pczone Reviews

Name: pczone
Rating: 4.90

4.9 Rating 393 Reviews

100 %

of reviewers recommend pczone

Company Reviews

Metrics

Info

4.9

Based on 393 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

PCZONE REVIEW Just got my Pc today. I was so happy. Definitely gonna recommend pczone.ie and comeback in the near future with some awesome builds. This is probably the best pc builder in Ireland.

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Phone:

0646617990

Email:

sales@pczone.ie

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pczone 5 star review on 23rd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful prompt and efficient service. Very happy with service provided on ordering my custom built pc. From first contact, PCZone were so accommodating taking all my requests on board and even went out of their way to provide me with the monitor that I wanted. Couldn't recommend enough for product, customer service & delivery service. Will definitely using again.”

Helpful Report

Posted 5 years ago

“This was my first ever desktop and couldn’t be happier with it. I had a basic understanding of what I needed in a custom pc and had a list of parts I thought were appropriate. Dimitri helped me tweak my list to suit my budget and advised on which parts were more suitable to my needs and put together an excellent custom pc. Delivery was less than a week. Dimitri is very helpful and I have no problem in recommending Pc Zone for anyone that is looking for a custom pc.”

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Posted 5 years ago

“Excellent. They couldn't have been more helpful.”

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Posted 5 years ago

“Excellent customer service and incredible quick response time. It has been a pleasure to do business with PCzone”

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Posted 5 years ago

“Prompt Personal responses.. advice on how to maximise my spec v spend.. delivered within a week.. I highly recommend them”

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Posted 5 years ago

“Very satisfied with the computer I got, arrived very quickly and in working condition, able to play top of the range games and with very good graphics. Very happy to have purchased it from pczone. Takes the stress and hassle out of making your own pc and actually enjoy gaming.”

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Posted 5 years ago

“Great service, fast delivery and exactly what I want to buy. Thank you very much.”

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Posted 5 years ago

“Bought a brand new custom PC worth almost €3k, the website is great and easy to use, as promised it was dispatched in 4 business days and was delivered a day later, everything arrived including the empty boxes. The only thing I will say which isn't PCZone's fault... is that Fastway (the shipping provider), their way of delivering something worth €3k is bringing it up to the porch door, trying to open it and simply leaving the package outside without ringing the visible doorbell or knocking... and then the driver forging my signature in his van, just to save 30 seconds on his route... I would not trust them and I'd be happy to pay more as a consumer for another provider with better standards that would provide better service if PCZone gave me the option. But I also recognise that it's not directly the fault of PCZone and everything they are responsible for is top notch and would happily purchase from them again... however I'd be lying if I said I wouldn't be nervous trusting Fastway with another delivery worth anything of value. I've made a complaint to them and am awaiting a response,”

Helpful Report

Posted 5 years ago

“Delivered PC fast and in good condition”

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Posted 5 years ago

“I’m very happy with my pc build”

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Posted 5 years ago

“It was possible to talk to the person who has real influence in building and handling the order. So I was able to make changes to one of the usual specifications. In my case that was getting a larger case and making provision for connecting some existing drives I have. This did not seem to delay the order or to cause any difficulty. Although I know the final system had been tested, when it arrived the graphic card had a defect whereby there were odd lines on the output. I think this is likely to have been caused by transport. I reported this and was able to show what the problem was quickly. Since I have been in IT and programming since the 70s it is refreshing not to be treated like an idiot as can happen when reporting faults to other suppliers. Currently I am awaiting a replacement which I am assured will be with me soon. I recommend PCZone.”

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Posted 5 years ago

“Great and fast service”

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Posted 5 years ago

“Very satisfied with the service, would recommend this site👌”

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Posted 5 years ago

“I have been in the market for a new PC for months but I was very overwhelmed with all the machines that could be purchased and I was really lost. i contacted the lads and I told them what I needed and what software I would be using. They recommended a machine configuration which suited me perfectly. Take the pain out of buying a PC and contact PcZone, they will put you right!”

Helpful Report

Posted 5 years ago

“Very pleased with the purchase of my new computer. Super easy to choose components on site, great price on package, Dimitrij was very helpful and actually upgraded my PSU at no extra cost. Loving the new super quiet PC on my desktop. Highly recommend pczone.ie to anybody on the lookout for a new PC.”

Helpful Report

Posted 5 years ago

Gary , Thank you for your review.

Posted 5 years ago

“This was customer service par excellence. I am maximally satisfied with the computer I ordered, and PCZone was absolutely professional in every single aspect. The only minor thing was the courier service -- had I not had someone at home to pick the order for me, I would have not known that it had been delivered. This, obviously, cannot be held against PCZone.”

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Posted 5 years ago

“I required an obsolete connection, a FireWire connector to be precise. Rang pczone and explained why I required the connector and was assured that the FireWire connector would be sourced and installed.”

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Posted 5 years ago

“Absolutely brilliant customer service ! Gave me a detailed breakdown on what I asked .. beyond helpful during the process of purchasing online.. Dmitrij is the person who helped me through everything, couldn’t recommend higher!! A+++ thanks for everything !!”

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Posted 5 years ago

“process was quick and easy, took under a week to build and ship to my address and was ready to be plugged. very happy”

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Posted 5 years ago

“I found the service brilliant and got great advice from dimitri. I will have no problem recommending. Brian mahony.”

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Posted 5 years ago

pczone is rated 4.9 based on 393 reviews