BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,304 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor user interface... blurred image to outline the site manually. Other OS Map services providers are more expensive but more reliable.”

Helpful Report

Posted 4 years ago

Thanks for the response however many other suppliers do not even show the map you actually get. I hope this helps.

Posted 4 years ago

“Good quality plan, however, you need to advise on checking the scale before printing and saving.”

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Posted 4 years ago

“Quick and easy to use but expensive”

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Posted 4 years ago

“I often use buyaplan to purchase a location and a block plan to accompany applications to district councils The web site is easy to use and navigate The ability to purchase plans of different scales is also a major factor I use it The costs are reasonable Overall good value for money website”

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Posted 4 years ago

“Good service easy to use”

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Posted 4 years ago

“Causes problems not having DWG or DXF file. Map should have 2 road names for planning and this is not possible without larger map and increased cost. I had to resort to pasting road name as image into pdf - took me 2 hours -very annoying - All I needed was a DWG -problem solved :-(”

Helpful Report

Posted 4 years ago

Hi John, we do offer DWG and DXF mapping via our www.mapserve.co.uk site. There's a link on the top menu 'CAD plans' on www.buyaplan.co.uk that will have taken you there. I hope this helps.

Posted 4 years ago

“The website and software were clear and the manipulations offered to the viewer were very impressive; particularly the ability to draw coloured lines to designate areas. I bought two plans (1:1250 and 1:500) but after printing found that I could not use the former one because the extremities of the lines (I had drawn) were outside the margins. So I had wasted the cost. May be there was a preview that I had missed. I'm unlikely to be a regular user but I would certainly recommend the service.”

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Posted 4 years ago

“A very good service that I would use again”

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Posted 4 years ago

“This is, by far, the best company to deal with in my opinion when a plan is required. Really easy to use website and, unlike others I have used in the past, I did not experience any problems. I will definitely use again when I need another plan and would thoroughly recommend Buy A Plan.”

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Posted 4 years ago

“Very easy to use, simple straightforward and realistic prices”

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Posted 4 years ago

“Its easy and simple to get the plan you want.”

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Posted 4 years ago

“I was delighted with the help that I received from you, I was unacquainted with plans and planning but your help ensured that I was pointed in the right direction and my planning application went ahead without any problems...I thank you very much indeed.”

Helpful Report

Posted 4 years ago

“The plans were suitable and at the required scales for my estate management applications with our Garden City estate management department. I found the drawing tool, which allows you to outine sections of the chosen maps, to be confusing in its application. I sidestepped that issue by downloading the maps and marking the highlights ready for submission.”

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Posted 4 years ago

“System is good and quick but red outline doesn't work so well, so l leave blank and mark it up later. As l downloaded from the web the remaining questions are superfluous.”

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Posted 4 years ago

“Fast and convenient service”

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Posted 4 years ago

“Had to submit plan for council so went to site they recommended and paid for such plan. The council rejected this and as it was at the end of submission time reacted immediately and contacted BuyAPlan and within very short time received plan submitted and excepted by council. Thank you”

Helpful Report

Posted 4 years ago

“Not a great first experience. I bought a plan where I had added a red polyline, which I assumed was to crop the plan. This ended up to be a red line not on a separate layer, so ruined my purchase. I accept this was my mistake, but have used other OS suppliers before and thought it behaved the same. After all I can add my own boundary lines. I immediately contacted support as the plan was no use and was told I could order it again, and would be refunded the original less 30% for Ordnance Survey. As a gesture of goodwill I'd have thought they could have done better. I haven't bothered as I did not want to pay for another that would be costing me 30% more overall.”

Helpful Report

Posted 4 years ago

“We needed to buy two plans but not at the scales we wanted. With one in the basket there wasn’t a ‘continue shopping’ to go back, choose another scale then buy both, therefore taking advantage of the discount on offer! We had to buy them separately.”

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Posted 4 years ago

“BuyAPlan made the process very easy and stress free, would highly recommend”

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Posted 4 years ago

“A very good service, and easy to use to get the official map I needed.”

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Posted 4 years ago

BuyAPlan is rated 4.4 based on 2,304 reviews