BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,304 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Company supplied plan as advertised, very quickly and at a fair price, and offering several formats including PNG (useful for editing/annotating in relation to submission to local planning authority).”

Helpful Report

Posted 2 years ago

“Whilst just adequate for the required purpose, the site plan with streets on a diagonal might have been better at a larger area coverage to show the full extent of the roads possibly on an A3 sheet size. The North sign should be larger and bolder, placed at the top right instead of the top left”

Helpful Report

Posted 2 years ago

Dear Nick, thank you for your feedback, we'll take these notes into consideration.

Posted 2 years ago

“So simple!”

Helpful Report

Posted 2 years ago

We are glad to hear you find our ordering process simple! Thank you for the 5-star review!

Posted 2 years ago

“You offer a good service and I liked the fact that I could draw the boundary line around my unusual shaped boundaries myself. Problem is there is no zoom facility to ensure the rather crude placement of the cursor falls exactly in the right place. Even if your 'delete' facility allowed only the last point to be deleted, it would be an improvement. As an ex-MOD Cartographer I would be happy to advise you on how to improve the facility. Robin”

Helpful Report

Posted 2 years ago

Thank you for the detailed feedback Robin. We'll take it into consideration. If you need to zoom in further and more tools available we suggest you look at our sister site www.mapserve.co.uk which provides more flexibility. I hope this helps.

Posted 2 years ago

“Quick and easy to use”

Helpful Report

Posted 2 years ago

Thank you very much for this 5-star review!

Posted 2 years ago

“BuyAPlan is easy to access and has the advantage of being able to see the location of the property on the plan before purchase. Plans are reasonably costed and discounted if buying 2 or more.”

Helpful Report

Posted 2 years ago

Thank you very much for this excellent review! We really appreciate it!

Posted 2 years ago

“No problem anytime I order”

Helpful Report

Posted 2 years ago

Thank you for your 5-star review!

Posted 2 years ago

“Easy to identify area and plans required.”

Helpful Report

Posted 2 years ago

“quick and easy to process with reasonable cost”

Helpful Report

Posted 2 years ago

“It might of been me being dumb, clicked on pay pal to pay something happened and it went off Went back on to PayPal clicked pay now and it had charged me twice Wasn’t happy £33 for a email of a plan”

Helpful Report

Posted 2 years ago

Dear Ray, please send us an email at support@buyaplan.co.uk and we'll do our best to assist you. I hope this helps.

Posted 2 years ago

“Obtaining plan was quick and easy Always use you guys”

Helpful Report

Posted 2 years ago

“Quality of service was excellent as was a the product.”

Helpful Report

Posted 2 years ago

“Highest recommendation, no problems.”

Helpful Report

Posted 2 years ago

“Sorted in a few minutes, excellent service”

Helpful Report

Posted 2 years ago

“Quick, easy and relatively economical - what more can one ask?”

Helpful Report

Posted 2 years ago

“An excellent and extremely prompt plan delivery service at a very fair price, many thanks”

Helpful Report

Posted 2 years ago

“All went according to plan”

Helpful Report

Posted 2 years ago

“Could be better if you can draw a line without going back to the start to finish”

Helpful Report

Posted 2 years ago

Thank you for the review Tony and we appreciate your feedback. We are always happy to assist so please email us at support@buyaplan.co.uk if we can help you with your order.

Posted 2 years ago

“Excellent quick and easy to use service”

Helpful Report

Posted 2 years ago

“plans are decent value... the mark up process could be improved for red lining sites, as some authorites will not accept the way the lines are automaticallyt added”

Helpful Report

Posted 2 years ago

Thank you for the review Andy. You can use the manual tool to add the lines that you need instead of the automatic one. The automatic tool is there to help speed up the process if it is just a quick boundary. We are always happy to assist so please email us at support@buyaplan.co.uk

Posted 2 years ago

BuyAPlan is rated 4.4 based on 2,304 reviews