Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 863 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent service throughout the order process,could not ask for better quality paving. Would highly recommend this company”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Very efficient service and excellent quality”

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Posted 3 years ago

“very quick delivery and all as expected”

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Posted 3 years ago

“Very pleased with my order good quality paving a couple damaged on receipt which was due to delivery misuse. Damage paving was quickly replaced. Extremely happy with my product and will order again in the future”

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Posted 3 years ago

“The slabs arrived on time, packaged well and are fantastic quality. I'd recommend Paving Superstore to anyone considering a garden project!”

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Posted 3 years ago

“Prompt delivery and slabs look stunning.”

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Posted 3 years ago

“First class stone and service.”

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Posted 3 years ago

“Poor communication. Slabs arrived damaged. Was promised replacements but they never sent any. Would not recommend or use again. The company respjnd very quickly to bad reviews but do not seem to actually solve issues for customers.”

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Posted 3 years ago

I am sorry you feel you have not had a good experience with us. Unfortunately as we are still living with the effects of a Global Pandemic it is sometimes very difficult to get the correct information on stock. For example we had some stock due in this week, however the container ship has bypassed the UK due to docking space.

Posted 3 years ago

“Excellent web site, and also spoke to "Sue" who was very helpful. Hope the patio looks as good as it looks on the screen !”

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Posted 3 years ago

“Very easy to order, but not too happy with having to pay up front for a back ordered product.”

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Posted 3 years ago

“easy to use system-thanks”

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Posted 3 years ago

“To be honest I panicked after ordering and then reading the reviews! I absolutely could not fault them. Twice, IÕve had wonderful telephone service from Sheree. Nothing was too much trouble; from calculating how much stone we needed and what packs to split to allow for our garden step sizes to be fulfilled, to resending confirmation email within seconds of requesting it after changing our minds and finally ordering something completely different than she had quoted for originally! Outstanding customer service Sheree, thank you. Delivery within 5 working days. Palettline emailed and texted to arrange delivery. Delivery was perfectly on time with a driver who went to great lengths to ensure that our paving was safely stored within our front garden rather than curb side. Marvellous; highly recommended!”

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Posted 3 years ago

“Great website and opportunity to obtain free samples”

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Posted 3 years ago

“Easy and quick”

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Posted 3 years ago

“Well, i'll be happy if the stone looks exactly like it does on the site. I found the site very easy to use and the prices of the stone were very reasonable”

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Posted 3 years ago

“I ordered three pallets of porcelain tiles. They were dispatched extremely promptly and the delivery company (Palletways) called three days after ordering to advise they were at my local depot and to arrange a day to deliver. The tiles were well packaged and although I expected some may be damaged due to the nature of the product, I have not yet found any to be. The tiles look fantastic, were a good price and delivery was very fast - what's not to like?”

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Posted 3 years ago

“Raven natural paving sandstone kandla grey 18mm caliberated mix pack 21sqm coverage ordered may 2021. For garden patio area and walk way to outhouse. Delivery by palletway, paid £55 extra for Saturday delivery. Arrived on saturday, no slabs broken. Very good quality and looks amazing in my garden. Happy with purchase.”

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Posted 3 years ago

“Ordered my porcelain slabs on Sunday afternoon. Dispatched Monday to palletways with tracking provided. Slight delay with delivery ie they was due to be delivered yesterday but someone from palletways rang me to say they wasnÕt going to be delivered so re booked delivery for today. Driver was a delight and more than that my paving slabs were well packed and are beautiful. From what I can tell there are no breakages. I would 100% use paving superstore again”

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Posted 3 years ago

“As a building company I have to say this is the worst company we have dealt with for materials. Weeks of chasing regards terrible quality materials. We had a small patio area which ended up in 4 shades, 3 of which are not even in the brochure. They will deny any responsibility. If you look carefully you will find lots of very bad reviews about this company. We are putting in the hands or our legal team”

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Posted 3 years ago

It is a shame you decided to lay the slabs you were unhappy with before contacting us as this unfortunately took away any opportunity we may have had to resolve any perceived issues.

Posted 3 years ago

Paving Superstore is rated 4.7 based on 863 reviews