Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 863 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Couldn't be happier with the service. The Slabs were delivered 1 week earlier than the initial estimated delivery date. The driver also went above and beyond and drove his 26ton 8 wheeler lorry up an incredibly tight lane in order to deliver direct to our house. Many other drivers would have simply refused.”

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Posted 4 years ago

“The delivery leaves a lot to be desired......orders didnÕt come as they said and then quantities was incorrect! Wasted time having people to take the delivery and then not showing up! Got told you cant have express delivery but then got told I have to wait for my delivery because priority goes to the express deliveryÕs!?”

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Posted 4 years ago

“Great product , excellent quick response”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Delivered within 5 days when other companies either didn't have in stock or was taking up to 10 weeks for delivery. Kept informed the whole way during order.”

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Posted 4 years ago

“We found the service to be very professional and friendly and our telephone call regarding a forward delivery slot was answered quite quickly . The delivery turned up on the required date as requested.”

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Posted 4 years ago

“First time I have used Paving Superstore and am very impressed with the overall competitiveness and quality of their product and range. Website easy to use and delivery was quick.”

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Posted 4 years ago

“Good choice of products, I have ordered lovely modak rose sandstone from them. Online ordering process doesn't give an option to choose weekend (Sat) delivery - this is however available at extra cost, I found this out when I called them slightly desperate to receive my order before the spell of sunny weather comes to an end. Wish I knew this was possible right from the start. It all worked out well for me, I ordered online on Mon and got my sandstone delivered on Sat. Good comms and will use them again if need arises.”

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Posted 4 years ago

“Great service . And delivered after 3 weeks. Very pleased . Many Thks”

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Posted 4 years ago

“Just followed the website instructions Simple”

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Posted 4 years ago

“Great customer service, the paving I wanted was not in stock so advised of suitable alternatives. Arrived within 9 days as promised. Helpful delivery driver. A few of the paving slabs had cracks or chips (10%) but they are a natural product and the slightly imperfect ones will be used under the shed.”

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Posted 4 years ago

“Gret Price Delivered within two weeks of the order being placed, all package really well and the delivery driver put the items on the drive where we asked for them to be put Good Service”

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Posted 4 years ago

“Having worked in the building sector for many years, we have dealt with numerous companies over the time, and would have no hesitation in recommending Paving Superstore based on our experience with them. The team are extremely efficient, knowledgeable and go the extra mile on service. Issues out with their control were dealt with professionally, and I was kept fully informed at all times. Communication is everything in business, but is unfortunately becoming a rare commodity with a number of businesses nowadays. A pleasure to deal with and a big thank you to the team.”

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Posted 4 years ago

“Got what I ordered. There where no surprises. Good service.”

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Posted 4 years ago

“Easy selection of paving slabs. Easy to find and the price is good. Price is all inclusive, none of that "plus delivery and plus VAT" as beloved by builder's merchants.”

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Posted 4 years ago

“Very clear and informative website”

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Posted 4 years ago

“Ordering process was easy but after that, it felt disorganised. Total disconnect between them and their delivery company, had to make multiple calls to them both and in the end delivery came much later than it should, even allowing for Covid”

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Posted 4 years ago

“After waiting for three months for a order from another company and having to council it because they said they couldn't get it I found that this company was a lifesaver I ordered my items and they were here fast I found them reliable friendly polite and efficient I will not be going elsewhere again.”

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Posted 4 years ago

“We ordered £190 of sett type stones, however when the stones arrived the were not the colour viewed on their website. We contacted the company and requested that they uplift the stones. We have just received an email from them stating that the cost of uplift will be £110.00. £110.00 uplift cost on a purchase of £190.00 absolutely ridiculous! You have been warned, do not use this company, I have an appointment with Trading Standards tomorrow afternoon.”

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Posted 4 years ago

As stated at the time, the colour was correct so if you then decided you did not like what you had ordered you were welcome to return them - however they were correct the return cost would be for you to pay.

Posted 3 years ago

“First class service we will be back again”

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Posted 4 years ago

Paving Superstore is rated 4.7 based on 863 reviews