Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 863 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Ordered a shed in April to be delivered by Rowlinson which unfortunately still hasn’t arrived due to a shortage in raw materials. Sam has been very helpful in dealing with my order and liaising with Rowlinson and is now processing a refund for me. She has gotten back to me so quickly each time I’ve contacted and it’s been much appreciated”

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Posted 3 years ago

Hi Katie, we're sorry for the wait with your order. We're very pleased to hear of the great customer service you have received and thank you for your patience. Mery Christmas!

Posted 3 years ago

“Very pleased with these slabs, good quality product. Delivery was great and they were packed really well.”

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Posted 3 years ago

That's great! thank you for your order with us, Rachael. We're glad you're pleased with your order. Have a lovely Christmas.

Posted 3 years ago

“Was very impressed with the customer service when I called to make enquiries about stock and delivery. Both times they were very helpful and the website was easy to use. Delivery was prompt and efficient. Pleased all-round. I'll be back.”

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Posted 3 years ago

That's great to hear, Victoria! Thank you very much for your feedback and for your order with us.

Posted 3 years ago

“Good quality and prompt delivery!”

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Posted 3 years ago

Great to hear, Vince. Thank you for your feedback and for you order with us :)

Posted 3 years ago

“Great value for money and excellent service”

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Posted 3 years ago

That's great, thank you so much for your feedback and for your order with us! :)

Posted 3 years ago

“Fantastic service and great product, love the Yorkshire stone slabs, they’ve transformed the garden, liked the flexibility of different sizes too”

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Posted 3 years ago

Amazing to hear, thank you for your feedback Lucy! Enjoy your garden and thank you for ordering with us.

Posted 3 years ago

“Paving super store we’re very helpful and arranged a number samples to be delivered. Sheree was very patient and helped with the process till we had got the right product I would recommend them.”

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Posted 3 years ago

Thank you Jaspal, glad we could help! Thank you for your feedback and for your order with us.

Posted 3 years ago

“Great dealing with you was amazed at quality and customer service....love my porcelain tiles!!!”

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Posted 3 years ago

Thank you so much for the feedback Robert! That's great to hear! Thank you for ordering with us and enjoy :)

Posted 3 years ago

“The paving we bought was installed in August and looks great. The only down side was there was a few broken slabs in each box. Luckily we ordered enough to finish the job,”

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Posted 3 years ago

Hi Garret, thanks for your feedback! Sorry to hear a few slabs were broken, this can happen during transit. We'd like to thank you very much for your order and I'm sure it looks fab!

Posted 3 years ago

“We bought these paving slabs for our cottage gardens and loved them so much we did our own patio in them too! Good service in terms of delivery and promptness and communication.”

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Posted 3 years ago

That's great to hear, Joanna! Thank you for your feedback and for ordering with us. Enjoy!

Posted 3 years ago

“My slabs arrived and they are great. The delivery was slightly delayed but paving superstore helped me chase the supplier and courier and kept me very well informed and were very apologetic. Great customer service from Sam and the team.”

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Posted 3 years ago

Thank you for your feedback Joe! Apologies again your delivery was slightly delayed but we're delighted you like the slabs. Thank you for your order with us and enjoy!

Posted 3 years ago

“Excellent product, superb quality. Fast and efficient service and delivery. Would recommend 100%.”

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Posted 3 years ago

Amazing to hear, Lynn! Thank you for feedback and for ordering with us. Enjoy!

Posted 3 years ago

“Paving Superstore scored highly with delivery of quality of slabs but more importantly the level of professionalism, helpfulness and patience of the Customer Care department was exceptional. Thank you, Sam.”

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Posted 3 years ago

Hi Phil, that's great! Thank you very much for your order and we love hearing such amazing feedback. Enjoy!

Posted 3 years ago

“Really pleased with our order. We did have to wait a bit but totally understandable and when we queried it with customer services we were answered within a timely manner. I have already reccomended paving superstore to a few other people. Many thanks we love our new patio.”

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Posted 3 years ago

Hi there, that's amazing to hear! Thank you very much for your order and enjoy your new patio!

Posted 3 years ago

“In fact my order was hugely delayed - apparently because of the ship that got stuck in the Suez Canal - but this was out of anyone's control. Then part of it was damaged, but they organised a replacement quickly. I found the staff on the phone very helpful - actually returned my call with useful information which makes a change!”

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Posted 3 years ago

“Great experience, fast & trouble free delivery, product as described, great price. I definitely can recommend Paving Superstore”

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Posted 3 years ago

Thank you for your feedback Christoph and for your order with us. Enjoy!

Posted 3 years ago

“helpfull company sent sample out first, good quality product fast efficient delivery to exactly where i wanted it dropped.”

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Posted 3 years ago

That's great, thank you for your order with us Stephen, and for your feedback. Enjoy!

Posted 3 years ago

“Fantastic service. Easy to order. Delivery was early too. Love the patio. We are so pleased with the quality of the stones and our garden has been enhanced considerably. All we need now is some sunshine but the porcelain slabs actually look really nice wet!”

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Posted 3 years ago

That's amazing to hear. Thank you for your feedback and for your order with us. Enjoy your new garden, hopefully the sun comes back out soon!

Posted 3 years ago

“I ordered two crates of Indian sandstone slabs from Paving Superstore and I’m over the moon with them. They were delivered to my doorstep within 5 days (as promised) and minus a few broken slabs that were damaged during transport, I was delighted with the quality. Would highly recommend Paving Superstore and will certainly be using them again in the near future. 10/10 from me! A***”

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Posted 3 years ago

That's great Cameron, thank you so much for your feedback ad for your order with us. Enjoy!

Posted 3 years ago

“The product (PaveTuf) arrived well packaged and was applied in accordance with the instructions. It as clear that it was making a difference the first time it rained. So, I am very happy with this product and would recommend it.”

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Posted 3 years ago

That's great! Thank you very much for your feedback and for ordering with us.

Posted 3 years ago

Paving Superstore is rated 4.7 based on 863 reviews