pczone Reviews

Name: pczone
Rating: 4.86

4.9 Rating 405 Reviews

100 %

of reviewers recommend pczone

Company Reviews

Metrics

Info

4.9

Based on 405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

PCZONE REVIEW Just got my Pc today. I was so happy. Definitely gonna recommend pczone.ie and comeback in the near future with some awesome builds. This is probably the best pc builder in Ireland.

Visit Website

Phone:

0646617990

Email:

sales@pczone.ie

Write Your review

Tell us how pczone made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

pczone 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a custom PC not long ago, because this was the cheapest option for what I was looking for. I planned to upgrade, and mentioned it off-hand in the notes. Dmitrij reached out and pre-installed extra cables to help me install my own storage drives and set aside power cables for my graphics card. He also linked a video tutorial on what I should do and a graphic of the case I chose with areas labelled for where things would go. After the computer arrived, in only a bit over a week, Dmitrij sent out a follow-up email telling me I should make sure to update my drivers for my graphics card, and he'd even pre-downloaded them! Will be buying again whenever I need parts or am looking for an upgrade, recommended to family already!”

Helpful Report

“I was very worried when i ordered and i checked the reviews to see some recent bad reviews but dmitrij was very transparant and communicated regularly, i am very happy with my order and would highly recommend buying from here”

Helpful Report

“I got recommended by a friend to use PCzone and they have a great computer, my parents got a computer from them and now me too. I would recommend them myself to anyone. Their website is very well laid out and easy to use. Great instructions and no hidden costs. Well worth their 5 star vote from me!”

Helpful Report

“Absolutely amazing service here! The PC I recieved is amazing. I did run into a few issues when I first received it (it was an issue on my end with my headphones being a bit old) but I cannot express how amazing Dmitrij was throughout the entire process and the hands onl help he provided. I've never received such amazing support before and it will honestly be hard to top with how amazing he was!”

Helpful Report

“Received a desktop at a price that was similar to building it myself without the worry that parts aren't compatible. Great value!”

Helpful Report

Hello Mark, Thank you for your fantastic review! We're thrilled to hear that you found great value in our desktop and appreciated the peace of mind regarding compatibility. Your satisfaction is our top priority, and we’re here to help if you need anything else. Best regards, The PCZone Team

“The possibility to get my hands on a fully customized machine was an amazing experience. I received the package in a timely manner and since the GP wasn't working, I immediately received assistance and managed to fix it myself following some easy steps. Unbeatable price for value, very professional company!”

Helpful Report

Hello Philip, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the customization process and found our support helpful. It’s great to know you were able to resolve the issue quickly with our guidance. Your satisfaction means the world to us, and we’re committed to providing excellent value and service. Best regards, The PCZone Team

“I've only used pczone.ie once. I've heard bad reports about them in the past but decided to give them a go. The order was completed and delivered quickly and I received numerous emails over the order processing and delivery period keeping me informed. I was very impressed so would definitely use them again.”

Helpful Report

Hello Evan, Thank you so much for your amazing review! We're thrilled to hear that you had a positive experience with your order and appreciated our communication throughout the process. Your trust means a lot to us, and we can’t wait to assist you again in the future! Best regards, The PCZone Team

“The end product was, as promised do I am fine with thta. However the entire process took 3 months to complere though there was a good reason for it (apparently Dmitri had an accident and was hoitalized) however this leads us to another issue. Customer service. You really yould benefir from improved focus on simple things. Firstly, have a replacement person to take care of some matter, if ever absen. Like answering phone calls, responding to e-mails and providing feedback/updates. Also, in case of a temporary cessation of service, put up a notice onto your website and inform all customers about it with clear explanation and info on when the service will continue ( the replacement person can do that). Not reponding to any communications for an extended period of time just should not happen... Ever, for any reason. if necessary get a boy/girlfriend and draft that person for emergency duty.”

Helpful Report

Hello Ilari, Thank you for your feedback. We’re glad to hear you were satisfied with the end product, but we sincerely apologize for the delays and the lack of communication during the process. Your suggestions about having a backup in customer service and better communication during emergencies are invaluable and will be taken to heart. We're committed to improving our response times and ensuring our customers are kept in the loop, no matter the circumstances. Thank you for your understanding, and we hope to provide you with a better experience in the future. Best regards.

“I had a fantastic experience working with Benito Gabriel and his team. They were professional, diligent, and extremely knowledgeable in helping me recover all the money I lost to a scam platform. From start to finish, they kept me informed and reassured throughout the process. I highly recommend their services to anyone who finds themselves in a similar situation—Benito and his team truly deliver results! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

Helpful Report

Hello Corage, We are not pczone.com we are pczone .ie and not related to pczone.com Thanks.

“Over 3 months of waiting and trying to contact them with no response, lucky to have gotten my refund in the end, others may not be so lucky.”

Helpful Report

Hello There, I had a big accident and was in the hospital for a few months and could not answer calls or emails. The order was cancelled and the amount is refunded. Sorry about that.

“Never order from them! They took my PC two months ago = 0 Communication. I'm taking them to court.”

Helpful Report

“Had been waiting for more than a month without any communication. Thank god I was using Humm because I would never see my money back. Humm still trying to get money back from these scammers.”

Helpful Report

Hello There, We are not scammers. I had a big accident and was in the hospital for a few months and could not answer calls or emails. The order was cancelled and the amount is refunded. Sorry about that.

“I made an order for a gaming pc a month ago. I have sent about 10 emails and called about 15 times asking if it’s delayed or if anything is wrong as it cost me €2,000. I got no answer at all. The phone rings but no one answers and some days the phone was completely off. I have emailed to cancel the order and no reply. I am thinking about contacting the authorities because this is not €100 we’re talking about it’s €2,000. I would never order from here again. And dimitri should not be a business man.”

Helpful Report

Hello There, I had a big accident and was in the hospital for a few months and could not answer calls or emails. The order was cancelled and the amount is refunded. Sorry about that.

“0 communication”

Helpful Report

“I’ve been waiting nearly a month for this pc with no updates except 1 email reply saying it will be ready in 1-2 days which was 4 days ago. The customer service just doesn’t exist no email replies other than one unhelpful email no phone service”

Helpful Report

Hello There, I had a big accident and was in the hospital for a few months and could not answer calls or emails. The order was cancelled and the amount is refunded. Sorry about that.

“bought pc afew years back still works great just upgraded to high end pc and works great”

Helpful Report

“I spent quite a while choosing the company to get my new build from. I finally decided on pczone.ie and don't think it would be possible to have got it from anywhere better! All in all 5 out of 5!!!”

Helpful Report

“Good service provided, issue with part 10 months in and fixed under warranty”

Helpful Report

“I've been waiting for the computer for a month and I can't contact the seller. No one picks up the phone or responds to emails. it looks like a scam”

Helpful Report

“I bought a pc from pczone about a year and 1/2 ago and was very happy with dealing with them. I was even more happy with their after sales support. A part failed and it was replaced quickly and without any fuss. would recommend to anyone buying a PC.”

Helpful Report

pczone is rated 4.9 based on 405 reviews