Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 863 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Still waiting for delivery which was indicated as late July. No contact made with us so far….”

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Posted 3 years ago

We are sorry that you have had no communication from us. This is being looked into now and you will be hearing from us very shortly. Please accept our apologies for this and we will look to resolve this asap.

Posted 3 years ago

“Delivered on time.A beautiful product no damages and the patio looks amazing.Will definitely use this company again when I start work on my drive.1st class.So pleased”

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Posted 3 years ago

“I was set the expectation that the delivery would be delayed but it all worked out perfectly. I was called to arrange the delivery and it arrived on time and the driver was also very helpful. The paving looks great, so very pleased all round and wouldn't hesitate to recommend.”

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Posted 3 years ago

“I ordered an arbour during lockdown on 13th April at a good price, having done considerable research. The item was not in stock but Paving Superstore were always quite informative re expected delivery time (mid June) which eventually was 2nd July. They were helpful on the phone and whilst I was given the opportunity to cancel I stuck with it. The delivery of the flat packed arbour was very good, including an additional piece of the timber construction as one was faulty. The timber is good and my husband was able to construct it quite easily. Very happy with it.”

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Posted 3 years ago

“Hi purchased a reservoir for a monolith water feature. However when I installed the item and put the weight of the slate monolith on it, the plastic collapsed. The item is now useless. So my thoughts are that it is ideal for small features but if you intend to put any heavy weight on the item, then don’t bother. You would be better building a reservoir to take the weight.”

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Posted 3 years ago

Dear John, Thank you for your review. Unfortunately it would appear that you have bought a reservoir that is too small for your monolith - we do sell reservoirs that can handle 550kg. We do display the maximum weight all the reservoirs can take within the product page for your information. If you had contacted us to advise the size and weight of your monolith we could have advised accordingly. It is a shame you felt we deserve a 2 star review when we had no opportunity to advise you before your purchase

Posted 3 years ago

“Great quality. Delivered as requested with do damage.”

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Posted 3 years ago

“Easy ordering - delivered on time”

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Posted 3 years ago

“The slabs are great. There was a bit of an issue with the delivery as the pallet was broken and we had to unload the slabs by hand.”

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Posted 3 years ago

“Excellent communication Excellent delivery times Excellent delivery Excellent quality Very pleased”

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Posted 3 years ago

“George at Paving Superstore was incredibly helpful and patiently answered my (many) questions both before and after we ordered. He helped us make the right choice and our new patio looks gorgeous.”

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Posted 3 years ago

“Fantastic service!!! Ordered easily and delivered to the door 4 days later couldn't fault a thing. Would highly recommend this company.”

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Posted 3 years ago

“We had to arrange redelivery as the access was too difficult for the size of van, but second time round all was perfect - the driver was very helpful and helped to move to the right place on the drive.”

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Posted 3 years ago

“All good received on time and good price”

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Posted 3 years ago

“Ordered porcelain tiles for outdoor patio to be laid on pedestals. Order was acknowledged, and tracking info provided, excellent every step of the way. Two negatives which are nothing to do with the Paving Superstore really but considerations when ordering - the manufacturers of the tiles need to be more accurate in sizing, ours were advertised as 600mm square and were 597mm (which may not seem a problem other than we had a fixed space and with pedestals this can cause an issue), second was that they arrived on a pallet in a large truck which managed to damage out gutters!”

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Posted 3 years ago

“Excellent product and excellent delivery service delivery driver very helpful.”

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Posted 3 years ago

“Top quality porcelain slabs purchased which look fantastic. However the split pack fee of £90 is excessive for a customer who purchased a number of slabs and needed an extra 6.”

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Posted 3 years ago

“It really is good and stunning tiles. It came out stunning but a very long wait to receive it.”

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Posted 3 years ago

“Excellent quality pavers and speedy delivery!”

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Posted 3 years ago

“Very good service from this paving company itself, slabs very nice, well packed and none broken on delivery. We have had many postive comments on how nice the patio is so would recommend this company and their fossils sandstone slabs. The delivery agent was a bit rubbish though, pallet company took 3 days to deliver 3 single pallets. Was total madness, they made the trip across country 3 times lol instead of one. Did eventually get it all on time for the build although did take a few phone calls on my behalf to the delivery agent as they were pretty useless”

Paving Superstore 4 star review on 4th August 2021

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Posted 3 years ago

“Fast delivery, excellent service.”

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Posted 3 years ago

Paving Superstore is rated 4.7 based on 863 reviews