

Thanks for your review. We're happy that you're happy with us!

Posted 9 years ago

Pediwear is rated 4.9 based on 6,533 reviews