Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My interaction with Pediwear was quite positive. My merchandise arrived in good shape. It was well packaged for the trip across the Atlantic. The only thing I did not like was it was hard to track my order and it took quite some time. These are things however that I do not think Pediwear can really control.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for taking the time to review your shopping experience with us. We are delighted to hear that you were happy with the customer service you received. We really appreciate your feedback with regards to the tracking updates. This is an area that while out of our immediate control we are always striving to improve. We listen to our customers and constantly look for better, quicker and closer tracked methods of despatch. I trust you will shop with us again and we will work hard to make your next visit a five star experience. Warmest Regards Adele Pediwear

Posted 9 years ago

“I'm very pleased with them and I will definitely be buying my next pair of shoes from them”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for taking the time to review your recent shopping experience with us. We are delighted to hear that you were happy with the customer service you received. We look forward to helping you with any future footwear needs that you may have. Warmest Regards Adele Pediwear

Posted 9 years ago

“Excellent service and quick delivery of a great product - many thanks.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your very kind review. We appreciate your time and feedback. We are delighted that you were happy with your whole shopping experience with us and trust that you will shop with us again. We look forward to welcoming you back. :) Warmest Regards Adele Pediwear

Posted 9 years ago

“I've been a customer for about five years now, after reading several recommendations on the Fedora Lounge website, a website dedicated to, not only headwear, but classic clothes, accessories etc. I live in the U.S. and I don't know of any place that has the product line that Pediwear has, nor the high level of customer service...I'm not at all certain it exists over here any longer, I'm certain the craftsmanship and styling of English shoemaking does not. Take it from me; treating oneself or a family member to a pair of handmade suede shoes, or brogue boots that will last a lifetime, is something every man should experience once.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for taking the time to write such a wonderful review of our customer service. We are delighted to hear that you are a loyal customer and we owe a debt of gratitude to the fedora lounge for pointing you in our direction. We really appreciate your recommendations and your feedback because it offers an invaluable outsiders insight to potential customers. We do know that many of our shoes & boots are a considered purchase and sometimes it does take a leap of faith to invest your hard earned cash in an unknown company. Thanks to our loyal and devoted customers who are willing to take a little time and give an honest review, it gives hesitant shoppers the courage to trust us. And as you know we will take good care of them. :) We look forward to welcoming you back when you are ready to treat yourself or someone you love. Warmest Regards Adele

Posted 9 years ago

“Outstanding service. Would recommend.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for taking the time to review our customer services. We are delighted to hear that you were happy with the service you received and we appreciate your recommendation. We look forward to welcoming you back to shop with us again. Warmest Regards Adele Pediwear

Posted 9 years ago

“Pediwear once again gave perfect customer service and prompt delivery of top quality footwear. Substantial loyalty discount offered on Loakes shoes together with free wooden shoe trees. Personal handwritten note included in the well packed parcel offering help if I was unsatisfied in any way. I would thoroughly recommend this retailer to anyone looking for a traditional shopping experience amongst the usually bland interface of online purchasing.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your wonderful review. We are genuinely delighted to hear your comments. The customer service that you described is exactly what we strive to provide. Your time and feedback is much appreciated because it helps us to identify the little touches that are important to you, so in the ongoing effort to improve our services, we remember what needs to remain the same. Warmest Regards Adele Pediwear

Posted 9 years ago

“Well priced; easy processing, delivered on time and well packaged. Very good post-purchase support. Highly recommended.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you very much for taking the time to leave a review and for all the nice things you said about us! We are delighted to hear you were happy with your whole shopping experience with us. We are especially grateful for your compliments on our aftercare service as this is an area that is not often mentioned in our reviews. Warmest Regards Adele Pediwear

Posted 9 years ago

“Good communication and efficient service.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for taking the time to leave a review on our site We are pleased to hear that you were happy with the customer service you received while shopping with us. We look forward to welcoming you back. Warmest Regards Adele Pediwear

Posted 9 years ago

“Placed 2 orders, Barker shoes, delivery was delayed but once arrived they were fine, Barker belt, delivery was rapid. Would use again in the future.”

Helpful Report

Posted 9 years ago

Dear Customer Thank you for your review - we are pleased to hear that you are happy with the products - we are also very pleased to hear that you would consider using our services again. However the fact that you have only considered us worthy of 3 stars is concerning - we want everybody to have a five star experience. I looked into your order and I see that the day after we received your order we notified you that the product was not perfect. Rather than send this to you we would order a new pair from the factory. We were then able to despatch the replacement pair within 2 weeks of receiving your order - as it was not immediately available from the factory. We are sorry that the first pair was not perfect and that a delay resulted, we understand that such delays are frustrating. However, we do hope you will appreciate that we did all we could to rectify the matter as soon as it was discovered. We look forward to being of service again - next time we will be determined to get 5 stars! Kind Regards Mike Small Pediwear

Posted 9 years ago

“I ordered shoes from several online retailers in UK, it turned out that Pediwear is the best among them all, will definitely place more orders in future.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your very kind review. We are flattered and delighted that you consider us to be among the best online retailers. We are also very pleased to hear that you will be shopping with us again in the future. We look forward to welcoming you back. And if you need any help or advice in the meantime, please ask. Warmest Regards Adele Pediwear

Posted 9 years ago

“Fast delivery to Paris . thanks to Pediwear team .”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your kind Review, we appreciate your time and feedback. We are delighted to hear that your shoes arrived quickly and that you are happy with them. We look forward to welcoming you back in the near future and if you need any help or advice on shoes, fitting or availability, we will be more than happy to help. Warmest Regards Adele Pediwear

Posted 9 years ago

Author didn't leave any comments.

