Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,533 Reviews

72 %

of reviewers recommend Pediwear

4.9

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear:

The finest in men's footwear, online since 1999 and in our retail shop since 1976.

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr C

Pediwear 5 star review on 25th October 2022

Mr N

Pediwear 5 star review on 12th September 2022

Mr A

Pediwear 5 star review on 17th August 2022

Mr R

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item out of stock but good information and delivery as advised.”

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Posted 6 years ago

“Great customer service, good prices, & fast delivery to the USA.”

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Posted 6 years ago

“Great selection and fast delivery.”

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Posted 6 years ago

“Very good service. Thank you very much. +++++”

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Posted 6 years ago

“Good service, very good shoes.”

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Posted 6 years ago

“Swift delivery. They added shoe cream and a shoehorn as a gift, which is nice. The shoes came with free shoe trees, impressive gesture, although they seem to be a size to small and don't fill up the body of the shoe enough imho. The website is great as it mentions all details such as country of origin, welting method, etc. Obviously run by people who are passionate about shoes. It was my first purchase and they turned me into a fan.”

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Posted 6 years ago

“Staff helpful and knowledgeable - service could not have been better”

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Posted 6 years ago

“Customer service amazing”

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Posted 6 years ago

“The goods are delivered quickly. Very happy with the staff work! Thank you!”

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Posted 6 years ago

“Received my order very fast. Perfect!”

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Posted 6 years ago

“promptness, speed of delivery, communication”

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Posted 6 years ago

“A very fast service and a perfect shipment at atractive prices. with a welcome gift. Really very good.”

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Posted 6 years ago

“I ordered a pair of sandals that are very hard to find in Canada. Ordering was easy, and there is a great system to inform customers about the order and shipping status. My sandals arrived quickly, no hassle and were exactly as expected!”

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Posted 6 years ago

“Prompt, attentive, professional.”

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Posted 6 years ago

“I ordered some shoes from Pediwear and the delivery of them was good, the shoes were not the right fit so I returned them. Which was a good and easy process. No problems, I thought. I heard nothing from Pediwear about the return so I emailed them to find out about my refund. It was then that I was told that the shoes showed signs of wear so I would only be refunded 80% of my payment. I have ordered lots of shoes from the internet previously, having returned a few due to them not being right for various reasons. This is the only time that a provider has stated that trying a pair of shoes on results in signs of wear. I literally tried them on for a couple of minutes indoors so I was shocked at the companies reply. I obviously challenged this but I was referred to their T&Cs and was evident it was their final stance. The company were polite in all the correspondence, just a very strange stance. Unless you know you are going to definitely keep the shoes you order, I wouldn't take the risk of losing 20% of your purchase if you have to return.”

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Posted 6 years ago

Dear Mr Burgess Thank you for your review. We are always disappointed when we do not meet our customer's expectations and where possible we endeavour to put things right. However, on this occasion, I am struggling to understand how we might achieve this. It is important that we state that we receive a small proportion of returns which we process on a daily basis. The vast majority of our returns are fully refunded - as our customers kindly comply with our requests to avoid creasing the uppers and only wear the shoes on carpeted surfaces. We very clearly state these reasonable conditions in our returns terms and conditions. The shoes you returned were significantly creased on the uppers and scuffed on the soles. We will have to sell the shoes on eBay - because no customer would accept them as a new pair - we have lost significant value on this pair of the shoes because of the way you have treated them. It should be appreciated that we are not actually obliged to accept worn footwear back as a return at all. We could have refused the return with no refund at all. Instead, we offered you a goodwill gesture in the form a partial refund. This is the sort of thing we do at Pediwear because we are passionate about customer service. It is a great pity indeed that this gesture has been met by such a negative review. I hope that this further explanation might bring a better understanding of our processes. Kind Regards Mike Small Pediwear

Posted 6 years ago

“Superb boots, very fair price, quick delivery! Love when Pediwear offers shoes and boots that are specially made for it - unique, high-quality products that are sure to make the customer base happy!”

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Posted 6 years ago

“Everything works smoothly, prices are highly competitive and fast delivery.”

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Posted 6 years ago

“Outstanding customer service throughout the buying process and after. Couldn’t recommend Pediwear highly enough.”

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Posted 6 years ago

“Exceptionally rapid delivery to Australia complemented by constant communication. I return time and time again. Best wishes”

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Posted 6 years ago

“Ordered several sets of Saphir shoe bags. The bags are very durable and fits one pair 9e shoes comfortably in each bag.”

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Posted 6 years ago

Pediwear is rated 4.9 based on 6,533 reviews