Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stephen has been very helpful and patient. I am a newbie into the world of handmade shoes and have called upon his knowledge and expertise to help guide me through the process. I have found the prices, shipping and service to be efficient and Pediwear are now my "go to" for all things shoe related.”

Helpful Report

Posted 10 years ago

“Having never dealt with Pediwear before I was a little nervous about spending over £200 on a couple of items but in reality there was no need. Excellent service, products arrived in good time and in pristine condition. Well done Pediwear.”

Helpful Report

Posted 10 years ago

Dear Mr Simpson, Thank you for your kind review. I am so pleased to hear that your faith in us was rewarded. We appreciate that many of our shoes are a considered purchase and you need to feel confident when trusting your money to a company. We always keep this in mind and even if your shoes are unavailable we will keep you updated and always keep your option open to cancel your order. And we don't take your money until the shoes are ready to be dispatched. We hope you will consider us for future purchases as we look forward to welcoming you back in the future. Warmest Regards Adele Pediwear

Posted 10 years ago

“A few additional photos for each article would be nice.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave a review on our site. We appreciate your time and feedback. We have noted your request for more images of the shoes. This is an improvement we are already looking into and hopefully soon, will be able to give you an all around impression of the footwear. Warmest Regards Adele Pediwear

Posted 10 years ago

“Pediwear completely gets how customer service works . I've ordered from them twice and got my Loakes within 5 days and I'm in the USA . Very helpful with all my enquiries as well . I would definitely order from them again without any reservations .”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We are delighted to hear that you are happy with the service you have received and have had positive shopping experiences on both occasions. We look forward to welcoming you back in the future and trust we will continue to impress you. Warmest Regards Adele Pediwear

Posted 10 years ago

“Great service and great shoes!”

Helpful Report

Posted 10 years ago

Dear Mr Jenkins, Thank you for taking the time to leave a review on our site. We are delighted to hear that you were happy with the service and your purchase. I trust you will consider us for future purchases. We look forward to welcoming you back. Warmest Regards Adele Pediwear

Posted 10 years ago

“I ordered a Tilley hat. The hat was on offer at a great price (I shopped around), the detail / pictures were good and check out very simple. The hat was quickly delivered and very well packed with some nice discount offers off further shopping.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind review, We appreciate your time and feedback. We are delighted to hear you are happy with your new hat. May you have many years of happy, comfortable and trouble-free wear from it. We look forward to welcoming you back again in the future. Warmest Regards Adele Pediwear

Posted 10 years ago

“Envoi légèrement retardé du fait des soldes mais cirage et brosse offerts dans le colis pour se faire pardonner, ce qui est fait !”

Helpful Report

Posted 10 years ago

Dear Customer. Merci pour votre temps et évaluations I am sorry to hear your order was a little delayed but pleased that you had a positive shopping experience overall. I trust you will consider shopping with us again. Warmest Regards Adele Pediwear

Posted 10 years ago

“Very friendly and honest business. Could have quicker order turnaround. Still, well priced and great range of shoes”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind Review. We do appreciate your time and feedback. We have heard your comments and are always looking for ways to improve your shopping experience. We realise that delays can be frustrating and are already working to minimise them. I trust you will consider shopping with us again in the future. We look forward to welcoming you back and hope to provide you with a 5 star shopping experience. Warmest Regards Adele Pediwear

Posted 10 years ago

“Wonderful shoes and belts, fabulous prices, lightning fast shipping.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us such a kind review. We are delighted to hear you were happy with your purchases. May they give you many years of happy, comfortable and trouble-free wear. We look forward to welcoming you back in the future and trust we will always provide you with 5 star service. Warmest Regards Adele Pediwear

Posted 10 years ago

“Good communication about the approximate wait time on a shoe they had backordered, and appreciated the free socks to make up for it. And of course, the best prices as always. Would recommend to others.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your kind review. We appreciate your time and feedback. I am sorry to hear that your order was delayed but pleased that it all worked out happily in the ends. We are delighted to hear you will be returning to shop with us again and we look forward to welcoming you back. Warmest Regards Adele Pediwear

Posted 10 years ago

“Great products at great price. Shipping and email reply are quite fast. If you know what you want, don't look further.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your Kind Review. We appreciate your time and feedback. We are very pleased to hear you had a positive shopping experience with us. We look forward to welcoming you back. Warmest Regards Adele Pediwear

Posted 10 years ago

“I am very pleased with Pediwear. They communicated well and kept me informed while the shoes were on the way from the factory. They were nicely packed and arrived when promised. They were an excellent value and I will order again.”

Helpful Report

Posted 10 years ago

“At first I received the item in wrong colour, but soon the customer service has provided to dispatching me the right order. Veri kind and efficient.”

Helpful Report

Posted 10 years ago

“Everything as ordered, delivery a bit slow.”

Helpful Report

Posted 10 years ago

Dear Customer Thank you for your review, we are pleased to hear that everything arrived as ordered - and we hope you are enjoying your footwear. We are sorry to hear your goods did not arrive as soon as you had expected. I note that your order was delivered within 5 working days - which is is within our original advised delivery time. We generally despatch goods within one working day - but during the January sale (our busiest period) it can be 2-3 days at the busiest times. We hope this delay did not cause too much inconvenience and we hope we can be of service to you again soon. Kind Regards Mike Small Pediwear

Posted 10 years ago

“Smooth transaction. Good quality boots. Higly recommended !”

Helpful Report

Posted 10 years ago

“I bought a pair of Loake Mallory driving shoes, Shoes for driving were find, I take a 10.5 shoe size, These shoes were labelled 10.5 , but for walking they were loose, had to pack the toes out with tissue. I did email Pediwaer but the answer I got back to not solve my problem. regards Bill Shepherd”

Helpful Report

Posted 10 years ago

Dear Mr Shepherd Thank you for your review. We are always disappointed when we do not receive 5 stars from our customers - customer service is such an important part of our business. I have taken the time to review our correspondence with you to see how we could have done better. We are sorry of course that the shoes you bought do not fit you. Stephen's email to you does such a good job of explaining the issues with loafers and fittings I wont go in to this further here. I should also point out of course that we would have been more than happy to receive the shoes back for a refund before you had worn them - but I am sure you will understand this is not possible once the shoes have been worn. In your email, whilst you certainly mention the problems with the fitting of the 10.5 loafers, and the adaptations you had made, you were actually asking for fitting advice regarding another shoe. Since you had not asked for any further help with regard to the loafers, and you were wearing them - I consider that Stephen's reply was appropriate. I hope you will continue to use our service - Stephen is a fountain of knowledge when it comes to Loake and fitting and we would always advise an email or live chat with him before buying to maximise the chance of a good fit. Regards Mike Small

Posted 10 years ago

“As a US customer, I have repeatedly marveled at the favorable prices, even with shipping compared with US prices for the same shoes or leather goods. Savings can sometimes be as much as 40 percent. Of course this means you had better know your fitting in a particular brand. My orders have always been filled promptly and items received in about a week after they were dispatched.”

Helpful Report

Posted 10 years ago

“This company provided an excellent after service and kept me up to date with my order, Excellent stuff!!!”

Helpful Report

Posted 10 years ago

“I ordered the wrong size.....my fault. Am waiting for the new pair. But delightful service so far.”

Helpful Report

Posted 10 years ago

“Superb quality shoes, excellent customer service. I'll be a customer for years to come. Thanks a lot. BH Madison, WI USA”

Helpful Report

Posted 10 years ago

Pediwear is rated 4.9 based on 6,533 reviews