Helpful Report

Posted 9 years ago

“Absolutely fabulous service and quick delivery of my online order. Particularly pleased with the personalised email updates on progress of my order. Will definitely use again.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your lovely review. We are delighted to hear how happy you are with our customer service. We do know that there is an element of risk when we advertise items that are not immediately available but this is why we rate communication and regular updates so high on our priorities. It is lovely to get feedback that it is working and that our customers will come back and shop with us again. We look forward to welcoming you on your next shopping trip. Warmest Regards Adele Pediwear

Posted 9 years ago

“Excellent service and delivery, well done. I am a Loake customer! And devotee.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for taking the time to leave a review on our customer service. We are delighted that you were happy with your shopping experience and that you are a loyal and devoted Loake wearer. May I say Sir, that you have excellent taste. :) We look forward to welcoming you back for future footwear needs! Warmest Regards Adele Pediwear

Posted 9 years ago

“Pediwear have a great system that has created my multi-year loyalty. Love the products, prices, mix of care between the web account and the phone/email. Thank you. Now please do suits and clothes :)”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your lovely review of our customer service. It is always wonderful to hear from our loyal customers as well as our new customers. We are delighted to hear that you are always happy with the way you are looked after and we look forward to helping you again in the future. While we would love to branch out into suits and clothes, and maybe one day we will, for now we are concentrating on perfecting the art of selling footwear!! :o) Warmest Regards Adele Pediwear

Posted 9 years ago

“pediwear can up the game over her competitors by offering a kind of point system for their returning customers. i had written and asked if there are any little gifts that they could have thrown in complimentary but it was never addressed at all. it may not be something big at all, the saying "little thoughts count a big deal" will go a long way for returning customers like myself. happy with the product and overall service though, the person who responded to my email queries was fast.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your very kind review. We are pleased to hear that you were happy with our customer service but sorry to hear that you felt your suggestions weren't address and responded to. We do appreciate your feedback and as we are growing and evolving, customers thoughts and suggestions are taken very seriously. In response to your advice to offer a loyalty scheme and complimentary gifts. Where manufacturers allow we offer a loyalty club, so subsequent purchases of the same brand are discounted. We also offer free gifts for orders over a certain value but if these are international orders there is an "opt in" facility. This is because the shoe trees add substantial weight to the parcel so add additional postage costs to the customer. Thank you for your time and understanding Warmest Regards Adele Pediwear

Posted 9 years ago

“out of stock and took ages to get it in. When they did, i got the pair in under a week from UK to Australia. Perfect, with bonuses too, Good seller.”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your very kind Review. I am so sorry to hear that there was a long delay obtaining your new shoes but I am delighted to hear that they were worth the wait. Its great news that they arrived so quickly and you were happy with your free gifts. We really do appreciate your feedback. We are always looking at ways to improve our service and avoiding lengthy delays is a priority. We look forward to welcoming you back in the future but in the meantime if you ever need us to check availability of a style before you place an order, please just ask. Warmest Regards Adele Pediwear

Posted 9 years ago

“Terrific experience! Pediware is one of the shining examples of smooth, great value-for-money and efficient online commerce operations! Highly recommended.”

Helpful Report

Posted 9 years ago

Dear Customer, What a wonderful review!! Thank you. We really appreciate your kind words and your high recommendations. Your support is invaluable to us because in a competitive market it gives future customers confidence in us and allows us to improve our service for customers old and new. We look forward to welcoming you back. Warmest Regards Adele Pediwear

Posted 9 years ago

“Superb friendly service. Parcels arrive beautifully wrapped. Top jobs guys. Keep it up”

Helpful Report

Posted 9 years ago

Dear Customer, Thank you for your lovely review. We are delighted to hear that you were happy with the service you received. Your kind feedback will allow us to "keep up the top job" because it helps us to identify areas we can improve. But, maybe more importantly, it keeps us informed of the little touches that are important to our customers and ensures we don't change those. :) We look forward to welcoming you back in the future. Warmest Regards Adele Pediwear

Posted 9 years ago

“Superb friendly service. Parcels arrive beautifully wrapped. Top jobs guys. Keep it up”

Helpful Report

Posted 9 years ago

Dear James. Thank you once again. :) Warmer regards Adele Pediwear

Posted 9 years ago

Pediwear is rated 4.9 based on 6,533 reviews