BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,272 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

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“Quick easy to use good quality”

Helpful Report

Posted 3 years ago

“Instructions are poor - so the likelihood of achieving success at one’s first attempt is low. I received, in consequence, a plan of a neighbour’s property. Exercise care and don’t assume that the whole area you’ve just seen and to which you’ve clicked acceptance is the area that’ll come in the plan you receive.”

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Posted 4 years ago

“good website and good service thank you”

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Posted 4 years ago

“Was easy and simple to use and a fair price.”

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Posted 4 years ago

“Quick and easy to use. Just what we needed and maps bang up to date.”

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Posted 4 years ago

“Use regularly always great service. Never had any problems”

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Posted 4 years ago

“Very good quick response, really happy with service received.”

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Posted 4 years ago

“Seemed very straightforward the test will be the level of next year’s premium”

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Posted 4 years ago

“I've been using BuyAPlan for two years, to support my Clients' applications for Planning and Building Regulations approval. BuyAPlan's website is fast and easy to navigate, gives a good choice of scales and formats, and is invariably able to supply exactly what I need. The download is available immediately, so there is no wait for delivery, payment clearance or any kind of approvals, it's just there! That's why I keep coming back.”

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Posted 4 years ago

“Really like the your quick service and will always BayAPlan”

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Posted 4 years ago

“Very useful and easy to use. would recommend due to good quality and lack of fuss involved”

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Posted 4 years ago

“The red boundaries input by your software are prominent at the point of order selection, but are very muted on the plan received. This prompted me to order twice as I thought I had not progressed the order correctly, to find the next the same. The red outline on your printed copy needs to be more prominent.”

Helpful Report

Posted 4 years ago

Good evening, I am sorry to hear you experienced issues with your plan. The majority of our customers are happy with the service but we take feedback seriously and will consider your comments. In the meantime as it appears you paid for two plans we are happy to refund one charge. Please use the contact form on the site or email us at support@buyaplan.co.uk to arrange this.

Posted 4 years ago

“Buy a plan was very good”

Helpful Report

Posted 4 years ago

“The BuyAPlan offered various levels of plan for the area that I required and I was easily able to select the area and scale required. I will be using this service again.”

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Posted 4 years ago

“in fact, I have bought a map, map not edited, they refused to re-edit, although they say the map is guaranteed, map was not acceptable by the council.”

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Posted 4 years ago

Good evening I am sorry to hear you have had difficulties using our site, the majority of our customers have a very positive experience. It is impossible for the system to define the borders of a map without customer input, or to supply an incorrect finished map to a customer without them ordering it. If an error has been made during the ordering process we are happy to offer a 70% refund of the fee paid so that the correct map can be re ordered. If you would like to get this refund and re order please use the contact form on the site or email support@buyaplan.co.uk.

Posted 4 years ago

“I successfully created a map of our property, tho’ was unable to insert a proposed greenhouse (possibly my inexperience). My Greenhouse supplier used the same site to add information for a planning application and will probably use agin in the future.”

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Posted 4 years ago

“Extremely easy to order your requirement and very quick to receive.”

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Posted 4 years ago

“Extremely easy to use and very quick delivery. Good service cannot fault”

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Posted 4 years ago

“Failsafe simple procedure for obtaining site & location plans”

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Posted 4 years ago

“Easy to use downloaded required location plan within a few minutes”

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Posted 4 years ago

BuyAPlan is rated 4.3 based on 2,272 reviews