BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and support in place. Thank you”

Helpful Report

Posted 7 years ago

“Straight forward task. The easiest part in the planning process!”

Helpful Report

Posted 7 years ago

“have used buyaplan for quiet a while and always found the system worked well but recently it seems it has problems payments taken and plans not received . Buyaplan is very difficult to contact to sort out problems”

Helpful Report

Posted 7 years ago

Thanks for the feedback. This was due to a temporary issue with PayPal globally. We are hoping they resolve this shortly but I'm sure you can understand this is outside of our control.

Posted 7 years ago

“The clear instructions made ordering the correct area very easy, high quality map will make planning the extension much easier”

Helpful Report

Posted 7 years ago

“very easy to achieve”

Helpful Report

Posted 7 years ago

“Satisfied is more appropriate”

Helpful Report

Posted 7 years ago

“I got exactly what I needed within a few minutes at reasonable cost”

Helpful Report

Posted 7 years ago

“Quick easy to use service”

Helpful Report

Posted 7 years ago

“Well the answer to... 'Tell us how BuyAPlan made you happy' assumes everyone is happy! The plan scaled at 1:1250 is good, however, The scale of 1:500 maybe is ok for a normal house plot size, but definitely not ok for a larger plot size as it centres the plot for printing and not the section of plot required. In this regard it was a useless waste of money!”

Helpful Report

Posted 7 years ago

“Very easy to use tools on site and was simple to get a plan we needed”

Helpful Report

Posted 7 years ago

“it would be very helpful if it was possible to amend the boundary line marked on the plan after purchase”

Helpful Report

Posted 7 years ago

“it is fast”

Helpful Report

Posted 7 years ago

“Excellent service as usual”

Helpful Report

Posted 7 years ago

“Happy is an exaggeration. However I have used BuyAPlan several times through the planning portal. The system is efficient and intuitive, and the prices are okay.”

Helpful Report

Posted 7 years ago

“Service good, although I got a bit confused over the area that was printed, it would have been useful to have the preview available before you comit to pay.”

Helpful Report

Posted 7 years ago

“quick and easy to use”

Helpful Report

Posted 7 years ago

“Easy to navigate your website and set up the plans we require”

Helpful Report

Posted 7 years ago

“Easy to access and download at a modest cost.”

Helpful Report

Posted 7 years ago

“very quick and easy. Much easier than going to local planning authority in days gone by.”

Helpful Report

Posted 7 years ago

“Easy to create the plan in the correct scale and layout for supply to the planning department”

Helpful Report

Posted 7 years ago

BuyAPlan is rated 4.3 based on 2,274 reviews