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Pediwear Reviews

4.9 Rating 6,533 Reviews
72 %
of reviewers recommend Pediwear
Company Reviews Product Reviews
589
 Metrics Info
4.9
Based on 6,533 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pediwear Reviews

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Swift replies in case of any questions. Short delivery time. Great product.”
Helpful Report
Posted 8 years ago
Mr K
Verified Buyer
“VERY VERY Good!”
Helpful Report
Posted 8 years ago
Mrs F
Verified Buyer
“efficient speedy service with a personal touch. will definitely shop with Pediwear again.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Great quality shoes at competitive prices. Have faith that if something isn't right, you'll sort it for me.”
Helpful Report
Posted 8 years ago
Ms E
Verified Buyer
“The shoes arrived very nicely wrapped and in great condition. Service was prompt and responsive. IT was my first time using Pediwear and I think I will be a repeat customer.”
Helpful Report
Posted 8 years ago
Mr K
Verified Buyer
“Good evening! Recently, I bought shoes, which I am very happy, thank you !! Very easy to use website, thank you !!Some models are not available, but I want to buy))). I will wait for the chance! Thank you for the excellent work !!”
Pediwear 5 star review on 31st January 2017
Helpful Report
Posted 8 years ago
Dear Customer Thank you very much for the kind review and your photograph. We look forward to being of service again soon. Regards Mike Small Pediwear
Posted 8 years ago
Mr G
Verified Buyer
“I received my shoes the time you said I would and in excellent condition thank you”
Helpful Report
Posted 8 years ago
Mr T
Verified Buyer
“Ordered a pair of Loake Pimlico suede chukkas recently when they had their Black Friday promotion. The staff handled all my questions with the utmost professionalism and thoughtfulness. I am very pleased with my purchase!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“excellent services…”
Helpful Report
Posted 8 years ago
Mr Jean M
Verified Buyer
“First good price, second very good contact by e-mail, third I ordered 2 pair of shoes to test the size and the money back has been very quick thanks a lot”
Helpful Report
Posted 8 years ago
Mr D
Verified Buyer
“Great online purchasing experience always with Pediwear. Have purchased many times over the years online from them. Customer service is always prompt and delivery fast.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Quality and classic shoes”
Helpful Report
Posted 8 years ago
Mr W
Verified Buyer
“Shoes arrived quickly and in good condition.”
Helpful Report
Posted 8 years ago
Mr F
Verified Buyer
“Great shoes delivered on time”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“All items arrived in perfect condition”
Helpful Report
Posted 8 years ago
Mr P
Verified Buyer
“Great price and good service to the Netherlands.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Worst customer service ever”
Helpful Report
Posted 8 years ago
I note with regret your review - I am very sorry to hear how unhappy you are with regards to this matter. Customer satisfaction is very important to us and we endeavour to exceed expectations whenever possible. I think there were some areas we could have done better with your order - though I have to confess that I cannot find evidence of 'the worst customer service ever'. I note that on the 1st of December we sent you an email advising you your order would take up to 12 working days. We were extraordinarily busy at this time – we found ourselves unable to meet the delivery times we advised in the days following your order. Some of this was due to being extra busy, but we also experienced unexpected staff absence from key personnel. It is very difficult for a small business to adapt to such unexpected staff issues. However, I note that at 12 working days we despatched your order with a revised delivery date. I accept it would have been better if we had given you a more accurate delivery date. We know how important accurate delivery dates are to customers, so please do accept our apologies that this part of your experience was not up to our usual high standards. With regard to the shoe tree, as we advised, our own records show that the shoe tree was included – we have to weigh all our parcels and the weight shown for your parcel indicates that shoe trees must have been present at despatch. I would note that we have offered to replace the shoe trees without any question - partly in view of delays with your order we decided against investigating the matter. We find it difficult to understand that you should retain such a low opinion of us given how this matter was dealt with. With regard to your reasons for returning the shoes it is our firm belief that they are not faulty - but whilst we do not think that these shoes warranted return we have accepted them and offered to replace them without charging for outgoing shipping. Again, I find it puzzling that our customer service should be rated so low on this basis. I hope you will accept our apologies regarding the initial delays and perhaps you might reconsider our position in relation to the return. We hope to hear from you regarding the replacement. Regards Mike Small Pediwear
Posted 8 years ago
Mr M
Verified Buyer
“Pediwear always pleases me with great shoes. Delivery is a little late because of the end of the year, but very satisfied with the quality and price. I will also use Pediwear next time.”
Helpful Report
Posted 8 years ago
Mr L
Verified Buyer
“I bought a pair of Grenson but was charged incorrectly. They did not applied the right amount on my credit card. They managed it quick, but I was a little disappointed at first... The service is globally very responsive. The package is well taken care and arrived without any damage.”
Helpful Report
Posted 8 years ago
Dear Customer Thank you for your review, and for your positive comments, despite the issue with charging. We are very sorry about the mistake, which occurred because the price of your order changed. I am pleased to hear the issue was dealt with promptly. We hope we can be of service again. Regards Mike Small Pediwear Shoes
Posted 8 years ago
Anonymous
Verified Buyer
“Great pair of Locke boots delivered on time and at a very competitive price. Been using Pediwear for my shoe wear for over 10 years. Awesome!”
Helpful Report
Posted 8 years ago
Pediwear is rated 4.9 based on 6,533 reviews
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