BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,274 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and paid for 3 plans, all in A3 paper size. One has downloaded in A4 size and no matter how simply I explain the problem they seem incapable of understanding. They keep replying that I have ordered the wrong size and I can re-order but they will keep 30% as a royalty fee. Easy site to use but if you get the wrong thing forget about any sensible resolution because the staff seem to be completely incapable of understanding simple English. Would not recommend purely because of inadequate dispute resolution, like most poor companies this is where they fail”

Helpful Report

Posted 7 years ago

Sorry to hear this however as we said on our emails to you, both plans are A3 in size as ordered.

Posted 7 years ago

“It arrived promptly and enabled me to finish my work on schedule”

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Posted 7 years ago

“Map looked great and was as I requested, as designed on the website.”

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Posted 7 years ago

“It was utterly simple to use. I wish I had known it was available earlier because it enabled me to make huge progress with my 'voluntary first registration' with the Land Registry.”

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Posted 7 years ago

“To enable me to put in a planning application to my local council.”

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Posted 7 years ago

“Very easy and affordable support. Thank you!”

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Posted 7 years ago

“Just what I need for planning applications”

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Posted 7 years ago

“Easier site to navigate than some others and produced just what was wanted”

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Posted 7 years ago

“It makes buying a plan very quick and easy.”

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Posted 7 years ago

“I didn't find the site particularly user friendly and received A4 copies of quite small scale maps. These seem to have been accepted with my planning application as I've received nothing to say they're not the correct thing. I don't feel very reassured and thought the service quite expensive and unclear.”

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Posted 7 years ago

“it was easy to navigate the site and find the plan that I needed. I then paid and was emailed the PDF of the plan. It was such a simple process from start to end.”

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Posted 7 years ago

“Price and flexibility”

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Posted 7 years ago

“You were on the Coventry planning web page as reliable, and drawings would be acceptable, the site plan only showed the outline of the school building not the site. If I did something wrong which I'm sure I went back afterwards and tried again then it was not very clear.”

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Posted 7 years ago

“They provide a high quality mapping service at very reasonable rates.”

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Posted 7 years ago

“The website seems easy to use, although every time you draw a plan it adds it to the basket and by not checking it properly I ended up paying for like 5 plans. When I asked for a refund you kept 30% as royalty.”

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Posted 7 years ago

“Easy to use with instant access to the plan.”

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Posted 7 years ago

“Needed it for some planning permission. Excellent service.”

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Posted 7 years ago

“It was required for a planning .the plan wasn't correct I have seen two plans so far and the boundaries were wrong”

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Posted 7 years ago

“I am really grateful to you, a chore of measurement and drawing for my Building Society and the land Registry just to sell off a small piece of my garden to a happy neighbor was replaced with a largely sit down at the dining table and a blue pencil. The red lines showing existing boundaries were added by to the before download. I was so happy to have discovered your wonderful website. Many Thanks, Geoff Berry”

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Posted 7 years ago

“I put in my own planning application and the plans were all accepted by the Planning Authority, they were quick and easy to setup and I could send them as a pdf. Just so good to use.”

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Posted 7 years ago

BuyAPlan is rated 4.3 based on 2,274 reviews