Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 863 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Good products, good pricing and easy to order”

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Posted 3 years ago

“Easy site to navigate with hold judgment on product etc till i see it”

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Posted 3 years ago

“Excellent delivery, on time and careful driver. 3 breakages but considering the roads was amazed that wss all. Good product and reasonably priced.”

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Posted 3 years ago

“The pallets were delivered on time and by an very helpful driver. The person I spoke to on the phone was knowledgeable and was able to answer all my questions regarding my order”

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Posted 3 years ago

“Ordering, choice of products and quality of products were all excellent as was the efficiency and promptness of delivery. I would refrain from trying to phone at this time for information as the system can be frustrating. Best to try and contact by email.”

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Posted 3 years ago

“Took a few weeks to deliver and had received no confirmation e mail of purchase, however a short call to the office sorted out the confirmation. Delivery no problem eventually and all the slabs were in good order. Website needs a tweak as found it impossible to register my e mail address due to a current and previous purchase. DidnÕt stop me buying again though.”

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Posted 3 years ago

“Excellent service would highly recommend and would definitely use again..”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Still not received our order had to ring up to chase to be told out of stock. However The advisor was very helpful amended our order so hopefully it will be delivered soon”

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Posted 3 years ago

“To be honest I wouldn't have given any stars but this is the only way I'm able to tell customers not to buy from this company. I purchased a Dutch barn shed I had nothing but problems from start to finish the wrong size roof was sent so I had to put a tarpoline sheet over the shed I had to wait 2 weeks for the correct roof to be sent staff were very unhelpful blaming their suppliers. I upgraded to the 19mm shed which cost £240. When the electrics were been fitted it was noticed the shed was only 15mm. I won't go into detail with the various explanations. But I wanted to tell anyone thinking of buying from this company please DON'T.”

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Posted 3 years ago

We are happy to post the 'various' reasons given. In line with all machined wood sold in the UK all dimensions given are before finishing. This is an industry standard. We explain this within the product so it is a shame you did not read this.

Posted 3 years ago

“Good quality paving, well priced, arrived on day specified. Happy customer”

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Posted 3 years ago

“Very helpful & friendly service”

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Posted 3 years ago

“Good quick service but communication could be improved”

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Posted 3 years ago

“Product ordered online and paid a fee for delivery. It did not arrive why because it was not in stock, did it state this when ordered NO!! Yes we did receive the stone circle 26th March 2021 2 weeks after original date and yes you did inform me that delivery would be 2 to 3 weeks late but only after I emailed you. We have the goods end of story”

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Posted 3 years ago

“The flags were as described on the website and when they arrived they were so well packed to prevent damage in transit that none of them were broken on arrival. The delivery team were excellent and dropped them exactly were I had requested in the delivery details. I purchased VitriPiazza paving ang the quality of the product is top class.”

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Posted 3 years ago

“The arranged delivery date was missed even though I had paid extra for a before 12 am delivery, I understand that at the present time delivery's can be missed because of the covid situation but the lack off any call or email to inform me of a problem was inexcusable, although the delivery was reschedule for the following day a Saturday, I had still lost a days money waiting at home, no offer of returning my money for the am booking was made which considering the situation I found very disappointing, However I must say that the actual delivery was very good.”

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Posted 3 years ago

“Great product at a great price best on the web delivery was spot as requested no issues whats so ever they turned up double wrapped for protection and corner protection on the tiles aswell, spot on.”

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Posted 3 years ago

“Slabs arrived as described and on time”

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Posted 3 years ago

“Happy with product but I chose a certain date which was confirmed by email, so I stayed in all day to actually not receive them until the next day. Was a bit annoying seeing as I chose the date specifically. I did try ringing to discuss this but I was still in position 17 after 30 minutes on hold and gave up in the end.”

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Posted 3 years ago

“Excellent service and great products”

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Posted 3 years ago

Paving Superstore is rated 4.7 based on 863 reviews