Ozparts Uk LTD T/A Pedders Suspension Reviews

Name: Ozparts Uk LTD T/A Pedders Suspension
Address: Ricketts Close, Firs Industrial Estate, Kidderminster, Worcestershire
Rating: 4.88

4.9 Rating 568 Reviews

99 %

of reviewers recommend Ozparts Uk LTD T/A Pedders Suspension

Company Reviews

Metrics

Info

4.9

Based on 568 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01296711044

Email:

info@pedders.co.uk

Location:

Ricketts Close,
Firs Industrial Estate,
Kidderminster
Worcestershire
DY11 7QN

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Ozparts Uk LTD T/A Pedders Suspension 5 star review on 1st July 2024

Tim Watts

Ozparts Uk LTD T/A Pedders Suspension 5 star review on 19th March 2024

Robert Lupton

Ozparts Uk LTD T/A Pedders Suspension 5 star review on 8th May 2023

Paul Braiden

Ozparts Uk LTD T/A Pedders Suspension 5 star review on 14th April 2023

PAUL GORDON

Ozparts Uk LTD T/A Pedders Suspension 5 star review on 17th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service, received on time and suspension is excellent”

Helpful Report

Posted 8 years ago

“Hi had made an order an I have no idea about the status; plus that I had sent an email to fix a mistake about the delivery address and no one had anwsered me. One of the pieces I had ordered was not in stock but nobody has told me about a possible date for the delivery.”

Helpful Report

Posted 8 years ago

Sorry to hear about this. I can confirm we have changed your address details as requested. With regard to the out of stock part, i did reply to your first e-mail, prior to your order, that it was out of stock, but that if you wished to order it would be approx 2 weeks. This e-mail was sent on the 29th March. You subsequently placed an order on the 4th April. Delivery will be approx 2 weeks from the 4th. If you have any further questions, please do get in touch. Roger

Posted 8 years ago

“Like it says on the box NO BULL. Rang up for information regarding self levelling suspension on my Sorento. Very friendly response and knowledgeable information given, explained in full what the conversion kit did, ordered on Friday fitted to car on Tuesday works great. Ride height was returned to normal and didn't break the bank in the process, everything arrived intact and within a one hour delivery slot. Thank You for a great and friendly service Nigel Birchall”

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Posted 8 years ago

“I was very impressed with the service , I would not hesitate to use them again.”

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Posted 8 years ago

“Excellent product and a very easy company to deal with”

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Posted 8 years ago

“Great service and great item for a Subaru Forester SG. I'd fit these even if the SLS suspension wasn't failing.”

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Posted 8 years ago

“The suspension system itself is great, car looks fab and handles better than before and I enjoyed the ride then. The service and communication however leaves room for improvement. I ordered the parts with the knowledge it would be a couple of weeks before they would arrive. Was told a team member would let me know details when I placed my order. 3 weeks later I had to contact them to see where my parts were. They were dispatched shortly after. On arrival I booked my garage to fit them alas on arrival at the garage it became apparent that they had sent 2right hand struts instead of one for each side. This was rectified quickly when my garage contacted them, but still leaves me feeling some what deflated with the service.”

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Posted 8 years ago

“The final result is actually better than expected. The package arrived within the chedule i assumed and there was no difficulties to install them. The car is the right balance and feels now like a new car. So i am a very happy customer and will definetily recommend your services whenever i have a chance.”

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Posted 8 years ago

“Everything was okey. Very glad of it! Thank you! Easy order and fast delivery.”

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Posted 8 years ago

“First rate customer service, bought Monday arrived Tuesday fitted Wednesday and totally transformed the car!! Well recommended”

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Posted 8 years ago

“I ordered a lot over Pedders UK during the last years. Their service and knowledge (even after purchase) are just excellent. Never had a single quality issue over the years! If you are looking for suspension solutions Pedders is the way to go!!”

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Posted 8 years ago

“Brilliant all round. Fast delivery. A1 Service. Looked after by Roger. Subaru Dealer - Ireland”

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Posted 8 years ago

“I was ablt to broke one rear spring on Track Ryder set I bought from Pedders 2.5 years ago. Although warranty was expired, Pedders send me new one 100% on their expense. Even shipping was on their expense although I live in Estona and shipping from UK to here is quite costly. I am really pleased with their products but i´m extra pleased with their customer service. I would (and I already have) to recomend Pedders products to everyone. BR, Indrek”

Helpful Report

Posted 8 years ago

“staff very helpful on the phone, i ordered two coil springs for my terracan , and they arrived next day, haven't fitted them as yet but they look a quality product. excellent service. G Millington.”

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Posted 8 years ago

“Our Company is very happy with your service. We hope our cooperation will maintain that level, which is very satisfying. Best regards Panayiotis Kyriakou AKP AUTOPARTS LTD”

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Posted 8 years ago

“The parts came the next day as promised and have now been fitted to the car and all seems fine. Many thanks.”

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Posted 8 years ago

“So glad I found this company . They could NOT have been MORE helpful. Able to give me more help and information after I had fitted the parts they had supplied. So refreshing to find a helpful , knowledgeable firm with an extremely prompt delivery service . Would not hesitate to recommend to others . Five Stars !!!”

Helpful Report

Posted 8 years ago

“Hi pedders not got round to fitting the shoks yet but delivery was great very quick I need to order the ezefit shoks on Monday because my mechanic wants to fit the front and back suspension at the same time so I will give my full review after the 20th of feb . Thanks again”

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Posted 8 years ago

“Prompt and courteous service .”

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Posted 8 years ago

“I have purchased several times now from Pedders, various suspension parts for my Chrysler 300C. I have found the parts to be of good quality and the service and communication to be first rate! I would recommend them without reservation!”

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Posted 8 years ago

Ozparts Uk LTD T/A Pedders Suspension is rated 4.9 based on 568 reviews