Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 863 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Simple service to use. Took some time to get confirmation of order. The goods arrived unannounced so lucky that someone was in to receive them followed by an email the next day to say they would be delivered the following day - guess this is the downside of using a third party to buy from.”

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Posted 3 years ago

“Absolutely unprofessional - DO NOT USE! Whilst online chat to enquire about stock for next day delivery, I was informed by the Managing Director that the item I had selected was incorrect on their website and thanked me for pointing this out. Selected a different product on the 25.03.21 whilst paying postage for a specified delivery date (31.03.21). Received an email on the 29.03.21 to state the item was out of stock, so I called waiting for over an hour to be told I needed to pay an addition £44.00 for the next choice. Come the 31.03.21 I watched the tracking which did not change throughout the day, called again with no success. Chatted to the MD to be told the weight was too high so they left my delivery. It would be delivered on the 01.04.21. 01.04.21 delivery did not move from Essex again, so called them and chatted to the MD online for her to tell me there had been a fire in Oxford so they could not deliver! I know, you could be mistaken for watching a soap opera! £1220.12 later to be told I will have to wait 14 days under section 75 and I am threatening and rude! Do not line their pockets with your hard earned cash. I wish I had checked the reviews before I ordered - Hindsight is a wonderful thing.”

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Posted 3 years ago

“Easy to order sample.”

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Posted 3 years ago

“3 weeks for delivery, had to phone for information on 4 occasions each time with a cumulative hold time well over 2 hours. Generally a very poor experience, id suggest steering clear.”

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Posted 3 years ago

Unfortunately as explained to you our supplier Global Stone was was having huge logistic issues at the time you placed your order which impacted us severely. We are sorry you had such long delays as this is not usual for us.

Posted 3 years ago

“Great service and quality product. Communication was excellent. Great price.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“It was easy to purchase the paving we wanted. Clear pictures and measurements. The quality of the products appears to be good. look forward to delivery.”

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Posted 3 years ago

“Excellent quality pavers in the sample. Unfortunately not the right look for my path in the end but if they had been I wouldn't have hesitated to buy.”

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Posted 3 years ago

“Goods arrived in excellent condition and when they were supposed to. Easy to use website with competitive prices.”

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Posted 3 years ago

“very helpful associate guided me through my order and answered all my questions!”

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Posted 3 years ago

“my tiles are great they were delivered quickly with a call from the delivery company a few days before, they have not been put down yet but am more than happy with them however please get a sample as usual they do differ from the companys photos of them this is not paving superstore fault they just issue companys photos but they are differant colour but i did get a sample and they are soooooo lovely”

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Posted 3 years ago

“Great service ,loved the sample be in contact soon Many thanks”

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Posted 3 years ago

“Excellent service. Delivery expected on the Tuesday, arrived on the Monday. Very nice delivery man”

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Posted 3 years ago

“Good website, easy ordering and delivery was quick and on time. Nice delivery person too. The after sales advisor on the phone was particularly good - friendly and helpful. The paving looks fantastic (new patio). All round very happy!”

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Posted 3 years ago

“Ordered easily online and received a discount. The paving stones were exceptional. Delivery was great too.”

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Posted 3 years ago

“From ordering to delivery the service I received was second to none. Great contact confirming the online order and again on delivery, the driver called as requested 30 mins before arrival. As for the quality of the slabs, I am over the moon. Safe delivery (no breakages) and now they are laid my patio looks amazing. Thank you. Will use again and recommend.”

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Posted 3 years ago

“Unfortunately, my delivery was damaged by the courier during transit, and i had to call PS to discover where it was. They arranged for next day delivery, which was good.”

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Posted 3 years ago

“Very good service. Replied promptly to my queries on their online chat. My order went smoothly and the product was delivered quickly.”

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Posted 3 years ago

“Purchased some Tropical Storm Flagstones for a client at a decent price and it was delivered on time by a friendly delivery driver who went out of his way to help move the tiles to a convenient space. Would use again.”

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Posted 3 years ago

“Brilliant service - quality slabs reasonably priced - very helpful and provided useful advice when I rang. Thank you and would recommend”

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Posted 3 years ago

Paving Superstore is rated 4.7 based on 863 reviews