BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,273 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,273 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward process of purchasing. Good service to have available. Seems expensive for a piece of A4 printed ourselves. Quality of maps in terms of graphics rather insipid compared with 19th century versions for example. It would be helpful, for instance, if contours were shown.”

Helpful Report

Posted 6 years ago

“Charged for 2 plans after help line said not gone through felt like been robbed”

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Posted 6 years ago

“A quick, easy, economic and hassle free service, providing precisely what was requested.”

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Posted 6 years ago

“Once you have been through one purchase, the next is easier. Good information that even I can follow. Plans came through almost instantly. I will be back.”

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Posted 6 years ago

“Very easy to use site and very straight forward purchasing and payment as well.”

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Posted 6 years ago

“Bought plans for a planning application. Very easy website to use.”

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Posted 6 years ago

“Accepted for Planning permission by local authority.”

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Posted 6 years ago

“The planning department rejected the location plan as they said that there was no red line outlining the location. There was in fact a red line but the planning dept said that it wasn't clear enough and asked us to make it clearer. We did this in house but this has delayed the verification process by two weeks.”

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Posted 6 years ago

Sorry to hear that. The red line is very clear on your plan so I'm not certain why this happened and is the first time we've heard of this situation.

Posted 6 years ago

“Was okay but to expensive”

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Posted 6 years ago

“It saved me so much time in preparation and was easy to work with.”

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Posted 6 years ago

“I regularly use BuyAPlan for my planning applications and find the service incredibly easy to use. I can get location and block plans within minutes saving me time and trouble.”

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Posted 6 years ago

“I bought two plans one was of wrong street and there was nobody I could call about the error. I emailed about this and was told I could only get a partial refund. I opted for the partial refund and then there was no more communication. Very poor customer service.”

Helpful Report

Posted 6 years ago

Sorry to hear that. The web site will only deliver the area that you would have previewed online prior to ordering. If a customer orders the wrong area, we're happy to give a refund however we do incur substantial costs in this case, hence our policy of a 70% refund. I hope this clarifies for you.

Posted 6 years ago

“Fast service”

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Posted 6 years ago

“Easy to use. Easy to annotate drawings.”

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Posted 6 years ago

“Provided both plans required by Planning Authority.”

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Posted 6 years ago

“Easy to use, except for drawing a line which was not the whole plot, but just the length of a wall. I had to do that by hand after I had downloaded it.”

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Posted 6 years ago

“Easy process and met my needs perfectly.”

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Posted 6 years ago

“Easy to use website, very efficient service throughout”

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Posted 6 years ago

“It was quick & simple.”

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Posted 6 years ago

“Very Happy and easy you use.”

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Posted 6 years ago

BuyAPlan is rated 4.3 based on 2,273 reviews